The property is very beautiful and the welcome warm and friendly. Our room (upgrade?) was amazing with sitting room, jacuzzi and very comfy bed plus spacious balcony overlooking the garden, lovely place to sit. Very quiet and peaceful. The restaurant is excellent, we recommend the traditional set menus. Breakfast buffet the best we've ever had. Very hard to find fault!

Mini-bar could have been better stocked and colder, but they did bring us ice immediately we asked for it.

Very beautiful and comfortable hotel. We reserved the Victoria Suite for six nights. The very friendly and helpful staff welcomed us with cooling towels and chilled tea and a very efficient check in service. We were guided to our second story lodging with a beautiful view of the pond and gardens. The room is quite large as is the sitting area and outside balcony. The bed is wonderfully firm and comfortable as are the pillows. The bathroom is very big and has a strong rain shower and you get lots of fluffy big white towels. Towels replaced often. The writing desk is in a somewhat odd place but we were here to relax. Huge closet with lots of hangers and drawers. Big inside sitting area under a strong ceiling fan. The air conditioning system of the room is very good. Very secure, clean and cozy room. The breakfasts were very good, just enough to choose from and not too much. How about a Mekong River view with your breakfast? Wifi throughout the property worked well. The hotel is well located at the end of the peninsula thus very quiet. The best part is the staff. Always. Thank you.

Need more towel bars in the bathroom please. Also, I’m not a fan of the top-mounted sink, beautiful but impractical as water seems to always splash over. Also, there are far too many white tourist vans in Luang Prabang. There has to be a better solution to the onslaught of day trippers.

I'm so surprised to find out that was King Savang Vadhana last resident before the monarchy ended in the 1970s. It added great story for my trip to Luang Prabang. The staff are always nice and helpful.

Nothing to complain about, except for this price you might expect something more luxurious and a bit smaller than I thought. Maybe a bit of design on decoration on the lobby and the outdoor area. Overall for me it's great as it is.

The property itself is very pretty and well kept. the room was very nice with a/c in the bedroom and living room; there was even a small indoor jetted pool! the staff were very attentive and friendly. The food for breakfast was also very good. Location was nice for what we wanted, only a short walk from pretty much anything Luang Prabang had to offer.

Our only complaint, and it we kind of significant, is that the wifi in the room did not work. they had several different networks for the various buildings, and I could not connect to any of them. possibly to much interference. that said, I was able to connect to the wifi in the restaurant and it worked very well.

Excellent location in a quiet and serene part of Luang Prabang by the Mekong river. The hotel is situated in historical neoclassical buildings that is situated very near all the major attractions, such as Wat Xiengthong (2 mins), the bridge across the Nam Khan river (10 mins), Phousi Hill (10 mins), the Royal Palace (10 mins), night market at Sakkaline Road (15 mins), and other parts of the city center. There are plentiful of great restaurants, cafes, and eateries around, all of very high quality. The view and walkway by the river is sublime, with a great overview of the Mekong river, which you can also hitch a boat ride on. The hotel upgraded my room to a suite, which is great. The room was a 2 storey chalet like accomodation which was very spacious. The bathroom provided premium bath products.

There was a jacuzzi in the upgraded suite, but the water is too cold for it to be really used at all. Some of the tiles in the room looks a bit dated. Tried using the reception a couple of times but it's not really working, so you have to go to the counter to request for additional service that you might need. The lush surroundings, though very serene and beautiful, also means you'll need to watch out for mosquitoes. The breakfast was above average, less than what is expected of a hotel of this type.

The hotel is lovely, gorgeous buildings and gardens. The location is beautiful with stunning views over the Mekong River. The staff is super sweet and happy to help make your stay great. The breakfast is lovely, everything you wish for... We had a boat trip to the 1000 Buddha cave, arranged by the hotel what was amazing. Perfectly organised a great lunch, provided by a staff member Chenleng. He provided us with everything we needed during the trip. This hotel is worth every penny and truly gives you a five star experience..

nothing...

Peaceful, quiet, well looked after. A wonderful heritage building with charm and style. The staff were gentle, helpful and friendly

There was nothing I didn’t like, but the shower could be improved as the temperature was unstable.

The hotel was very well located in a quiet part of Luang Prabang, though to be fair, most parts of Luang Prabang are quiet. The staff were all very friendly and the room was comfortable and quiet

I did not like the fact that i paid $90 per night on Booking.com but the hotel had a walk in rate at the same time for the same room at $60 per night including transfers and bike hire. When I asked for the reduced rate I was told it was not available as I had made an internet booking.

- location on the river - old rooms which were full of character

- woken at 4am by roosters and then building work in the village at 6pm. We were moved without fuss to a room overlooking the river which we appreciated - the staff do not speak much English so it was difficult to communicate at times. However they were very sweet and were trying hard.

Exceptional customer service, great location, spacious and luxurious rooms, excellent breakfast buffet. Tre, the resident manager is very gracious and goes above and beyond in caring for his guests.

Nothing.. loved everything