Comfortable, clean and well located. Balcony meant fresh air available, no need for air-conditioning in Spring. I had some issues with wifi and the laundry, but the staff responded through the app quickly and gave good instructions on how to solve both.

I wasn't able to use luggage delivery services or store luggage outside of check-in hours as there is no reception and there are no staff on premises.

1. Spacious room, room has a "King" size bed (2 x single bed combine) and a mattress and yet we can still open up our 2 x 30inch luggauge to pack and unpack 2. Location is convenient, there are 7-11 and family mart nearby and it is located approx 6 mins aways from a few major metro lines such as Ginza Line and Yamanote line

The door opening and lift is just beside each other. It is difficult to enter when using a stroller

Bit bigger than usual Tokyo room, w a very good, firm, proper (180cm) double bed and enough space for extra futon on the floor next to the bed and still walk around. Clean, smart, bright, modern. It even had a washing mashing! (But only in Japanese… 🥺) Balcony, mostly for laundry. Enough places around to eat/ snacks/ shop.

Washing machine instructions only in Japanese. The door lock was stuck at times. But we were warned beforehand that had happened that day and was going to be fixed.

Location is very good, near train stations and center of the city (close to akihabara and ginza). the washing machine is in the room so i can comfortably wash our clothes.

As the other reviews said, the clear bath room is weird...the glass door and wall is not good, even for people travelling with families would feel a bit uncomfortable. the cheap solution for the hotel to fix this is using frosted window film stickers, and i bet people would rate this hotel higher

The location is good. The facilities were top quality like the washing machine and heater although took a awhile is sufficient. Surrounding was very quiet but safe and its near to tokyo's hot spots like Akihabara, Ueno, tokyo central etc and theres 2 lines passing thru the kanda station; lines green and blue so thats good as well.

The positioning of the toilet next to the bath does not make sense as there's just zero leg room.

Very good location, in Kanda district, not overcrowded by tourist. There are many metro/train lines and you can reach by foot Akibahara(7-800 meters). Plenty of local restaurants and konbinis nearby.

The room was very modern. The lighting was stylish and the bathroom was exceptional The washer and dryer was very useful. Easy to entry the building and room

The bed, which was 2 mattresses pushed together kept moving apart from eachother so I had to keep readjusting it. There were no cutlery or plates.

Really stylish room with own washing machine and proper king size bed. You can get on the roof for a view.

The shower/bathtub is a little difficult to use. The hallway was covered in trash.

Smooth check in process with complete instructions given. Great location with easy accessible to the metro stations. I chose this place due to its location which is near to finishing line of Tokyo Marathon.

Nothing. Everything is perfect!

We enjoyed our stay and the room was perfect for us. The only downside was we weren’t able to leave our bags in a secure place prior to checking in as the reception is not manned.