890 reviews
From
$68Carretera Palenque Ruinas Km 2.9, Palenque, 29960, CS, Mexico
890 reviews
1/144

Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Hotel Villa Mercedes Palenque is a 5-star retreat in Palenque, Chiapas, Mexico. Located at Carretera Palenque Ruinas Km 2.9, this refined property sits about 2.4mi from the city center. Prices start from $68, and the hotel has earned 890 reviews from travelers seeking comfort and style.
Featured amenities include free WiFi, private parking on site, and an outdoor swimming pool, along with air conditioning, a restaurant, and a bar. The fitness center is free to use, and a 24-hour front desk helps with arrivals and inquiries. Other thoughtful touches include a private entrance, garden and lake views, a sun deck, and non-smoking rooms.
Extras include pet-friendly options (extra charges), shuttle services (extra charges), airport shuttle (extra charges), meeting/banquet facilities (extra charges), spa services (extra charges), massage (extra charges), and babysitting/child services (extra charges). Room service, a tour desk, and on-site private parking add convenience, while a garden setting with beach umbrellas and garden views provides a relaxing backdrop.
On-site dining brings a tasty touch to evenings with RESTAURANTE (LA FORESTA), serving Mexican dishes and pizza for a relaxed, flavorful experience. A bar pairs nicely with nightcaps after a day of exploration, making it easy to unwind without stepping off the property.
Two outdoor pools await, both open year-round and designated for adults only. One pool features an Infinity edge for a splash of resort luxury, while a second option provides a classic sun-soaked place to cool down. A sun deck, along with garden and lake views, rounds out the scene, and a private entrance adds a discreet touch to arrivals.
Pets are welcome with potential charges, and several convenient extras are available: shuttle services and airport shuttle (extra charges), meeting/banquet facilities (extra charges), spa services (extra charges), massages (extra charges), and babysitting/child services (extra charges). Room service, a tour desk, and on-site private parking add convenience, while payment is accepted in cash and by Visa, Mastercard, and American Express.
Closest airports
Palenque International Airport
3.3miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Garden view
Garden
Free toiletries

Show 8 photos
Superior Room, 2 Double Beds
2 Double Beds
290 sqft
Garden view
Private Bathroom
Private entrance
Coffee machine
x4
+
x3
More details
Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit has 2 beds.

Show 13 photos
Room, 2 Double Beds
2 Double Beds
290 sqft
Lake view
Garden view
Private Bathroom
Private entrance
x4
+
x3
More details

Show 7 photos
Superior Room, King Bed
1 King Size Bed
290 sqft
Garden view
Private Bathroom
Private entrance
Coffee machine
x4
+
x3
More details

Show 3 photos
King Room
1 King Size Bed
290 sqft
Garden view
Private Bathroom
Private entrance
Coffee machine
x4
+
x3
More details
King Size Bed
Deluxe Room
1 Double Bed
1 Twin Bed
Free wifi
x3
+
x4
More details
Double Bed.

Show 6 photos
Room, 2 Twin Beds, Mobility Accessible
2 Twin Beds
290 sqft
+
More details
The unit offers 2 beds.
Show 2 photos
Room, Mobility Accessible
1 Double Bed
Free wifi
x4
+
x3
More details

Show 6 photos
Deluxe Suite
1 Queen Size Bed
290 sqft
x8
+
x5
More details

Show 5 photos
Deluxe Suite, King Bed
1 Queen Size Bed
290 sqft
More details
Show 4 photos
Deluxe Room, King Bed
1 King Size Bed
More details
Deluxe Room, Garden View
1 Double Bed
1 Twin Bed
x4
+
x3
More details
Deluxe Garden View
Superior Room
1 Double Bed
x4
+
x3
More details
Executive
8.9
890 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
2miLagunas de Montebello National Park
3.4miAgua Azul Waterfalls (Cascadas de Agua Azul)
18miAttractions
Cascada de Misol-Ha (Misol-Ha Waterfall)
2miLagunas de Montebello National Park
3.4miAgua Azul Waterfalls (Cascadas de Agua Azul)
18miAirports
Palenque International Airport
3.3miRESTAURANTE (LA FORESTA)
Cuisines
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Parking On Site
24-hour front desk
Lake view
Non-smoking rooms
Beach umbrellas
Garden view
Garden
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Activities
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Packed lunches
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Facilities for disabled guests
Family rooms
Heating
Mosquito net
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Garden
Outdoor furniture
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach umbrellas
Fitness
Fitness center
Massage
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa lounge/Relaxation area
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Lake view
Pool view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
Does Hotel Villa Mercedes Palenque have accommodations for guests with pets?
Yes, you can stay with your pet at Hotel Villa Mercedes Palenque. They allow pets, although there may be additional charges.
What's the check-in and check-out schedule at Hotel Villa Mercedes Palenque?
If you're staying at Hotel Villa Mercedes Palenque, the entry is set at 03:00 PM and exit is by 12:00 PM.
Does Hotel Villa Mercedes Palenque provide parking options?
Yes, there is parking available at Hotel Villa Mercedes Palenque. It is free, private, and located on-site. No reservation is required for parking.
What are the rates at Hotel Villa Mercedes Palenque?
Hotel Villa Mercedes Palenque's room rates start around $68. Rates, however, may vary depending on room choices and stay period. Please provide your dates for real-time prices.
What types of rooms does Hotel Villa Mercedes Palenque offer?
The hotel offers a variety of room types, including Double Rooms with Two Double Beds, Superior King Rooms, Deluxe King Suites, Standard Double Rooms, and Superior Double Rooms. All rooms have a size of 291 sqft and do not allow smoking. The occupancy for all rooms is 2 adults, with no accommodations for children. The bed sizes range from Double beds to King size beds, with the Deluxe King Suite offering a Queen size bed.
What are the main attractions at Hotel Villa Mercedes Palenque?
Guests at Hotel Villa Mercedes Palenque can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind at the outdoor swimming pool or the spa. The hotel also provides beach umbrellas and beach chairs for those looking to soak up the sun by the beach.
For those looking to stay active, there is a fitness center available on-site. Guests can also take part in walking tours to explore the surrounding area.
When it comes to dining options, the hotel boasts a restaurant called RESTAURANTE (LA FORESTA) which offers Mexican and pizza cuisine.
With the range of amenities available, guests at Hotel Villa Mercedes Palenque have plenty of ways to spend their time during their stay, whether it be enjoying the pools, getting pampered at the spa, or dining at the on-site restaurant.
Can guests use a pool at Hotel Villa Mercedes Palenque?
The hotel has 1 pool available, which is open all year round. The pool is located outdoors and has age restrictions, as it is only for adults.
Is there an in-house restaurant at Hotel Villa Mercedes Palenque?
Yes, the Hotel Villa Mercedes Palenque has a restaurant on site called RESTAURANTE (LA FORESTA). The restaurant offers Mexican and Pizza cuisines.
Does Hotel Villa Mercedes Palenque accept credit cards?
Yes, Hotel Villa Mercedes Palenque accepts credit cards. Additionally, they also accept cash as a form of payment.

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