We had a great stay at Sunway Putra Hotel! Pros: Lovely ambience, very cozy and modern. Affordable price for the value offered. The fish and chips were super duper delicious — definitely a highlight of our stay! A must order, each time we stay here. Facilities are in excellent condition, clean and well-maintained The staff were friendly and very helpful throughout our stay. Overall, it was a pleasant experience and we would gladly return again!

Cons: The breakfast dining area was quite cramped, especially during peak hours. Limited movements Would be nice to have more breakfast options for kids.

Mainly because of the location and easy to find eatery areas.

Room was upgraded to 3217. Spacious but not enough dustbin, and the pillowcases are stained with black marks. Even after requesting to change, but still did not meet the expectation. It's time to upgrade the linens (bed).

The breakfast is quite splendid! There are Malay, Chinese and Arabian (shakshuka, baba ganousj, hoummous) dikshes, there's a Continental breakfast and even some Danish pastries, fruits, cakes, tarts, and the usual coffee, tea and juices. The rooms are quite spacious and well maintained and the hotel is located at a quiet location, near the LRT and KTM and there's even a hop on hop off bus stop just in front. Adjacent the hotel is the Sunway Putra Mall with the famous Selera Food Street, ATM's, a Guardian, some pop up shops, a mini fun park, H&M, Uniqlo, and many pop-up stalls. Tried the restaurant Nusantara too: Excellent and original Betawi taste of the Soto Betawi set! Quite filling.

The swimming pool area could use some plants! If the opening hours could be extended a bit, guests could profit from shopping AND the pool:)

Check in was smooth - staff at counter very friendly. Breakfast was superb - a whole range of choices from local, western, Arabic, Chinese and Indian delicacies. New TV, very large -- nice! And I love the smell of your liquid soap -- so refreshing

The lift services to WTCKL are confusing. Either we go the long way which is a hassle because we have to change lifts a few times. Or the shortcut to avoid changing lifts but we could end up taking a lift that doesn't have the stop button for Level 1, and have to go down one level, change lift and go up again to Level 1 to reach the walkway to cross over to WTCKL

- Location : Above Sunway Putra Mall - Big abd beautiful lobby - Big size of room - Many choices for breakfast buffet - Fast check in and check out process - Iron and iron board already in the room

- At some part of the hotel wall, got like fungus/damp area maybe due to rainy season - The Kiblat direction provided on the ceiling is wrong. Always double check with your compass apps in the phone

I loved my stay so much! First of all, I truly appreciate the staff member named Zafaarhani (sorry if I misspelled his name) because he totally catered to my request for an early check-in! He was so warm and welcoming at the reception, even though they were fully booked over the weekend. During my stay, I also requested housekeeping to change my bedsheets and pillow covers because my makeup (for an event) had gotten on them while I was napping during the day—silly me, I know! But they replaced everything without any hesitation. I absolutely loved my stay there and would definitely come again if I have any events in KL in the future!

Great location, good breakfast, staff friendly and very professional- great customer service. The Lady at reception desk was very helpful and lovely and so was concierge. All security guys very nice, always greeting us with a smile! Lots of water provided for the rooms.

Could have tea and coffee facilities in the room- but apart from that I cannot find anything else- we had great stay!

clean and comfortable

mostly good. But 2 not so good things to note: 1. one customer service staff make me queue and wait while she serves other customers when my room access card was not working. not sure if this is a management thingy, but this is poor customer service. 2. my name and room number was used by others to sign up for a free breakfast meal in the hotel cafe. it was not my signature and not my handwriting, so clearly this is a loophole that needs to be plugged.

Our experience at Sunway Putra Hotel was absolutely amazing from start to finish. The staff were incredibly welcoming, professional, and always ready to assist with a smile. Check-in was smooth and efficient, and we felt right at home the moment we arrived. The room was spotless, spacious, and well-equipped with everything we needed for a comfortable stay. The bed was super cozy, and the view from our room was simply stunning. Housekeeping was prompt and thorough every day. One of the highlights was the convenient location – directly connected to the Sunway Putra Mall and very close to public transport, which made getting around the city so easy. The hotel facilities, including the pool and gym, were also top-notch. Breakfast offered a great variety of delicious options, catering to both local and international tastes. Every detail was taken care of, and it really showed in the quality of service and comfort we received. I highly recommend Sunway Putra Hotel to anyone visiting Kuala Lumpur – it truly exceeded all our expectations. We can’t wait to come back!

We visited the Malaysian Furniture Fair and the World Trade Center was a 6-minute walk away. We had a practically two-room apartment with a living room and a bedroom on the 32nd floor. The view from the bedroom was of the Petronas Twin Towers. Check in was quick. Breakfast was plentiful. Along with breakfast, you could get yourself a very good European coffee from the coffee machine. My favorite is the cappuccino double with espresso. It was excellent.

Putra train station is a bit far, about 700m away. Check the train times, as the intervals between trains can be quite long. We came from the airport with a backpack to KL Central to Putra by train. It was a bit of a struggle to find the hotel location. By the way, taking a taxi from the airport to the hotel is even cheaper (if there are at least 2 people in the taxi) than taking the KLIA express to KL Central and then taking the train to the hotel.