The location is great for tourists, very close to the bustling Dotonbori canal and shopping streets. The hotel entrance feels classy and modern, and there's plenty of lifts. We loved the rooftop spas, with spacious showers and a choice of indoor and outdoor pools. The ladies powder room was well stocked with products & hairdryers, and I enjoyed the lounge room with vending machines and nice view. The coin laundry was available when we needed it. Breakfast was decent - standard buffet fare with mostly Japanese options. The room decor was clean and tidy, with comfy beds and nice PJs provided. The corner high-floor twin room had an amazing view over Osaka.

The room was cramped, even though I picked the largest one available. There was barely any room at the end of the bed. It was difficult to have my suitcase open, and there's no proper wardrobe, so our things easily took over the room. Nowhere to put a toilet bag in the bathroom, though I mostly used the spa for showering. The hallway carpets looked a bit tatty, but a sign in the hall indicated they were being replaced/fixed.

Stayed at Candeo hotels for 3D2N. Hotel location was great, ~5mins walk to Nippombashi exit 2 which was meeting point for majority of Osaka-Kyoto dah tours. It was also ~9mins walk to Dotonburi the Glico man sign. Hotel staff speaks good english (there were foreigners as well working there) and was able to send my luggage to Itami airport with Next day delivery costs ~JPY2800 (after confirming the possibility with the hotel manager, who was helpful). Breakfast was super crowded, with choices of food typical of the Candeo chain hotels. Room was good, had a queen size bed and pajamas were provided for 2 nights stay. Public bath was also nice with hot onsen and sauna. No need to bring toiletteries as all are available for use at the public bath. Had put a DND sign in front of the door but still the hotel provided fresh towels and bottled water by hanging on the door. Appreciate it!

Reception was super crowded with foreigners mostly from HK, CN, KR and US. Was very noisy at the lobby and seems ppl were tired from their own itineraries and acts as if there’s no one else in the hotel. Due to the super crowded hotel, elevator took very long at 730am (i stayed at 5th floor, had to wait for 2 rounds of the elevator for 1 person to fit in - which was ridiculous). Had to squeeze in the packed elevator as had to be at the designated day tour meeting point and was late for 3 mins just because of the elevator waiting time. Breakfast was super crowded and hotel staff were working hard to refill the food and cleaning the tables. However still some ppl misplaced the used trays and makes it hard for other ppl to put theirs.

Location was amazing! Super close to Dontonburi and Shinsaibashi shopping street, and lots of restaurants/cafes nearby. There were about 2-3 metro stations on different lines within a 10-15 minute walk of the hotel which made it very convenient to travel around Osaka. Room size was good, we could easily fit 2 people plus luggage within the room without it being cramped. Bathroom was a bit small but was well equipped with shower/ bath, bidet and toiletries. We stayed on a higher level and couldn't hear any outside noise which is amazing considering how busy the location is. They also have a locker room where you can lock your luggage away on check in / check out day if needed.

Really nit-picking here but there wasn't any tea/coffee provided in our room and the elevators could sometimes be a bit slow but honestly the hotel was amazing.

We had a king room and the bed was gigantic. Larger than a normal king i believe. after many smaller beds it was a dream for my tall husband and I. The room was very spacious for us, and being a few blocks from Dotombori made it quite quiet. I used the women's bath several time and each time was clean, quiet, plenty of towel and beautiful clean bath. It was a wonderful way to start the days. There is even a page on the hotel TV channel that will tell you crowded or empty the men's and women's spas are. The hotel was such a nice calm comfy place to come to at the end of our long days in Osaka.

Nothing. We were so happy to have the last leg of our journey feel like a splurge for a reasonable cost.

The rooftop spa was the highlight of our stay. It was wonderful to be able to soak in the spa every morning and evening. It was particular special being able to soak in the outdoor spa during the cold winter weather. The room is spacious and comfortable. The hotel is just a few minutes walk to the famous Glico sign in in Shinsaibashi. A few more minutes walk will take you to Namba train station. Kuromon market is also nearby. We even walked as far as Shinsekai (new world).

The toilet could not be properly flushed on the first 2 days of our stay. When the cleaner did the cleaning on the third day, they must have fixed the problem and it never occur again. Would have been nice to have a properly working toilet from the very first day.

Right in the heart of the Dotonbori area and the amazing spectacle that it provides. Near to hundreds of restaurants and great quality street food. I particularly enjoyed the public hot baths on the top floor with views over the city.

Nothing

The hot springs at the top level were really beautiful and were tattoo friendly for my small tattoos! Bed was also really large and comfortable.

Bathrooms were a little small.

Excellent location, just a short walk from Dotonbori, Shinsaibashi Shopping Street, and Don Quijote. There are also plenty of restaurants nearby, so you’ll never run out of dining options! The amenities are great too! The laundry area is super convenient—you can wash and dry your clothes for 600 yen (3 hours). Just keep in mind that it’s on the same floor as the onsen, so many guests tend to do their laundry while they relax, which means you might have to queue!

Some washing machines are not working, we had to stay up late and wait even longer.

Location is great. Onsen a bonus to relax after a full on day. Breakfast was great.

Personally the bed was too hard. Lots of public areas were very dirty and didn’t seam to have been cleaned in the 3 days we were there. Lifts, corridors, smoking room and furniture in reception especially were filthy. The toilet in the men’s onsen was broken and unavailable for the 3 days. The odour coming from there was rank. We returned to our room after a day out to find the cleaners had left the security latch across so the door couldn’t lock allowing anyone access to our room. Luckily our belongings were fine.

Outdoor onsen was wonderful. Views excellent and room well designed for relaxing other than problem with feather-free pillow outlined below. Liked that windows can be opened for fresh air. Great location.

At time of booking I asked for bedding with no feathers as I am allergic. When we arrived there was only one hard small pillow although it was a king room booked for two. When we asked at reception they said that was the only non feather pillow in the hotel. It’s bizarre that a large hotel does not have any microfibre or foam pillows and did not make provision for this knowing about the request in advance. These pillows are common and cost almost nothing yet no one thought to arrange one. So I had to make my own arrangements. The hotel was otherwise enjoyable and staff were sympathetic but did nothing to fix what is a basic issue for a hotel with the sole purpose of being a place to sleep (and promoting its outstanding sleep comfort in signs in the lifts and elsewhere).