Keio Prelia Hotel Sapporo is arguably the best hotel we stayed at in Japan between Osaka, Tokyo and Sapporo. When you arrive, check in is on the first floor immediately as you enter. Someone at the front desk acknowledged and greeted me every time. Staff was incredibly friendly. Check in was a breeze. There were multiple front desk staff members who helped me translate or call restaurants to see if they would take my reservation on short notice. I appreciated them so much! The room felt sparkling clean and the amenities were awesome. Everything worked in the room. Thank you, housekeeping and engineering teams! This was by far my hotel breakfast at any of the holes we stayed at and I basically ate here every morning. There was plenty of variety for us to choose from and the food was soooo tasty from Japanese to western-inspired dishes with specialty dishes from ingredients grown in Hokkaido! The utensils, plates, bowls and cups were clean. They had fresh, hot award winning raclette cheese you could ask for to be poured over potatoes and veggies to order. The Hokkaido corn soup was so magical and made in a Dutch oven pot. I absolutely loved the housemade tofu that used Hokkaido soy beans, and the butter rice made with Hokkaido corn! Oh!! And the Hokkaido custard with bittersweet caramel was *to die for*. They also had this stunning honeycomb display sourced from multiple counties that dropped honey into a trough and was absolutely delicious. This was the only hotel in Japan we stayed at that offered such a variety of specialty dishes, so it was extremely special to me. All the restaurant staff and servers were extremely nice and extremely attentive with clearing our tables. Thank you so much to the back of house chefs/stewards and front of house restaurant staff! You guys seriously rock!!

N/A, everything was absolute perfection. This is one of the best hotels I’ve ever stayed at in my life.

The hotel room though small is very well equipped. Love the comfortable beds, the water and ice dispenser outside the room. There’s a lounge on the ground floor for free hot beverages. My children enjoyed the public bath in the hotel, claiming it’s very relaxing. The hotel is conveniently located and within walking distance from Sapporo station. The staff are very friendly and welcoming. For those who rent car, rent-toyota office is just at basement which makes pick up and return of car very convenient. It is definitely a worthy stay!

Best relation cost x benefit. We loved the breakfast with raclete and special local items lpudding, tofu and much more like curry and rice. I skept the usual continental breakfast both of them available in the buffet service. It seems that the installations are new, the gym was spacious compared to others in Tokyo and Kyoto. The laundry was really good with a good quantity of machines, the iron was available in our floor and probably in each floor. Short distance between the train station 5 minutes walking. Near the Hokkaido University.

1. The cleanliness of the hotel room and facilities was impressive. Laundry facilities were great and intelligent. 2. The location of the hotel was convenient and easily accessible. 3. The hotel amenities and facilities provided added value to the stay. 4. The staff were friendly, helpful, and attentive to our needs. 5. Overall, the hotel stay was a comfortable and enjoyable experience.

Super clean and comfortable

Breakfast is average

Everything. How they have thought of every smallest thing you might need. Room was very specious compared Japan rooms for the same value. Room was very clean and well maintained. They had free hot drinks available from 1500hrs. Progress of laundry can be checked from the room. It was very close to Sapporo station. Convenient stores and restaurants close by. We had a wonderful time. It was so cozy that we even cancelled our plans for a day and just stayed in the room.

Nothing.

Excellent location just from JR Sapporo station North Exit West gate side. Bus and coach pick up and drop off here. Some onsen hotels have free shuttle pick ups here. Buffet breakfast is similar daily. Has fresh honey from combs. Great with toast. Some Hokkaido specialties. Luggage storage available. Has onsen. Dining area converted to guest lounge with free drinks from 3pm. Near Daimaru department store.

WiFi could be faster.

Well located near JR station. Well appointed room with super clean area and a bath inside the room. They have public bath, guests lounge and in-house self laundry. Well thought amenities inside the room and throughout the hotel.

The Wifi can be slow in the evening, after midnight it becomes better. No international TV channel

The location of the hotel is very good, the rooms were super clean and the staff were always very polite and helpful. From 3 PM to 11 PM drinks (water, coffee, tea) were available in the breakfast room for free. That was very nice. We did not book a breakfast, so I can not tell anything about it. Overall I can highly recommend this hotel!

Just a small comment. We had 2 rooms, 2 persons in each room. One room was very comfy - one bed, one big blanket and 2 pillows. We had a soft mattress. The other room had 2 separate beds. The mattrasses were hard, a bit uncomfortable and there is room for improvement regarding the bedding. One pillow was very hard, the other pillow was too soft. It felt like having no pillow. The fitness room is very small, the equipment was okay.

Friendly and warm service. Room was compact but I sensed efforts in providing the necessary things to make us comfortable. Great bed and pillows. Good use of space to include additional hooks and additional space to put stuffs. Toyota rent a car is just at the hotel itself. Nice to include dispenser for us to take water whenever we need. Indoor smoking room available. Near to JR, major shopping centres and Susukino is around 2 km walk. Enjoyed the stay.

The gym is disappointing. Just 3 pcs of equipments (threadmill and bicycle) in a tiny room, no weights at all. We ended up spending money to visit a gym (purchased day pass). Not sure which exit to go to from train station. On map it states exit 9 but actually we do not see the exit numbers on some of the exits.