The bunk bed set up is great (our kid loves it) with decent size for each bed in our room to sleep two adults (double bed size). The blanket, bed and pillows are alright, comfortable, but the upper bed mattress is better. The room size is not too big and yet have enough space for 3 carry-ons and a large suitcase. There is sufficient amenities to use (towels, tooth brush and tooth paste). Toilet size is decent with good amount of warm water and comfy showe head. The hair dryer is powerful enough for us. Washing and drying available with free detergent and only drying cost a bit of money.

the sink is a bit tiny and shallow. water tends to splashed all over if we are not careful enough. While it is by the TV, we are really afraid of the safety if water gets on it. The room require better housekeeping. we found a mask and a lot of dust behind and under the bed. Suggest the house keepers to enhance their cleaning more thoroughly, especially in the hidden area. We felt a bit itchy when sleeping on the lowe bunk bed. Yet, this could be due to the dry weather causing dry skin and thus itchy. however, the upper bunk does feel more comfy in general in our room.

- The train station is about 500m walk from the nearest station (Daikokucho, 1 stop away from Namba) - lots of eating places and convenience shops around the accommodation - lobby has coffee machine and vending machines - washer is free to use, just need to pay to use the dryer - The space is sufficient for a family of 5 - Each bed has its own charging port and night light

- can have more washing machine and dryer on level 9 - dryer is a bit dirty - we didn't know how/where to clear the thrash. It would be better if they inform us during the check-in

Great location, lots of amenities (fridge, microwave, tables/chairs for free rent), responsive and helpful staff. Self check-in was straightforward. Good amount of outlets and mirrors too!

The beds and pillows were a little hard; I like firm beds but these were a bit past that. Might be perfect for others, though? Also, the coffee/beverage machine only operates from 3PM to 10PM, so a morning coffee wasn't an option. But the convenience store is very close!

- Near Namba station - Clean - Bathroom: separated zone, silent, good facility inside - Free hot cocoa & other drinks - Staff is very polite & provide prompt response - Near Family Marts - Namba Yasaka Shrine is right behind the hotel - Safe to walk around

- Room 304: Smoke can leak inside from smoking area down under the room, Also cold weather can leak inside, maybe the window cannot be closed completely - Laundry room: Too few no. of washing machines & drier (just 3 sets in total), Drier cannot dry cloths in one time. Need at least 2 rounds for regular fabric and more than 5 rounds for 3 jeans, Washing machine is free to use but Drier is 100¥ per 30-min. Drier should be cleaned more frequent.

Rooms were clean and were able to move around easily as suitcases could be put to one side. Tea and coffee were freely available in the foyer and also robes were provided. Mini fridge and cutlery were provided in room. Laundry service in foyer also, dryers were at a small cost to operate. Lockers also provided for a small fee if storage was required after check out. Convenient location close to train.

At night you could hear the street below and your neighbours!

Staff were very responsive throughout. And they are fluent in Japanese, English or Chinese. Extremely helpful to us. Free drinks for our whole stay. Very near to Namba station and walkable to Dotonbori area. Many interesting places to visit nearby and many things to eat! Beds were comfortable and fluffy blankets. Loved their shampoo and body wash.

Possibly need to work on where to get drinking water notice. I’ve bought some from the nearest convenience store, but still would be nice if the hotel provides them. 😁

We loved the bunk bed set up! Although it felt cramped at first, our family all enjoyed being in together. The staff were lovely and helpful on arrival. The room was clean and well appointed. The location was also great with lots of dining options nearby and a short walk to access public transport.

The beds and pillows did feel like they had rocks inside! We did get used to this although a shock at first.

Conveniently located in Namba, not far from the bus terminal and a few restaurants. The room was very clean with a large television, and we enjoyed the free soft drinks available at the first floor until 10pm.

The hotel sent me a link for online check-in that did not work. Also, the air conditionner was too weak to cool the room down. Finally, the hotel only had one elevator for all floors, so we often had to wait for it, and I hope it will never be out of order.

- We stayed in the Twin room - looked just like the pictures, it was clean and soundproof, the bunk beds were comfortable - Bathroom was quite spacious given the size of the room, modern and clean - The lobby was well-equipped: there were coffee/hot water machines + tables to eat/work + vending machines with snacks and basic necessities - We also got to use the washing machine + luggage storage - For late check-in (after 11pm), they will send the main door code in advance and you can then register on the computers in the lobby which will indicate your room number - Location: close to main tourist spots

Loved the location, rooms and space. Very welcoming staff. Family suite was just perfect for us, well-equipped and plenty of room. Free drinks was a lovely touch each day and some gorgeous local restaurants. 19 mins walk to Dotonbori and 5 mins from some great shops. Subway stations close, just wonderful!