- Modern rooms with TV that shows you the live laundry timers and can connect to your phone via Youtube - Within walking distance of two different lines/train stations with easy train access to Ginza and Tokyo station - 10mins walking distance to Tsujiki market or Ginza - We were a couple staying in a comfort twin room which had good size floor and seating space towards the back end of the floor. Handy when we had so much shopping to pack away. - 24h manned staff desk so we checked in around 5.30am no problem, or if we had issues can easily head down to find someone to help with good level of speaking English. Also we were always greeted when we walked past the desk everyday which is a nice gesture. - Our room had a separate wet room with a bath tub and shower, separate toilet room and open plan WC that was connected to the rom. Plenty of space in the wet room with rain shower. - Daily housekeeping was efficient but usually set times (must set up before 10am) to get the full housekeeping service. Daily change of towels and in-room kimono dresser which was a nice touch. - The hotel is just off the main road in a quieter road with easy loading spots at the front and back of the hotel. I saw parking is also available if needed. For our airport transfers and day trips, our driver with a 7 seater large car had no problem parking outside each time to wait for us as we loaded the luggage. Hotel was easy around 30-40mins drive from Haneda airport. - Amenities were available next to the front desk rather than in room, which you can easily grab on your way in/out. Very eco-friendly.

- Busiest times for using the laundry facilities is after 8pm until 2am. The standard wash and dry option is 2h which is quite a long time + 20mins collection time before the staff remove the laundry so others can use it. Personally I feel this collection time should be reduced to 10mins. - Heating/cooling in the room is a bit off, too cold when cooling at high 25 temp and too hot when heating at low 19C temp. There is no middle ground. - Tiny details and maybe specific to our room, but it would be handy to have coat and bath towel hangers nearby the front door/bathroom door. - Limited wardrobe space in the comfort twin room. Just a slim full length wardrobe which fit about 4 large coats, and no other storage really.

Location, playground right outside Close to train stations Close to Tsukiji market Walking distance to shopping strip View from bedroom Breakfast available in restaurant with lovely view

Expensive Semi small room

The location is great, very close to metro stations on a very well connected lines. The neighbourhood itself, Ginza, is gorgeous and you can find all you need in this area. The hotel looks just like in photos.

We were expecting the room to be small, which was fine, but there could be a bit more storage space. We took the breakfast one morning and it was disappointing - not very tasty, not a lot of options either.

Quiet location. Close to metro station. New facilities. A lot of free amenities. Walking distance to Ginza.

Room was smaller than expected, though bed was big enough and comfortable. Breakfast was a bit boring.

Pleasant hotel in a good quiet neighbourhood. Located at the 12th floor we enjoyed a great view over de Tokyo skyline. That made this experience really the best! We traveled with a part of three. It’s a great plus the 3bed is actual an bed (instead of a couch, which you often find). Staying here for 6 nights made this convenient for our daughter as well. Happy there is also a fully automated washing machine, that can be paid via mobile app and the lead time you can also track via an hotel link. We appreciated the hotel was able to service us with an umbrella when it rained one day. A good cup of coffee you can find just around the corner with ‘Live Coffee’.

As in most of my Japan hotels, beds were quite hard. An additional topper and pillow service would be great. The check-in machine used at check-in not the best experience (although the staff was very helpful to make it work)

It was a large room for Tokyo with a beautiful view and a great location on the outskirts of Ginza and super comfortable for one person's one week stay. It might be harder for two people due to bed positioning and very limited storage/closet space. The bed and linens were very comfortable. Shampoo, conditioner, body wash and ample hot water were provided but no body lotion. Various other amenities such as q-tips, face wash and tea were available at reception. Due to my sleep disorder, I had asked for a quiet room, on a high floor at the end of a corridor and that's exactly what they provided !! That doesn't always happen. The staff couldn't have tried harder to make my trip enjoyable. I was a bit sad to leave. Terrific choice for a single traveler.

More detail could have been paid to the cleanliness of the bathroom. There were splatters on the floor and the wall behind the sink and toilet during my entire stay. Storage could have been better utilized.

We had 2 stays. 2 nights prior to a cruise and 4 nights after the cruise. Initially we were upset at the size of our room and also that we were not in “ Ginza” as the hotel name indicated. We then moved to a 2 bed room with more space. On our return visit, we had the lager room and appreciated the smart and relatively quiet neighbourhood and the many small restaurants nearby. We also conquered the subway system and the proximity to the Tjukski station was a huge bonus. We would certainly stay again.

Let’s face it , we were in Japan so why should the desk staff be excellent in English. However, so many of the guests were from the “West” )and can handle English. We all got through it. I was upset when I had to pay for a late check out. Come on guys, customer relations!

Compact Comfort with Excellent Location Overall: The hotel's small rooms are a trade-off for its superb location and excellent amenities. Ideal for travelers prioritizing convenience and location over spacious accommodations. * Location: 5/5. Excellent. Minutes from Tsukiji Fish Market and metro for easy Tokyo access. * Check-in: 5/5. Smooth and efficient, with early check-in accommodated. * Amenities: 5/5. Excellent toiletries (Nemohamo and L'Occitane in double rooms, pump bottles in triple). * Laundry: 5/5. Convenient cashless on-site laundry with notifications. * Staff: 5/5. Hospitable and helpful.

*Rooms size: 3/5. 4 nights - Very compact, especially double rooms. Limited luggage space and bed access. I guess that’s par for the course in Tokyo. One night - Triple room had separate toilet/shower but washbasin in the room itself. * Breakfast: 1/5. Limited vegetarian options, primarily meat-focused.

The hotel is just a 500–700 yen taxi ride from Ginza. The room was modern and clean. I especially loved the bathroom with separate wet and dry areas. There's a 7-Eleven right next door, which made it super convenient to grab anything we needed. It's only a one-minute walk from Exit C of Tsukiji Station, so getting to the subway is quick and easy, especially on rainy days. The station is on the line, which offers convenient access to Azabudai Hills and Roppongi. The personal cleaning supplies are very good to use.

The room is relatively compact. With three beds, it’s a bit of a challenge to fully open an 81cm suitcase flat.

The hotel was very nice, amazing location! Quiet but central, very close to the metro. Amazing staff and lots of amenities.

As previous reviewers mentioned the level of cleaning was not the best: when we checked in there was a waste from the previous guests under the bed. The white tiles in the bathroom were not clean (black spots), there was a smell from the drain, there were dust clumps hanging from the top of the bathroom door. However, the staff is very attentive and tried to send the cleaning service the next day. It was not that bad but this hotel was less clean out off the hotels we stayed in Japan.