Location. View (they gave me a room that allowed me to see Nagoya Castle) clearly. The work desk is fine -- as I must have virtual calls with my overseas counterparts all the time.

The work desk is fine. However, the work chair was a disappointment. In the promo photo of the site, it is a regular work chair with armrest on both sides. But in my room ,it had no armrests -- I believe they had been removed to save space. Second (which is more important to me), the comfort of the chair. I got back pain. The bottom and the back of the chair are not supportive enough to let me sit and work comfortably. How I fixed this problem was I had to put TWO pillows - one I sat on it and the other one was behind me -- so as to add the cushion support for my body.

Mitsui Garden Hotel was very chic, clean, comfortable, and at a great convenient location for a traveler like me with plans to visit many attractions and restaurants in Aichi prefecture, and appreciate a hotel “home base” I can be more fully comfortable in. Complimentary amenities at the hotel are generous. It is a very convenient location and easy walk to Nagoya Station, Meitetsu Bus Center, and many nearby places I also wanted to visit, and I was actively using subways, bus, and walking to get around near and far. Most of all, the staffs are fantastic - so friendly and helpful!!! Hotel responses to messaging or calling inquiries and request were fast and helpful. Want to shout out a Thank You again to MARUYAMA SAN for the helpful advice to my questions regarding to-do’s when arranging for pocket WiFi to ensure proper delivery to the hotel so that I would have it in time when I arrive. Everything was so smooth while staying at Mitsui Garden, and my room and bed were most comfortable to provide some of the best rest I’ve had in my hotel staying experiences. I highly recommend Mitsui Garden Hotel as a “home base” whether you are only visiting within Nagoya City or also have sightseeing plans outside of the Nagoya.

This hotel was a perfect ten for me so no concerns or dislikes. Very happy to have chose it, and will stay again on my future trip to Aichi.

walking distance to the Nagoya JR train station and many shops restaurants.

I’d agree that the hotel’s excellent location and Onsen are definitely the highlights. It’s within 5 mins walk from the Nagoya train station. In the vicinity, you’ll find anything you need, convenient stores, department stores, car rentals, and of course Mr Donut. After a long day, you can relax yourself with the Onsen onsite.

Overall, room size is slightly smaller than I thought. If you’re traveling with kid, definitely you’ll need bigger room.

We had an amazing stay at Mitsui Garden Hotel Nagoya. We were warmly greeted by the staff upon check-in, and were very helpful with our inquiries and luggage transfers. The hotel itself is very grand, modern and clean. Our room was spacious, clean and comfortable. Location is convenient, with underground connections directly from Nagoya station, which kept us dry in the rain. Thank you again to the staff for the amazing stay.

Great location, beautiful view from the room and the lobby, good selection of food at the breakfast buffet. Highly recommended for couples.

We asked for a taxi on the morning of the checkout and was told that the driver and staff will be helping us at the hotel lobby. However, there was no one at the lobby to help us get our luggage down. Thankfully, there was a taxi available at the ground floor. Perhaps there was some miscommunication among the hotel staff but that was disappointing.

The staff was very helpful but a bit struggling with English, the location was excellent. They don't have a publicly available microwave, but the staff at the receptionist help us reheat our food. They also helped us send our luggage to another hotel

It's a long way up to our room, with 2 elevators. First to the lobby and then to the room floor. The public bath was crowded, and often male children came in with their moms. Once there seemed like a 10-year-old boy in the public bath and it made us very uncomfortable being naked. The staff did not tell us on our first day there is an elevator next to the hotel that goes directly to the station below.

Hotel with a nice view, within walking distance of the Nagoya central train station. The room was clean and comfortable, even if a bit small. The lobby and restaurant have a stunning view of the city. The front-desk staff speak English and were very helpful.

The room was a bit small, but I think that's common for hotels in large Japanese cities. Nevertheless, the room was completely adequate for me as the sole occupant.

Great location

The laundry machine only two for such a big hotel truly not accommodate enough for using. I have been going down and up waiting to use the laundry machine when someone else finished washing for almost one and a half hours not collecting their clothes.

Convenient and comfortable. Walking distance from Nagoya station. Abundance of restaurants and convenient stores nearby. Good hotel amenities and cafe. Very central. The food at the hotel restaurant was good.

Small room. Hotel restaurant staff didn’t have the service level to inform dinners they were stopping the breakfast buffet and cleared it out. This is basic service where buffet are served. When asked for specific items I need because we weren’t informed, they declined but after lecturing them, the went back to kitchen to bring out the items I requested for.