Location

Staircase in fornt of hotel.please do a ramp tray for lauggage or bag( combine with one side of stair). It will help us a lot to carry a big luggage.

-The hotel is located near the Shinsaibashi Station of the Midosuji Line

There is a steep stair before entering the building and lift hall, Picture: https://lh3.googleusercontent.com/p/AF1QipNzaZLpe95E7SUDSZwGftoyM_q1cARvmBgHi-Wh=s0 It is not easy to carry a suitecase up/down on the stair and it could be very risky to fall down from the stair. I am not sure whether how the guest with wheelchair can go up to the lift hall. There might be another lift but I coudnt find it. It would be better if the hotel can install the escalator for suitcase like this https://www.hydro-con.dk/sites/default/files/styles/1200_x_630/public/2020-06/Cargo_lift_renovation_lift_HYDRO-CON_1200X630.JPG?itok=0Ptc05W3 or https://5.imimg.com/data5/SELLER/Default/2023/6/318127607/ZP/QS/GX/46177173/delta-platform-wheelchair-stair-lift-500x500.jpg

We loved our stay at Hotel MYSTAYS and could not be more glad that we came here for our 5 night stay in Osaka. The staff were professional, attentive and kind. The room itself was spacious for the price you are paying. The amenities was self-serve making it eco-friendly with laundry available and microwaves (great for heating up convenience store hot food at your discretion). Additionally, it was extremely close to the main station Shinsaibashi making travel very convenient with large department stores and the main shopping street just down the road. There were also a selection of 24hr convenience stores within a minutes walk of the hotel - Family Mart and 7 Eleven. We thoroughly enjoyed our stay especially for its reasonable price point and would come back again the next time we are in Osaka. Highly recommend.

Great location, lots of shops and restaurants nearby, and train station is close. Room size was good. It was nice to have an individually controlled aircon so we could sleep at a comfortable temperature. The staff helped to arrange luggage delivery which was done with no issues. Good value for money

It was a little dated but this did not bother us as we were happy with everything else.

Great service of the staff, value for money. Very accessible as only 2mins walk from Metro station. Location was very good with 7/11 just un front of the building and family mart adjacent to the next block. I appreciate that they joined the beds into one big king bed upon request. Allows luggage storage before check-in is a plus. We had to rush out after check-in and only noticed when we came back at night that the room smells cigarette smoke. Reported to the front desk and the next day when we came home, the room was in great condition, no trace of smoke. Excellent service. Thank you so much!

not a big deal, but have to carry the luggage a few steps up to level one where the elevator was.

Convenient location in Shinsaibashi area. Lots of shops, cafes, restaurants and even bars around. Nice location if you want to do some shopping as it’s very near to the main shopping area of Shinsaibashi and Dotonbori, everything is within walking distance. The room size is also quite proper if you want to take your family.

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The convenient location is the biggest bonus for this hotel. We enjoyed walking distance to all attractions and shopping areas. The tasty gyoza restaurant and Mos burger restaurant are just right beside the hotel !!

No lift and we have to carry our big luggage with staircases. We stayed for 4 nights and one of the air conditioner started leaking in the middle of the night and there was no reception service after 10pm. The hotel does not have taxi call service to airport.

The location is superb—just a few steps away from the main road where the shops are. The staff is very friendly and accommodating.

No ramp to bring our luggage up to the elevator. Since we also use a stroller for our toddler, a ramp could have been easier and more convenient.

Location is perfect - short walk to everything. The staff are lovely, very professional and helpful. We also visited the Balinese restaurant downstairs and the food was delicious.

We don't need to walk far if you're hungry in the middle of the night. There's a 7-Eleven and some restaurants right in front of the hotel. Additionally, Dotonbori is just a few minutes' walk away.

The stairs can be challenging, especially when carrying huge luggage, but it's all good.