It offered a washing and dryer, and a balcony. A fridge with two free bottles of water. Cold AC, and hot shower. The hotel was cleaner than the original perspective of the surrounding neighborhood. It was close to Namba, but if one doesn’t like to travel “off the beaten path” the area could appear a bit sketchy.

This is a hard question, because I was satisfied. However the hot water system was a bit of a process to learn, but once learned, easy to operate. The lack of personnel was confusing, about how to obtain the room key, but the email from the company was satisfactory. It was like finding a needle in a hay stack. A person to talk to would have been better, but overall we managed to enjoy the hotel.

This hotel is situated in a great location with two subway stations nearby. The staff were very helpful and accommodating, breakfast was excellent, the rooms were large (for Japan) and very clean. We could see Mount Fuji from our balcony which was an extra bonus

There is no concierge service

I like how responsive the host is. Okay, I said host yes coz its actually an AirBnB style and not a Hotel Hotel. Place is good enough, spacious and very roomy compared to a hotel of the same or higher value. Location is not that far from train station.

Uhmmm, so far was hoping they have vacuum sonwe could do minor daily cleaning. Pillows needs replacement, they are a bit worn out already. Futon doesn't look like its cleaned, sadly did not use and we squish the kids in the bed.

I liked most things. The location was great. The room was nice enough.

No extra pillow for the roll out bed and no staff ever on duty to ask. Though when I emailed them they did reply very fast about a different issue.

Separate toilet & shower, Washing Machine is a giant plus, big fridge, cooking facilities, spacious.

No luggage storage after the check-out.

The best location you could imagine for Osaka.

Little far from the subway stations..

Good location, room size was okay. Flexibility with check-in. The rooms were well presented on arrival, and the bonus feature was that the room had its own washing machine, a place to cook if you wanted to, and items to cook with. The bathroom was a very good size with a separate toilet. Overall the place was nice and if I were to do a return trip I would stay there again. I would recommend the komachi hotel.

Beds were uncomfortable. The springs could be felt. This would be the only thing wrong with the room.

The various facilities (including manga) makes me feel relaxed such that if there are problems, it can be resolved. The staff are very nice as well, and also great location.

The washing machine and dryer are quite dirty with a lot of dust, such that my clothes cannot be dried properly. It would be great if this could be cleaned. Maybe it is part of the Japanese culture, the room is quite small.

It was a larger room, had a microwave and kettle, and a washing/ drying machine with detergent included.

It was down a back alley near the maid caffès and stuff (not our style), more of an apartment vibe compared to hotel. Didn’t see a single staff member, stayed for 6 nights, no cleaning was done our trash was getting out of hand and sheets and towels stayed unchanged, screams and loud noises throughout the night.