Very accessible to the airport with free airport shuttle. The facilities are excellent, it's everything you need. The hotel ensure always the cleanliness for hygienic purposes by providing new towels every day. I will always patronize Toyoko inn whenever i visit Japan especially their free breakfast.

I almost like everything, maybe the only thing i didn't like are the pillows, very thin,

- you can take the shuttle to the airport, it takes 10 minutes to terminal 2. The shuttle is easy to find at terminal 2 arrival. - large breakfast

- breakfast room is not so cosy - beds were not very confortable

The breakfast was rather disappointing, lots of fish, rice, noodles etc. Some eggs and cereal choices would be nice as not everyone wants noodles and fish for breakfast. Coffee is very good.

The beds a quite hard so a mattress foamy would be nice. The pillows are a knda hard but tolerable. There isn’t anything around for eats or coffee. There’s no lounging area at the hotel and with checkout being early, 10am, if you have a late flight or departure there isn’t anywhere to sit and wait. We had to spend 8 hours at the airport. As taxis and other transport is so expensive options for places to hang out are limited.

Tokoyo Narita inn (I stayed ikt the Honkan past) is a massive hotel! There is a frequent shuttle to the airport. Because the hotel is so big, though, this bus was jam packed both times I travelled on it. There are several amenuties in the lobby, free use of toiletrues, of clean pyjamas, a little Lawson convenience store, microwaves to heat the food you have just bought, coin opterated laundry machines. In the room you can order pay per view movies. The noise isolation in the room is excellent. There is a free breakfast included. Apart from the scale of the hotel I was really positively impressed!

The free breakfast offered a lot of (japanese) hot dishes, e.g. fried noodles, curry, rice, soups, salted fish - but the european foods options I found a little dusappointing… white casino bread, margarine and jam… Yoghurt. Very milky scrambled egg and susages. No fruit or cereal unfortunately. The Lawson convenience store is very, very full (both with producs and with other hotel guests)! It is kind of hard to move around in.

I liked the location in particular but the price, which included breakfast and free transportation to and from airport was a great deal. The room was comfortable with amenities that made it much better. The fact of having a convenience store at the lobby, with reasonable prices, was a plus. Self check in was very easy and quick. I also liked the fact that it really seems that they care for the environment.

Breakfast was a little complicated due to the amount of people. The shower temperature control was difficult to handle, hot and cold water kept coming out at intervals so at one minute water was freezing and the next it was boiling.

Everything. The room though small is fully equipped with lots of facilities tucked in the small space ... clock, mirrors, desk, chair, kettle, cups, safe, hair dryer, slippers, shoe horn, hangers, hooks on the wall for hanging clothes, luggage rack, bedside lights ... and even have books. Very impressed as soon as we entered the room as the TV is showing lots of info and even asked us to indicate if we are having breakfast there!! Shuttles to the airport is very helpful. Marvelous buffet breakfast with fruits, salad, sausage, eggs, soup other than bread, noodles and rice.

Nothing

Easy to find from airport, very nice staff who helped with check in. Felt very safe, good security and 24 hour reception. The shop on site is just brilliant with super tasty food and cute gifts. Complimentary toiletries were nice too. Didn’t try the breakfast. Nice and clean room fab Wi-Fi. Got Uber to Narita, well worth a few visits, much cheaper than taxi. Perfect for a few nights stay, I was stuck in Japan after the Microsoft’s outage, waiting for a flight to Thailand!

Air conditioning isn’t very effective

I really enjoyed several aspects of the experience. The breakfast buffet offered a variety of delicious options, which made for a great start to each day. The free shuttle service provided easy and convenient access to the airport, which was extremely helpful. I also appreciated the assistance from the staff in arranging a taxi at the national rate, ensuring a hassle-free trip to my destination. The hotel’s cleanliness and the safe environment were noticeable, adding to my comfort. Additionally, having a mini-mart on-site was convenient for any last-minute needs.

The location near NRT, the frequent, free shuttle bus, the breakfast, the price and the efficiency of the hotel and breakfast staff were exactly what we needed to rest and reset after a long flight with a layover. Plentiful, varied breakfast buffet. The staff expertly handled the large busload of guests in a swift and professional manner, and the English signage helped everyone to complete their check in and checkout.

It would have been nice to have had one English speaking channel. The beds were rather hard, but comfortable overall.

Pros: • Very convenient if you have an early flight from Narita. Free shuttle takes 15 minutes from the hotel to Terminal 1. • Check-in was very smooth and the staff spoke excellent English. • WiFi worked well. • Clean rooms and hotel, if a bit dated. • There is a Lawson in the lobby of the hotel that’s open 24hrs. As per usual for Japanese convenience stores, it has a great selection of food.

• Bed and pillows were very hard and thin, even by Japanese standards of Western-style rooms. • Rooms were quite small, again even by Japanese standards. Not that you’ll be hanging out in this one but maneuvering our suitcases was an involved procedure.