Great location for us - easy to get to the airport and the hauptbahnhoff from the local station. Very quiet room on the top floor (tip: ask for a room on a high floor when you book) and it came with everything we needed, including a kettle. Breakfast was fine, busy but not chaotic and the staff working in the breakfast area were particularly friendly. There are two great beer gardens with restaurants a ten minutes stroll across the park if you don't want to travel into the city centre.

Pillows are a bit lumpy, and in common with most chain hotels, the decor is a bit soulless.

We had a wonderful time at your hotel and would like to express our immense gratitude to your entire team. The breakfasts were delightful, and the room you provided us was clean and cozy. We would like to highlight the meticulous housekeeping of the room, which made returning to the room after long city walks particularly pleasant. The location of the hotel was also ideal—it was easy to reach all the main attractions. Thank you for your hospitality and attention to detail. We will definitely return and recommend your hotel to all our friends!

Holiday Inn Express is always a flawless choice wherever we go! This couldn't be different! Location is perfect if you don't want to stay in downtown Munich - but the train station is virtually at your doorstep and you're only 3 stations away! The hotel has very good facilities, with amazingly comfortable beds and pillows! Staff were also nice and helpful. This is a very reliable hotel chain and I surely recommend the Munich unit!

Breakfast was very good, with a fresh variety of food, but it could surely be better if it offered some hot options.

Hotel fit my needs for small room that is used for traveling for work. breakfast is very good, (too crowded on Saturdays,,) Lobby and bar and self service are very comfort but too expansive. parking in hotel parking was ok for first day, after that i found parking in streets every day. Crew were very informative and helped in all questions. Thanks, I am repeating visitor, previous visit in Olympia Holiday inn hotel was good and i returned to Holiday inn express west. Avi

Missing a small Jim to exercise a little bit when away from home. ICE machines

First of all, the staff. The "petite" lady with glases and dark hair in reception and the black gentlemen tending the bar have gone the extra mile and tried to help me find a specific place to eat nearby. Even called a few places for information. Hats off to them! 11/10. Facility is located in a very good position. Just by the train station. Trains going through there are direct-rides to both airport and also Marienplatz. No need to change trains whatsoever. Can't stress enough how important that is. Hotel is also 1 minute walk away from the "Backstage", where you could grab some drinks. Also Aldi and Rewe are just 2 buildings away. Great location! The room was just enough in size. And was very clean, other than the carpet. But that is always the case in hotels. You cannot walk around barefoot. I reckon the carpet is very hard to clean. No biggie. Also the window was big. There was a great day light inside the room. Bathroom was good, shower area was large and water presure & temperature were good. My room was looking to the courtyard and was very quite. That bed. OMG. Comfort. Superb Wifi Only downside to the room was there were no slippers. When I asked for a pair, staff told me that this is an "Express" and therefore there are none. What is the cost for a pair of disposable slippers? Wet feet are a nightmare after the shower without the slippers. Also because the carpet is not looking too clean, they are a must. There's a self service grocery area to buy water and other drinks, as well as some chips, chocolate, etc. But they are way too expensive. No need to sell that expensive in my opinion. A milder pricing would help increase the sales. Breakfast was "enough". There were some varieties. Main problem about the breakfast is that the breakfast area, I mean where you get the food, not where you sit, is always way too crowded. There are always long queues.

Self service market prices are just too expensive. No slippers in the room. No minibar in the room. Constant long breakfast queues. For the weekends you have to "book" a timeframe to eat your breakfast. And you have to know when you will eat beforehand. You can imagine the inconvenience.

Good breakfast which starts a traveller up for the day. The S-Bahn station is just a few yards away with a direct link to the airport so the location is excellent. The room was quite warm - a little too warm and the temperature control in the room seemed ineffective. That was my only complaint. I have stayed at this hotel many times and will use it again should I return to Munich.

Room was warm - but not so uncomfortable that I mentioned it to staff.

I've stayed there the second time and definitely will stay again. The last time I didn't write a review hence I owe them two now 🙂 The first time I travelled by car, the second time by aircraft and train. In both the cases - perfect. The parking, location, access to the main city railway lines (S-Bahn) as well as buses - outstanding. Personel everywhere (the reception desk, the breakfast area) - outstanding! And the most important thing: This is the closest hotel to the Backstage concert centre - 1 minute walk. Last but not least: there is a self-service mini-shop serving much more stuff than any other hotel I've ever seen.

Two things, both apply to my second stay only: - When I bent on the toilet, I was able to see a lot of place to improvement to make it as clean as the rest of the hotel 🙂 My hint: please clean not only the obvious areas. - The personnel should plan a little more in advance the load on the breakfast. I stayed over the "long weekend" and for Saturday everyone declared a time slot of the breakfast and it was perfect but the day before it was a disaster - no declaration of the breakfast time by the guests caused I was waiting... 30 minutes to get a single bun and start to eat. Overcrowded. To be fair: the personnel did their best and kept to be as professional as possible but anyway - I almost missed my train that day.

It's a big, modern, and well-equipped hotel. There is a metro station, Hauptbahnhof, park, grocery stores, and more nearby. Our room had everything we needed, the breakfast was good, and the late check-out time was excellent.

We had a small problem: the water in the sink didn't drain. We had to call three times before it was fixed. Even then, it only worked a little, so we decided not to do anything further since we were staying for just one night.

Our room was at the ground floor but it was full of snow outside and everything was great. The room was looking at an inside garden which was ok for us. Bathroom was nice and room was clean. It was at a very good location (safe) as you could reach Schloss Nymphenburg on foot (30 minutes but worth to walk) and also taking the metro/S-Bahn you could reach the city center very fast. Neighborhood was good and safe. Also, you could find 24h SPAR 7 min away on foot. Breakfast was really good and the staff was extremely friendly making you feel comfortable. Too many choices. Upon check out they keep your bags free of charge and they give you a tag for each bag, so no one else can take it.

Room was a bit cold when we first entered but after turning on the heating system, it was fine.

All was great - staff was helpful, location on the "Stammstrecke in Munich" is very good, clean, facilities are intact, breakfast is amazing. I would visit gladly again.

There were was an instance that I would properly preferred different outcome - 1. when I asked the reception guy on 27.02 if I could have something for breakfast at 6:20 AM - literally anything, I was denied any option. The breakfast starts at 6:30 - so literally 10 minutes later....