Service is great! Staff is very young which help the energy and the dynamic of the place, they smile and try to do their best to explained their rates and process. I really had an amazing time here - needless to say they are really PET FRIENDLY my 6 months Maltipoo travel with us and she had the time of her life. Run everywhere, like every place and the green area - restaurant was great!

This is really not something important at all but the only thing they can probably do a bit better is to have coffee at night. They were so so nice providing milk and sugar and you can get coffee (powdered) at the lobby - WHICH IS AMAZING - but my grandma can’t operate the coffee maker so I would have preferred to have a cup of coffee for her ready but this is just something they can change or consider!

Very clean room with an excellent bed. Daily housekeeping - they do an excellent job. Good shower with plenty of hot water. The room had a good smart TV with live channels too. I never used the pool (but sat poolside) and it looked clean. The premises are well-kept and attractive. It's quiet at night, no street noise. The area is walkable to many historic Centro sites, plenty of food, drink, convenience stores pretty close -- 5-10 minute walks. I had a relaxing week here and would definitely (and hope to!) return.

Only issue I had was my electronic key having to be reprogrammed twice. Staff resolved it quickly.

It’s cute and comfy. We walked everywhere from the location. If you have a car, lots of parking. Quiet location yet close to so much. Our room was modest - we were there for two weeks - yet, all of our needs were met. It was great to have the restaurant there, yet lots of other choices closeby. A grocery store a couple blocks away, a pharmacy the same. Several little hole-in-the-wall shops closeby. Having the pool was great. Different sitting areas spread around. Staff were always great. The place is not soundproof. We would hear guests talking from outside or in hallway late night and early morning, but not a problem for us. We closed the window and bring ear plugs if that is a concern. Highly recommend. Great value! Friends we met recently have been coming to the restaurant for breakfast for years for the chaquiles. We will be back!!

Just the late night and early morning voices outside and hallways.

Hotel is in a great location -- walking distance to much of what we wanted to see and do in Guadalajara. The room itself was functional and fine -- we enjoyed staying there, the bed was comfy and the shower was warm. Also like that the staff helped me get my stuff back that I stupidly left in the room when we left. Oops!

No access to the patio off our room for some reason.

Great find with great clean rooms. Best value around. The pool was good fun for the family and it's on the edge of all the tourist stuff, with the other part being more industrial. We had a group of 10 traveling with us and everyone loved the accommodation for value and location. Staff were good to.

The restaurant was OK. It's good enough if you can't be bothered going out, but there is much better food around town.

The location for the hotel is good if you want to enjoy the heart of the city. We liked the courtyard area since we travel with a big dog and needed a quiet and comfortable place. We had a restful good stay and would choose this place to stay a second time.

We weren’t very satisfied with the food that the restaurant offered. But it was overall ok.

The hotel is in a great location which we loved. The decore is very cute and trendy, and the staff was very friendly and helpful. It was very affordable which was one of the main reasons we booked there. Also, there is a pool and on-site parking which are a big plus. The on-site restaurant is known by the locals for being really good although we didn’t have a chance to try it.

This is more of a budget hotel rather than a luxury hotel so that’s where my expectations were at. However, the shower only had hot water for a minute or two if before running out. I think that should be fixed. Additionally, it was noisy at times with lots of people passing outside our door, we heard kids crying, dogs barking etc. I was still able to sleep but I wouldn’t consider this a quiet hotel.

Hotel Isabel is my go to place when in Guadalajara. It’s a great family and pet friendly hotel in a good and fairly quiet location within walking distance to many nice restaurants and supermarket. I have stayed there numerous times for both long and short stays. And yes it is an old hotel but not without charm, and I can honestly say they are constantly making improvements and updating the rooms for comfort of guest. since my last visit they have done a remarkable job of updating the rooms above restaurant, with all new furnishings, dark out curtains and convenient charging receptacles beside the bed, new flat screen T.V. They have a very friendly staff from top to bottom and always willing to help you out. The cleaning staff are wonderful (don’t forget to tip them) they work hard for our comfort. The rooms are regularly fumigated for pest this I know first hand from my extended stay. The restaurant is okay I would normally have my coffee and breakfast there but many other choices within short walk. Rooms in back along parking lot can be a little loud in mornings when people are starting their cars and chirping their alarms.

I cannot think of anything I don’t like about the property. I have always enjoyed my visits there and highly recommend it. But I will say if you are looking for 5 star convenience then this is not the place for you.

They offered information on possible Tours. The tour bus picked up and dropped off at the hotel. The restaurant was opened on Christmas day and allowed guests to have breakfast and lunch. It's located within walking distance of a supermarket (6mins) and a pharmacy (3mins).

Nothing

I was a wonderful throwback to the days of motel accommodation of the 1960s and 70s. The furniture reflected as well as the simple and small pool. Good wifi and a decent cafeteria. The facilities are updated so no discomforts from that era.

Only one thing they should fix...if they can. Occasionally, a foul smell emits from the bathroom. The simple solution is to shut the bathroom door.