Love the cabin! I didn't expect it to be an entire cabin. Very spacious. Actually too big for the 3 of us but I'm not complaining! The staff, although can speak limited English, are very friendly, helpful and accommodating. They even packed us breakfast since we left very early in the morning. As well, they adjusted the time of their shuttle bus to get us to the airport early. The service I got was amazing!

The only thing I didn't like is the location. This is my first time in Japan. The hotel is way farther than I thought. There's no nearby restaurant to have dinner. The hotel has restaurant but the price is way beyond my budget.

This is a great place to stay if you’re transiting Chitose or want to stay in the area. While it may seem a little bit far from the airport —in fact not far at all just take a taxi about 20 minutes. The rustic log cabins are quaint and the restaurant is excellent. The restaurant staff is fantastic and we’re very helpful with keeping the restaurant open for arrival. The setting is really beautiful in the winter.

I would suggest that you call the hotel directly instead of using this app to communicate. Also please remember to change water and clean water heating pot!!!

We got an upgrade and instead of the booked room, we got a whole house. This was simply fantastic, very cozy, clean. The whole complex is impressive. The onsen was great and very relaxing. The staff were extremely friendly, unfortunately only one person could speak English halfway. The distance to the airport was very good.

The breakfast was of good quality, but far too much. It would be better if they had more options to choose from and not bring everything to the table at once. The room service (dinner) was ok, but the value for money was not fully convincing.

Our stay on the property was amazing, my husband and I spent our final day of our honeymoon trip here. It was our favorite cabin of our entire trip in Hokkaido, everything was so seamless, quick and accommodating in every way. We were able to really enjoy property and took a walk around the lake, which was so peaceful and tranquil. Words can’t describe the beauty of it all, simply breathtaking. The cabin had every comfort we could ask for and more to top everything off. It gets even better the dinner and breakfast at the French restaurant. Delicious every part of it, I normally don’t eat fish as I’m picky but I scarfed it all down with no hesitation it was one of the best meals we’ve had with impeccable service from the staff. Our evening by the fireplace was spent with only the desire to stay longer! The morning continued the fantastic experience with breakfast, a comfortable walk and then unfortunately having to pack up and get ready to check-out. Everything at Nidom from the cabin and nature to the wonderful staff made our last day in Hokkaido a lovely memory that we will cherish forever.

The breakfast was a set menu. Ordered the Japanese set. It was delicious. The shuttle service and personalize staff service was outstanding. The seclusion of the resort with an adjacent golf course was fabulous. Beautiful weather!

The Onsen hours could have been better applied. This means having morning hours to visit. One of our two toilet did not properly function. The bidet control were not aligned. There is no public transportation to the facility. It could be improved.

We stayed at the 2 bedroom river front cottage, it was EXCEPTIONAL. The cottage was beautiful, bedrooms were comfortable, the staff were very helpful and the view was breathtaking. It was a perfect getaway.

My only reason for not rating this property a 10 is due to the limited options of food / dining. Room service had very limited options, there are no nearby restaurants, the set menu for dinner is highly priced and does not provide options for children. We were told not to cook in the kitchen even though there was a kitchen in the cottage! So that left us with very few options.

We had the Japanese style breakfast. They were delicious with good quality ingredients. The location is near to the airport but far away from restaurants. So, it is good to have a car to travel. The ground around the hotel is beautiful! Very tranquil and peaceful.

The facilities in the bath Onsen could be cleaner and better equipped.

The staff on the property was extremely nice and very accommodating. The chauffeur service was very timely and very helpful with luggage. Highly recommend

Make sure to have a taxi available to be able to get to the hotel when you arrive at CTS, it may be hard to make it to the hotel if you do not have this scheduled

Greenery, forest, cabins, breakfast was amazing and very kind people

The description said there's a shuttle bus to and from the airport, but they don't specify the times they operate. So I had to get a taxi from the airport to the hotel at 9pm as they only run until 5pm

Everything. The staff will go above and beyond to make you feel like royalty. I'm not sure why this place is not a 5 star hotel and does not have a 10/10 rating. The cabin we booked was very spacious and had every amenity we needed. We enjoyed our brief stay and would absolutely come back without hesitating

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