Room: The room at Grand Alora Alor Setar was spacious, clean, and well-maintained. The bed was comfortable, and the modern amenities like a flat-screen TV, air conditioning, and a minibar added to the convenience. The bathroom was tidy, with good water pressure and basic toiletries provided. It felt cozy and relaxing, perfect for both leisure and business travelers. Breakfast: Breakfast was served buffet-style with a variety of local and international options. From nasi lemak to cereals, pastries, and fresh fruits, there was something to suit every palate. The food was fresh and delicious, and the dining area was bright and welcoming. The staff were attentive and ensured the buffet was replenished regularly. Location: The location of Grand Alora is one of its strongest points. Situated close to the heart of Alor Setar, it provides easy access to popular landmarks like the Alor Setar Tower and Zahir Mosque. For shopping and dining, Aman Central Mall is just a short drive away. Additionally, it’s conveniently located for those traveling by car or needing access to public transport.

Breakfast Variety: Although the breakfast was decent, it could have included more options for vegetarians or healthier choices like whole-grain bread and fresh juice. Some more, the parking lot is to small for the 4x4 vehicles and MPV cars.

Overall, the hotel was ok.. Just a small incident where upon check in, room key card did not work & have to chg room. Was processed & given anoth room in a jiffy. Left my bag in the previous room & didnt realised until the staff that attended to us returned my bag when i have settled down at the new room. Very responsible & honest staff. Bfast buffet was decent. Checking out was quick & was sent off by friendly staff. Had a pleasant experience & would consider to come back to stay again in the future...

All good... Nothing was didnt like...

Convenient for family visit at CNY. Staff are friendly and efficient.

Still not enough maintenance and investment in this hotel. All tables need to be replaced in the ground floor restaurant; ground floor toilet still disgusting to use and needs major refurbishment. Hotel bedrooms pillow cases pillows looked very old & bathrooms need need majorI refurbished hope the owners will invest in 2025 to make the Alora - Grand again!

The location of the hotel is very strategic. Lot of stalls nearby The breakfast was amazing. Lot of choices and the food is quite delicious.

The bed is not a king size bed, it is a twin bed attached together. The aircond is not cold enough. Even the lowest temperature, i can sleep without the blanket. The room is lack of lighting. Need to install more lights on the ceiling i guess.

Clean, spacious room with good bed, pillows, linens. The quality of the breakfast was surprisingly top notch. The air conditioning is cold and lovely - a relief in a hot climate. The view from the window was easily the best view I've had in any hotel in Alor setar. The staff were really welcoming and helpful. Check in was smooth, and early check in was well worth the small fee. Location is good - lots of restaurants, Maybank, 7-11 nearby. Tesco/Lotus mini-mall is across the street. Not far from city center Aman Central. Wifi is reliable. A spacious lobby that fits the hotel's 4 star rating.

Abit dark at night - extra light would be nice. The shower had lukewarm water in the morning, and no hot water at night. Might need fixing.

The breakfast have varies of options, good staff service which attend children needs (by giving kids's plastic spoon, cup and plate). The reception also good with communication.

The swimming pool should be close for a moment to clean up the "green" tiles underneath of the pool. It feels uncomfortable and bit unclean. Children like to swim there, it could cause any kind of infection if the pool is not taken care properly.

Room is spacious, toilet is clean, strategic location

the breakfast spread not varieties. not so many choices for kids. the thing that i'm unsatisfied is the the staff was unresponsive and took a long time to refill the buffet. we have to wait longer for the staff to refill the foods, plates and glasses.

The hotel was so nice. Despite it has been in operation for 10 years, the room is still okay. There is nearby shops for breakfast, lunch and dinner which was very accessible. Bank, mini shop also is in walking distance. Will come back again when I'm having another short tip to Kedah!!

Perhaps hotel can make an upgrade on the lighting in the room. There is no main light in the room. In the morning is okay because you can open the curtain and having sunlight to lighten the room. But at night, it was so dim. Bedside lamps is not enough to lighten the room. Also, refurbishment of some paints work also should be considered.

Ation needed The front desk staffs was very helpful despite there a many guests checking in that day. The breakfast buffet was commendable and the options of food was plenty. The efficiency of the omelette station needed some improvement. The room was large and the bed was comfy.

The bathroom need some maintainance and up-grade.

Good location, facility, and service. Only view and parking are not that great. We stayed on the 12th floor fronting the mini graveyard and residential area nearby. Parking is not that secure as the boom gates stay open, and we didn't see any security personnel manning it. Other than that, this hotel is one of the best in AS. There's Lotus's in front of it, rows of shop lots and local eateries nearby. The room design is a gem. Love the facilities provided. Great for travelling executives. And it is spacey too.

No lift to parking. Have to carry bags over small flight of stairs. The lobby driveway is also crowded as cars exiting from car park will likely drive past the area.