comfy beds, nice beach, perfect massage. It was pleasure to have very early breakfast before flight and it was served perfect. Water bottles in the room. Pleasant personal, sometimes too slow ( in the restaurant), but its ok:)

breakfast was ok, but dinner was a little disaster. Sorry, but you should change the chef. The food was really flavourless (even curry), the ingredients do not match (white fish with sweet jam), some dishes do not match to the recipes (creme brulee, greek salad), lack of sauces, the fish was too dry or too raw, no salad buffet. Lobster evening doesnt worth additional expenses: dinner consisted of three dishes made from one little lobster. I was succeeded to have warm wine twice and prosecco without bubbles. Instant coffee in the room should be taken out.

We stayed for 8 nights at The Residence Mauritius and had a truly fantastic experience — we could not recommend it more highly. From the moment we arrived, the service was seamless. The warm welcome, complete with hot towels and a refreshing drink, set the tone for our stay. Every staff member we encountered was friendly, attentive, and genuinely welcoming. Our room was spacious, beautifully furnished, and felt wonderfully luxurious — from the marble bathroom to the elegant furniture and crisp white linen. The beach and surrounding lawns were impeccably maintained, and the beach staff were always eager to assist. The kids’ club was a highlight for our daughter. It’s large, with both indoor and outdoor play areas, and offers a full schedule of activities for the week. We were warmly welcomed on check-in by one of the kids’ club staff, which made our daughter feel right at home. Evenings were a treat with themed dinners that offered variety without compromising quality. The dining hall was immaculate and elegantly set each night. Special thanks to Executive Chef Desire and his dedicated team — their passion for hospitality shines through in every detail. The hotel’s facilities are exceptional — too many to list — but everything was spotlessly clean, well maintained, and had a luxurious yet homely feel. A few staff members deserve special mention (though every single team member was outstanding): • Jane – Our daughter adored you for your warmth and friendliness at the pizza station. • Saheb – Thank you for going the extra mile with the sorbet. • Kazeem and Ramsamy – Your attentive service in the dining hall made each meal memorable. • Desire (Executive Chef) – For your friendliness and dedication to making each dining experience special. • Rajesh – For your hospitality and care in the dining hall. • Carina at reception – For handling every request with a smile and efficiency.

A small note for improvement: We felt that The Plantation restaurant had very limited inclusive options for half-board and all-inclusive guests. The dishes we ordered from the à la carte menu were beautifully presented, but the flavour pairings felt a little unusual and not as special as we had hoped. I would also suggest heating at least one of the pools. During the winter months in Mauritius, this would make swimming far more enjoyable, and even in summer, maintaining a consistent temperature would be a great touch. We stayed at another Mauritian hotel last August that had a heated pool, and it quickly became the heart of the resort — with guests spending full days in the water.

The hotel does not occupy very big territory, however there are lots of space on the beach, you can choose either surrounding with the palms or the white sand. The sand is very soft like a powder and not hot. Kayaks, paddles, catamarans, water ski, etc - all are free of charge. Great experience was to try water ski! There is cold refreshing water on the beach during the day free of charge. Beach towels are soft and new. The ebb and flow of water in the ocean was not significant during our stay, you can easily swim during the day. Seaside is perfect with soft sand, no stones, no fish, good for kids. The room is very big, we had 2 rooms and got free of charge upgrade for the ocean view. The personnel is really very kind, very kind. Always ready to help and solve any problem. At the end of our stay we were presented with the bottle of champagne from the manager. There is consierge service, they can book any restaurant, excursions, taxi, etc. There is a big library in the hotel, very nice massages and body treatment, free of charge sauna, hammam and gym. Although giving good humidity, hammam looks a bit out of date. Every evening there are wisdom affirmations near the bed, I collect all of them and took with me. The hotel and the rooms are in colonial style, although looking fresh, very nice towels and bed linens. Very clean all around. There are no restaurants outside the hotel, therefore if you eat 3 times per day it’s better to order HB/all-inclusive at once. Food was good, combination of Asian and European cuisine, wide selection of fruits, pan cakes, gems, eggs, etc, although being enough I cannot say there were a lot of vegetables. The location of the hotel is quite far from other attractions, we had a boat tour to the nearest waterfall, dolphins and monkeys and it was great. The weather in May was not stable, one day was all raining, others not hot but very comfortable, rains are very short and mostly at night. Water in the ocean was perfect.

I was absolutely blown away by this hotel, and had the most amazing 10 days staying here. There were plenty of sunbeds, both on the beach, and around the pool. My bedroom was spacious, clean, turndown and butler service every day. There are two restaurants open, and the selection of food was always good at both, but my preferred restaurant was The Plantation, as it was a la carte. The hotel staff were lovely, communicative, and nothing that you asked for was too much trouble (as an example, I left a water bottle in my room that was a gift, and the hotel are returning it to me in the UK). I would return again, in a heartbeat. Thank you so much for a fantastic, relaxing stay!

Nothing.

The beach is one of the most beautiful beaches we’ve seen in Mauritius. The staff was very friendly and helpful. The breakfast was very good - we loved the Omlette and Crepes stations, as well as the wide selection of fresh fruits. The daily theme (e.g., Asia, Mauritius, Italy, Latino, etc.) for the dinner offers a great variety, even though we think that the level was not always the same. We appreciated the free water stations at the beach and at the pool. Also, the water sports activities, which are free, were amazing! Lastly, we appreciated the nice breakfast we got at 05:00am, before an excursion.

Unfortunately, one of us got a really bad stomach bug after the last dinner. The staff was very supportive and we were allowed to check out a bit later, so that we could directly move into our room at the next hotel. The staff at the bar was very slow, even though the bar wasn‘t crowded. One suggestion/idea would be to have some music and/or a pool bar. We were absolutely not looking for a „party“, but it might add a bit to the atmosphere.

Great location on stunning beaches with top bathing possibilities in the sea. Nice pool area, great baby pool. Food was really good, Mauritian buffet night exceptional. Spa treatment was fantastic.

Potential for „attention to detail“ - e.g. cold towel upon arrival, flower petals on bed or similar. Staff is trained ok and friendly, but service could be a little more welcoming at times.

The hotel is located on the east coast of Mauritius at the Belle Mare beach. Exquisite hotel, very welcoming staff always ready to help and make sure you are having the best possible stay at The Residence Mauritius. I was on half-board basis which was fantastic, the buffet spread was delicious and has something for everyone. The room was well appointed and spacious enough. I really enjoyed my stay and I would definitely recommend it for anyone who wants a relaxed holiday in style, yet at an affordable price.

Nothing

Hotel was great with a lot of space and attention to details. Service was great with attentive staff. Beach was so beautiful though the sand with the crushed corals wasn’t great for long barfoot walks

Food was bad. Not only did both I and my wife get diharea, the cooks kept a very variable standard. One day the slow cooked lamb stew was great, - few days later the exact same dish was super dry and tasteless. Feels like they had a bunch of cooks, some where great, some where fresh off the boat and no head chef that ensured a consistent high quality that you’d expect from such a luxurious resort.

Very nice elegant hotel with stunning airy lobby hall and a beach like it was made for instagram. Friendly, attentive staff, good food at the varied buffet.

The only annoyance: on check-out, the front desk wanted to charge us for a bag of nuts from the minibar that we hadn't eaten. We were even supposed to acknowledge that we refused to pay. A shameful situation, nothing we could have done wrong - totally unacceptable for a hotel of this price range.

The property is nice, the beach is very good, the butler was very friendly.

Limited food options, only two restaurants in the hotel, at dinner buffet one of the waitresses placed a bottle of water on our table without asking if we wanted it and then charged us for it, we might have wanted other drinks instead but she never asked.