For the price and location, it’s a wonderful value. From here, you are within a 20 minute walk from some of Sapporo's major attractions such as Odori park, the TV tower, Nijo market and so much more. The staff are friendly and try their best to communicate in English, just be patient and speak clearly and slowly so they can understand you better.

Not a lot of bad things to say, if I had to chose something, it would be that they still use physical keys for the rooms. Whenever you go out, you have to give to the front desk. However as soon as you return just say the room number and they’ll give it right back. The bathroom is also a little cramped so if you’re over 6’ then it might be a tough fit for you. Other then that, not a bad place at all.

Absolutely faultless as a hotel. Fantastic location in central(ish) Sapporo, large rooms, all the amenities you need, staff who cannot do enough to help you, and beyond reasonable prices.

Honestly there is very little to criticize, but if you forced my hand I suppose I would have to say that sporadically the WiFi got a bit slow? Not to the point of being unusable however.

I really liked the tatami floor and futon setup. The staff was also very nice But the highlight was the sauna and hot baths. After a 20 hour flight it was the most relaxing experience.

The room was clean authentic confortable and spacious. The stuff are so polite and nice. The onsen was great too. The hotel is very well located! I would totally recommend !!

It has public bath and provide yukata. On first floor, they provide a corner for reading.

It doesn’t provide disposable toiletries.

The staff were very helpful. The room was very comfortable and it was great to have the public bath. And the location was near everything.

Staff is friendly and helpful. Location is great.

The room is a bit cold.

cleanliness, fast and furious check in and check out. beyond my expectation. keep up the good work.

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The Onsen The staff

Could smell smoke even on a non-smoking floor

My Japanese-style room included a kimono-style robe, deep bathtub.

Needed liquid body wash and body brush.