Up on the hill, out of the daily hectic world. Location is great.

Cleanliness needs to be further enhanced. Food are on the expensive side. Since there aren't any alternatives, the prices could be offered a more affordable options.

Looking for relaxing place away from busyness, so this place attracts me coz its built between the natures and away from crowds. Restaurant- the food quality was great, and perhaps too generous for the serving size. We didn’t finish the dinner due to : excess order for the 4 pax (2 adults+2 children), and the lack of details on the menu. Would be great if the qty of food is indicated on the menu (pieces of satay/nuggets etc) and do consider children consumption portion for the snacks as well breakfast.

The low water pressure for shower and the heater, it cuts off /on itself in the middle of shower. Water is freezing in the night. It’s bit bored when it rains and we have not much things to do staying in room since no Television available in the room. Would be great if the resort can provide gadgets (wifi available) or create more in house activities for the guests (board games/ping pong tables etc)

Secluded and away from the hustle and bustle of baru ferringhi which is about 25 min drive. Surrounded with lush jungle with nothing to do is the best way to relax and re charge. The staff was helpful. Didn't feel like we were in Penang itself. Must have your own vehicle because it is quite secluded and the nearest restaurant is about 15 min drive.

Maybe the need to improve the level of cleanliness of the windows in the room since it gets easily dirty but other than that nothing really.

The place was very well maintained, clean & organised. Food was good too The location in the forest is great and surprising, never expected such a place on island of Penang We went on weekday night and the entire place was virtually ours. It was great & quiet

To get to the location is rather difficult. Long winding road was further 1km away from the main road. Best to arrive when there are still daylight

Staffs were very friendly, welcoming and helpful from the moment we checked in. We stayed for two nights on weekdays and the we had the place almost to ourselves. Room was kept clean and tidy, with basic amenities like body shower, shampoo, towels, instant coffee and tea, mineral water. We requested for a safari tent on higher ground and further away from other tents. The only downside is it is farthest from the pool haha! The area is surrounded by natural rainforest and boulders, perfect for a morning or even evening walk around the place. There is a complimentary buggy ride from the tent to the reception, or car park; just give them a call and they will pick you up almost right away. Food option may be limited as they only provide in-room dining at the moment; BBQ pit is not open yet. Recommended to bring along some easy-to-consume food and snacks as it takes about 15-20 minutes to drive to Balik Pulau town for food. The drive to the place is slightly narrow, winding and hilly so if you are driving a manual car, it could be a challenge. Clothes hanger is not available in the wardrobe.

WiFi signal was very weak. Water pressure in the bathroom, but we are in a jungle, so not a big issue. Mosquitos, so bring some insect repellent along (we were provided with a complimentary bottle of insect spray for the room during check-in)

Nice breakfast, but a bit cold dishes. Will be nice to keep lid of the different dishes closed. Other than that nothing to say, wide variety of meals available

The rooms next to the pools might be a bit noisy sometimes when guests are having a swim, but the staff of the hotel was able to enforce the quiet time during the night.

A cool place surrounded by nature. We really enjoyed walking around the glamping sites, enjoying nature and breathing in the fresh air. We enjoyed the pool as well. The breakfast menus are limited but I’d say good. Overall, perfect for y’all looking for a ‘healing’ spot

The road normally used to reach this place is closed due to landslide, had to use the further one instead. No prob as long it’s safe. Also, not much to do at night.

The breakfast is valuable with money. The place is suitable for parents who wants to bring their kids for camping in very convenient and comfortable way. The tent is spacious and the verandah is large enough for you to enjoy the view.There are wifi point in several place which you don't have to worry about internet. Sure, we will repeat this place in future.

The swimming pool is quite deep and not so suitable for kids. If your kids wish to swim here make sure someone is there to accompany and play together with them.

Isolated and very quiet to get away from thr craziness for a night. The food was very good, but limited. The staff were all friendly and helpful

There is nothing much to do. 2 nights was too long in my opinion. The pool was much smaller than expected and the room was not clean from all the dead insects on the floor and bed

Me and my family stayed in a tent with 2 queen bed inside. The room is spacious and the whole room includes the toilet is very clean. The toilet is spacious too, it comes with water heater. The food (breakfast and dinner) taste delicious and colorful. Cars couldn't drive further into the tent area, but they have concierges and buggy car to help in transportation and pick up our luggage up to our room. The place is quite, a good place to rest our mind from hectic work place. The pool is slightly small in size but enjoyable to swim with astonishing view and environment. Everything is perfect, staff working on 12.3.2023-13.3.2023 are all excellent, from house keeping, security, front desk registration, kitchen staff and every one that had attended us on these days are very well trained, polite, helpful and responsible. There is only two suggestion I would made, first, looking forward for this place to have second swimming pool which is nearby the location of C area, as the pool located far at A area, quite far to reach the pool especially if you have kids, you need to walk further. Hope they also put many signage or directions to show how to get to the restaurant or pool area as it's easily to walk to wrong places. Second suggestions, would be happy to see if the management will build a bigger and a proper security post at the entrance area, reason for this, for safety purpose of the security at night. The security are exposed to mosquitoes, might end up getting dengue. 😊

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