The staff were attentive and kind. There are three or four onsen of various sizes and design, including one or two outdoor baths. Dinner generous and delicious, as well as being beautiful to the eyes with all the Japanese pottery of different colors etc. Breakfast is a buffet, but it was very good and included an array of western, Japanese, and typically regional Hokkaido offerings. The town is picturesque with a semi-neglected Shinto shrine surrounded by forest, a riverside park with hot spring footpaths and, during the nights summer months, a pretty and enchanting light show dedicated to the KAPPA river spirit. There is art by well known regional artists from the 1920s to the present displayed throughout the premises; that stimulates the mind and moves the heart. The hospitality includes not only the very gracious staff but also complementary wines, liqueurs, juices, saltines and nuts, all available in a relaxing setting surrounded by jazz or classical music and a nice view.

I am grateful for the electric fan that was provided upon my request, but the room was too hot. Guests cannot set the air conditioning temperature to their liking. The public areas were at times also too warm and sticky.

The room was massive, clean and generally well-kept. The amenities and facilities were great, there were multiple activity rooms like a small arcade and table tennis, and a nice area to relax in the lobby with complimentary drinks. The private onsen was quite easy to book and was very nice.

The entrance area to our room was rather dim, seemingly by design. I also informed them I would be arriving rather late due to a 3h drive, to which they replied I would be giving up the dinner. I rearranged my plans to arrive on time, only to find out I was missing out on the kaiseki dinner anyway, because I didn’t confirm with them the day before on a message that they sent on Booking.com. They substituted this with a buffet dinner, but the quality of the cooking was quite poor so I wasn’t too upset about missing the kaiseki after all.

This hotel is hands down the best onsen hotel we have been with great value. The hotel is just opposite of the bus pickup/drop off area so its convenient access the hotel. Breakfast and dinner provided were fantastic. The hotel room were really spacious and clean beyond our expectation. Yukata were provided and my kid looks cute in them. We enjoyed alot at the public bath and there is also massage chair just outside the public bath. We also went to the night bar and the staffs there were really helpful. This hotel provided us the best Japanese traditional onsen experience we could possibly imagine. We totally enjoyed our time there.

No USB charging port provided.

We booked the traditional room with beef meal for our 1-night stay. The hotel has a grand dame feel, with 2 public baths (3F and 11F) for both men and women. The dinner spread was amazing, with excellent food quality and variety. We love the lounge too on the ground floor where you can relax and hace hot and cold beverage with biscuits, nuts and candy coated chocolates. The atmosphere is chill and relaxing. The hotel location is just 5 mins from the famous red bridge which we went at night for the illumination festival, as well as in the morning before the bus loads for tourists arrived. I would stay here again.

We spent one night in this famous traditional Japanese-styled onsen resort in Jozankei. Its room is spacious and clean. The service staff will make the bed for us when we go for the dinner. We also reserved for an hour of the use of the hotel’s private bath onsen “Amano-yu”, which is very comfortable.

- The Kaiseki Ryori for dinner is just so so in its quality. - Although we started to try two months in advance we still failed to book for the hotel’s shuttle bus service between Sapporo and the hotel, which might be fully occupied by the group guests. I think the hotel should put more needs of the individual travelers into consideration.

The public bathroom is clean. Great outdoor onsen. Outdoor Jacuzzi onsen is exceptional good. Tatami inside the guestroom is comfortable. Many choices for facial or hair beauty / cleansing sets are available inside the bathroom. Location is also fine.

Too many hot stoves for keeping the food warm during dinner. 4 stoves (for soup/sukiyaki/rice) altogether were placed on the table. It became too hot and stuffy for dinner.

The staff were really helpful. They were very understanding of my need for a private bath as i have arm tattoos, and were responsive in helping my secure a private room. The room we stayed in was massive, and the breakfast was really delicious! The amenities provided like the toiletries were great.

The kaiseki dinner could have been a lot better. Was disappointed in the quality of the food. It was also in a dining room, and not served in the room like i thought.

The room, is very clean and spacious. Onsen was excellent The hotel is huge. Even though it ran at full occupancy, we see very few people at the lobby and onsen including the dining areas.. We had the half board. The kisekii dinner and breakfast was good. Staff are so friendly and helpful., always serve with a smile. We so love the lounge. Great selection of music. Top it up, comes with complimentary drinks. Was super relaxing.. We really enjoyed it. I highly recommend this hotel.

We love our stay ay Hanamomiji. The hotel is in a good location that we could walk to city attractions. Staffs were all friendly and helpful. They helped us book the our dinner on the day of check-out. Our rooms were enormous and well equipped. They were clean and organized. Our kaiseki (Dinner) was superb. It was well presented and delicious. Breakfast buffet was also pleasing with both Japanese and western dishes.

At first, we thought that the onsen would be more spacious with better view, they were smaller than what we have expected and there is not much view from the onsen.

This is a good value hotel. We can enjoy Onsen in 2-3 difference locations. The hotel can connect to the next hotel which has another Onsen and restuarant.

I reserve the hotel dinner for our son, 6 years old kid. But, they didn't provide the kid meal. The Dinner are the same as adult meal, except the drink. They should notice the kid and ask us for kid meal, when we check-in. I'm not sure, how do we reserve the kid meal for dinner.