Hotel is in nice location, lots of Malls and other sightseeing points. Size of the room was ok,

Few damages: When you adjust the water level at the sink, the water came out so strongly that it splashed over the edge of the sink. The flexible shower head holder was loose. There were stains on the seating. The hotel overall was good, but the breakfast wasn't worth recommending. The coffee was espresso with hot water added. Many dishes weren't refilled 45 minutes before closing time, etc. I would eat breakfast out in the future.

Connecting rooms were great.

The breakfast was crowded with guests and food was not topped up fast enough. A lot of empty containers. The hotel staff could not cope with the large number of guests.

Wonderful Stay at Hatten Malacca Hotel I recently stayed at the Hatten Malacca Hotel in the Junior Suite, and it was a fantastic experience. The room was spacious and well-appointed, with two TVs—one in the bedroom and one in the living area—providing great entertainment options. The living area was comfortable and offered plenty of space to relax. One of the highlights of the suite was the view. Our room faced the pool, which created a serene atmosphere, especially during the evening. The hotel’s central location made it convenient to explore Malacca’s attractions, and being able to retreat to such a comfortable and well-maintained room after a day of sightseeing was a bonus. The staff was courteous and attentive, ensuring that we had everything we needed during our stay. Overall, I highly recommend Hatten Malacca Hotel for anyone looking for a great balance of comfort, convenience, and value.

Some Areas for Improvement While my stay at Hatten Malacca Hotel had its positives, there were a few things that could be improved. The air conditioning in the room was warm at night, making it uncomfortable to sleep. I'm not sure why this happened, but it was noticeable. Additionally, the cleanliness of the bathroom was not up to standard. It seemed like it wasn’t scrubbed properly during cleaning, which was disappointing. The room itself, although spacious, looked a bit old and could definitely use a touch-up to refresh its overall appearance. I hope the hotel addresses these issues, as they would greatly improve the guest experience.

The room was spacious and comfortable. I like the lighting, gave a feeling of ambiance. The location is walking distance to all the interesting places. Easy access and convenient. There are also more reception counters to cater to those checking in. The process was smooth and fast.

The waiting time for a table during breakfast at peak period a little disappointment. Though they open another hall to cater to the large numbers of guests, the table when seated was without any utensils. Seems the staff are overwhelm with the large guest that came at the same timing for breakfast. The food was quickly top up but some of breakfast menu are repetitive.

A high standard venue in a great location. The staff were friendly and helpful, the choices and range of foods at breakfast were excellent. We enjoyed our stay there and would be happy to stay there again.

The view from our window was of the central shaft between buildings - not exciting.... but, since we spent little time in the room, was neither here nor there. No real complaints.

We took the Junior Suite. It was not only spacious but very well-maintained. Bed and pillows were comfortable. Loved every bit about the room. Location-wise: Perfect. Anything and everything is within reach because of its central location. Abundance of food and spoilt for choice as you are surrounded by the malls, the shophouse eateries, the markets and the night markets. Breakfast was an excellent spread too. For those who'd like to indulge to those who are more health conscious, there are choices for everyone.

Location and size of the room

The room card didn't work very well. We have to verify it every single time whenever we want to enter the room. It becomes a nuisance to go to lobby from car park every single time we go out as whenever we reach home, the card won't work. Our hairdryer didn't work. We called the room service few times to send the hairdryer but they never turn up.

The location, the food, the front desk, the lobby security, doorman all are great thumbs up. I would like to say, the service as been up to my expectation. Please keep it up to all staffs/crews invovled to make the guests feel very comfortable enjoyable holiday. Thank you, keep it up 👏🏽

I would like to mention this incident to the management to write in to the authority about the traffic across the mall. Me and my family encounter almost everytime crossing with cars just drive fast and dont even bother to stop, even at pedestrian favour. This is very dangerous, as most of your guests goes to shopping mall using the trafficlights. Please do write in to the authority for their action. Thank you!

The hotel room was very spacious with a lounge sofa. 2 tvs in every room. The bed and pillow is so comfortable that u can just sleep in. Love the hatten welcoming scent as u enter the hotel vicinity. Very relaxing and welcoming with afew sofas at the lobby for waiting or chilling purposes. This is my multiple repeat stay here and I would say it has always been my no 1 hotel choice in melaka. The staff are all very polite and friendly. I love staying in this hotel. The shopping area is all within walking distance. It is just so convenient.

Recent check in wasn't as smooth as my other trips as I think I have booked more rooms this time. Hope hotel can prioritise checking in for guest with young children, guest with wheelchair or the senior citizen. Other than that everything is perfect.

Staff were helpful and courteous Breakfast choice was good. Cleanliness good Close to places if interest,supermarkets and shopping mall.

Room service need improvement. Call to room service unattended. May be they had a conference and focus and extension of staff there. The cafe didn't have chendol ,the must have dessert in Malacca for 2 days but it waa reflected on their menu ..as early as 10am they said sold out.but overall was good.