The staff was uniformly cheerful and professional. Our room was very clean and comfortable. The breakfast area was very pleasant and the staff a delight.

There are two safety issues that concerned us. One was that the bathtub really needs TWO safety bars. Because of the narrowness of the tub, the curvature of the bottom is accentuated and therefore makes one’s footing a bit precarious. The second concerns the driveway into and out of the hotel property. When exiting during commuter hours, turning out into that road with oncoming traffic can be a little dicey. The cars really don’t seem to know to slow down when approaching that exit for hotel guests.

The staff were very friendly and helpful. The bed was comfortable. Sofa bed was comfortable. Pool was nice and warm. Breakfast was good. Enjoyed the evening snacks on Monday, Tuesday and Wednesday. The staff were very efficient and quick with repairs.

The room could have been cleaned better. The coffee pot had a large piece of glass missing which we found when we first tried to make coffee. The shower head needed fixing. I think the staff in charge of the rooms need to be checking them more thoroughly.

It was right beside the Oakville conference center which was the location of the wedding we attended. Made it super easy and no need to take a taxi or get a DD. Proximity was very important. The reception staff were really nice - they helped print something for me, told me about how I can get late check out. Very helpful and smiley. The room was large. I liked that it had its own kitchenette, seating area, work table. Made it really easy to get some last minute work in. I didn't check out the pull-out couch/pullout sofabed but I think 3 people could stay in this room cozily. I loved the quality of the shampoo/conditioner/body wash - all Dove :) Didn't end up using the toiletries that I brought. Cheaper than the Holiday Inn and I'm glad I saved that money! Holiday Inn rooms were a bit more modern but the room was smaller with no kitchenette (I visited friends at the Holiday Inn). Both hotels were beside the conference center anyway (maybe 100m or so entrance to entrance).

A bit dated but everything was clean, rooms were large, and well appointed with all of the basic amenities. I didn't check out the pool or gym but they had that too.

We were made welcome by the staff, who were friendly and could answer any questions we had. Our room was spacious and quiet, with very comfy bed and plenty of wardrobe space beside the bathroom. Breakfast was excellent with a wide range of choices to suit all. The hotel was conveniently located close to the highway but without any excessive noise. We would definitely stay again - an all-round enjoyable experience.

There was only a 2-slice toaster available at breakfast for most mornings, which was replaced by a 4-slice model on the morning of our departure. A conveyor-style commercial toaster would be a welcome addition.

Friendly staff, awesome fresh hot free breakfast daily and M-W they have a nightly social from 530-7pm with great healthy snacks! Arugula salad, Asian noodle salad, lean meatballs, hummus and drinks. Huge bonus! The suites are very reasonable for GTA area and pool was warm and clean! Absolutely would come back.

They do offer smoking rooms and pet friendly rooms. We have allergies so it's not great with tons of clientele that smell of smoke but our room was fine.

My friends and I had a great time at Staybridge. The hotel room was spacious and comfortable. Beverly, the front desk staff, was very kind and accommodating. We initially booked a smoking room but asked to change to a non-smoking room later. Beverly helped us move to a different room without any trouble! Thank you for your hospitality :)

We were charged $24.99 for an in-room movie, although we didn't even turn on the TV...?

great location. breakfast was very ample and staff quickly refilled empty platters. very easy to obtain hot water during the evening for tea. the suites are very comfortable and large. we were 2 people per room. room was very clean and bed - king size - was very comfortable. staff was very friendly and accommodating. great parking facilities.

shower curtain was smelly - really smelly. staff immediately came to the room and changed the curtain.

This property was more than expected. We expected a suite with just a bed, couch and fridge but instead received an entire cozy apartment. It was a overall a very comfortable stay! Thank you very much for the services and the complimentary perks as an IHG member. Super grateful, Thanks again🙏🏻

Nothing, everything was absolutely perfect!

Ideal location for our stay, complimentary breakfast and excellent reception staff.

It seems to be like a lot of hotels/suites since Covid, it could do with a refresh, some parts of the rooms and social areas are looking a little tired.

The room was comfortable, loved the included breakfast and that it had a pool. The staff was INCREDIBLE. So responsive when we had any issues.

The tv in our room didn’t not have a guide, and was pretty basic. We spent a lot of time hanging out in the room and would have loved to be able to stream some movies through our own services.