625 reviews
Hard Rock Hotel Cancun - All Inclusive
Hard Rock Hotel Cancun - All Inclusive
From
$327Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, 77500, QR, Mexico
625 reviews
Choose dates to view prices
1/57
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Welcome to the Hard Rock Hotel Cancun - All Inclusive! This 5-star resort is located in Cancún, Mexico, offering guests a luxurious and rockin' experience. Just 7.6mi away from the city center, you'll have easy access to the vibrant attractions and stunning beaches that Cancún has to offer.
With 625 stellar reviews and prices starting from $327, you can rest assured that you'll be in for a memorable stay. The Hard Rock Hotel Cancun boasts an array of top-notch amenities including a spa, outdoor swimming pool, and a private beach area. You can indulge in spa and wellness packages, or enjoy a fun-filled day at the kids' club or golf course. For those seeking excitement, there's even live music performances and entertainment staff to keep you entertained.
This hotel goes above and beyond to ensure your comfort and convenience. From the free WiFi and private parking to the beachfront access and 24-hour front desk, every detail is taken care of. With its pet-friendly policy and wheelchair accessible facilities, this hotel is perfect for all types of travelers. With an abundance of amenities and a prime location, the Hard Rock Hotel Cancun - All Inclusive is the ultimate destination for those looking for a rockin' vacation in beautiful Cancún.
When it comes to relaxation and fun in the sun, the Hard Rock Hotel Cancun knows how to deliver. With not one, but two outdoor pools, you'll have plenty of space to unwind and cool off. The first pool is an infinity pool, offering breathtaking views while you take a dip. And for those seeking a more tranquil experience, the second pool is designated for adults only. So whether you want to soak up the sun or enjoy a refreshing swim, the pools at Hard Rock Hotel Cancun have got you covered.
Now, let's talk about food because at this resort, dining is an experience in itself. With five on-site restaurants, you can indulge in a variety of cuisines that will satisfy every palate. From Asian delicacies at Zen, to authentic Mexican flavors at Frida, there's something to please every taste bud. And for those craving Italian classics, Ciao is the place to be. If you're in the mood for pizza, Pizzeto has got you covered, and meat lovers will find their paradise at Toro Steakhouse. With so many options to choose from, you'll never go hungry at the Hard Rock Hotel Cancun.
When it comes to payment, convenience is key. That's why this resort accepts cash as well as major credit cards including Mastercard, American Express, and Visa. So whether you prefer to pay with cash or use your credit card, you have the flexibility to settle your bill in a way that suits you best. At the Hard Rock Hotel Cancun, they understand that sometimes you just want a hassle-free and convenient vacation experience.
Closest airports
Cancún International Airport
7.7miCozumel International Airport
41miMost popular amenities
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Kids' meals
Garden
Balcony
Bathtub
Rooms
Show 7 photos
Diamond, Ocean View
1 King Size Bed
430 sqft
Private Bathroom
Balcony
Bathtub
Wifi
More details
Double hydro spa tub
Private bath with shower
Balcony with chairs and a table
Mini bar with soda, bottled water, juice & domestic beer
LCD TV with satellite
DVD/CD player
Purified water
Rock Spa® bath amenities
Bathrobes & slippers
Digital safe (laptop size)
Individually controlled A/C
Direct dial telephone
Bluetooth-enabled wireless alarm clock radio
Hair blow dryer
Iron/ironing board
Free wireless internet
Nightly courtesy service
Welcome Petit Fours
Turndown service
Pillow menu
Aromatherapy
Exclusive beach bag (one per room/per stay)
Pre-order breakfast the night before
Access to VIP Pool, Beach and Lounge Areas
View: Ocean view in the best locations. Max Occupancy: 2 adults. 430 Sq. Ft.
Show 8 photos
Deluxe, 2 Double Beds, Ocean View
2 Double Beds
430 sqft
Private Bathroom
Balcony
Bathtub
Wifi
+
More details
Our Deluxe Ocean View Double room offers a spacious 431 sqft of comfortable accommodation perfect for a family vacation, with 2 double beds and the ability to accommodate 3 adults and 2 children. Enjoy the breathtaking ocean view while relaxing in the bathtub, and stay connected with complimentary WiFi.
Show 7 photos
Deluxe, King Size, Ocean View
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Double hydro spa tub
Private bath with shower
Balcony with two chairs and a table
Mini bar with soda, bottled water, juice & domestic beer
LCD TV with satellite
Purified water
Rock Spa® bath amenities
Bathrobes & slippers
Digital safe (laptop size)
Individually controlled A/C
Coffee maker
Direct dial telephone
Bluetooth-enabled wireless alarm clock radio
Hair blow dryer
Iron/ironing board
Free wireless internet
24-hour room service
Turndown service
View: Ocean View. Max occupancy for room with king bed: two adults, plus one child (0 -12 years) in a crib or rollaway. 430 Sq. Ft.
Show 6 photos
Deluxe, King Size, Lagoon View
1 King Size Bed
430 sqft
Lake view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Enjoy a spacious and luxurious stay in our Deluxe Lagoon View King room, with stunning views, a comfortable king size bed, and a relaxing bathtub, perfect for a family of two adults and two children. Stay connected with complimentary WiFi and keep your valuables secure in the in-room safe.
Show 7 photos
Deluxe, 2 Double Beds, Lagoon View
2 Double Beds
430 sqft
Lake view
Private Bathroom
Balcony
Bathtub
x4
+
x3
More details
Experience the perfect blend of comfort and luxury in our Deluxe Lagoon View Double room. With spacious 431 sqft and featuring two double beds, a relaxing bathtub, and complimentary WiFi, it's an ideal space for up to 3 adults and 2 children.
Show 7 photos
Deluxe, Lagoon View
1 Double Bed
430 sqft
Balcony
Minibar
Flat-screen TV
Dryer
+
More details
This double room has a furnished balcony featuring lagoon views. The room also offers a double hydro-massage tub, private bath with showers, mini-bar with soda, bottled water, juice & domestic beer. This room is pet-friendly.
Show 7 photos
King Room, Sea View
1 King Size Bed
430 sqft
Private Bathroom
Balcony
Bathtub
Wifi
x4
+
x3
More details
Indulge in a spacious King Room with breathtaking sea views, ideal for couples and small families. Featuring a luxurious bathtub, Wi-Fi, and a cozy king-size bed that accommodates 2 adults and 2 children, this room offers the perfect blend of comfort and seaside charm. (224 characters)
Show 7 photos
Rock Royalty, King Size, Ocean View
1 King Size Bed
430 sqft
Bathtub
Wifi
x8
+
x5
More details
Rock royalty ocean view king is 958 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Show 5 photos
Deluxe Family, 2 Bedroom, Lagoon View
1 Queen Size Bed
2 Double Beds
860 sqft
Lake view
Private Bathroom
Balcony
Bathtub
+
More details
Experience the ultimate family getaway in our Deluxe Family Lagoon View apartment featuring 2 bedrooms, 861 sqft of space, and breathtaking views. With room for 5 adults and 4 children, indulge in the luxury of two double beds and a queen size bed, enjoy a relaxing bath in the bathtub, stay connected with our complimentary Wifi, and keep your belongings secure in the in-room safe.
Show 4 photos
Deluxe, Double/King
1 King Size Bed
430 sqft
Kitchenette
Balcony
Minibar
Flat-screen TV
x4
+
x3
More details
DOUBLE DELUXE CAPACITY 5 is 431 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus balcony, terrace, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.
Deluxe, Double/King, 2 Bedroom, Lagoon View
1 Double Bed
1 King Size Bed
700 sqft
Flat-screen TV
Wheelchair accessible
x8
+
x4
More details
DELUXE LAGOON VIEW - TWO BEDROOM is 700 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus cable tv, hairdryer, and tea and coffee making facilities and is Wheelchair-accessible.
Rock Suite Platinum, 2 Bedroom, Single Use
1 King Size Bed
2 Double Beds
1055 sqft
Flat-screen TV
x8
+
x5
More details
ROCK SUITE PLATINUM 2 BEDROOM 1 ADULTO Y HASTA 5 MENORES is 1055 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus cable tv, hairdryer, and tea and coffee making facilities .
Guest reviews
7.7
625 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Livio
9.1
May 2022
Nothing
One thing everyone should know, beware of Legendary Member. It's a fraud, an absurdity for a name like Hard Rock Hotel to have such a thing on its premises. Unfortunately, I'll have to call my law firm to cancel and get our money back, but we're going to go back even in the US directly against the brand, after all they were inside.
Elese
8.2
June 2022
The pool was very large. The beach was beautiful. The restaurants that weren't buffet were good.
There are not enough chairs by the pool. On Friday most of them are reserved for the members that buy the timeshare. You can't book a cabana by the beach unless you hear their speech on buying a timeshare. On the weekend it was empty but because of the reserved signs I didnt hv a place to sit. The bartender Freddy in the pool would ignore everyone that didn't tip him. I waited a long time for drinks. Most of the activities were live music by ppl you hv never heard of. I didn't care for most of them.
Nyaboga
8.2
March 2024
The night shows were great. Food was average. The drinks service was great. The rooms were clean.
The long wait to eat at the restaurants during dinner time especially Toro steak restaurant. We didn't get wash cloths for three days, each day we called they will say we wait for 20 minutes but still they never provided us the wash clothes. On our last night at the hotel I asked to talk to the manager that is when they brought us the wash clothes.
Nouf
8.2
December 2022
the reception people were rude and not helpful
Sharon
10
May 2024
Everything was ok. Good selection of food. Buffet restaurant nice, a La Carte the steak restaurant was amazing. The entertainment was really good. Lovely swimming pool and bars were good. The beach was also lovely.
Unable to put umbrellas up to have shade around certain areas of the pool. Had to get up early in holiday to get an umbrella sun lounger.
Lina
10
May 2024
The food is delicious. Every single restaurant nailed it.
Too much stairs everywhere and the private are for people that had membership was so big that the rest of the guest have a hard time finding a good location and a sun-bed by the pool.
Connor
9.1
May 2024
Staff were great , food was amazing, premium drinks is a bonus, room is nice and spacious , great overall experience
Not enough sun beds however if you speak to the towel team, they will go out of their way to look for beds for you
Robert
8.2
April 2023
staff were extremely nice and courteous. service was quick and always on point.
the walls are obviously thin! we stayed on the 7th floor and that is apparently where they take guests who are touring the facility to purchase. we could hear every word of every conversation.
Webster
9.1
January 2024
loved the pool, beach & food. Staff were really great as well.
we couldn't always get wifi at the pool or beach, but that was ok because kept us off our phones,
Jones
9.1
October 2023
The nightly shows were awesome.
They had scented tissue and scented tissue is not good for a lot of women’s PH Balance.
Points of Interest Around Hard Rock Hotel Cancun - All Inclusive
Attractions
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1.5miMandala Cancun Nightclub
3.4miJolly Roger Pirate Ship
3.9miCancun Scenic Tower (Torre Escénica)
3.9miVentura Park
5.3miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.3miXoximilco Cancun
8.7miIsla Mujeres
8.7miKin Ha Water Park (Balneario Kin Ha)
8.9miPlaya Norte (North Beach)
11.8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.2miSelvatica
24.6miContoy Island (Isla Contoy)
28.4miAttractions
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1.5miMandala Cancun Nightclub
3.4miJolly Roger Pirate Ship
3.9miCancun Scenic Tower (Torre Escénica)
3.9miVentura Park
5.3miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.3miXoximilco Cancun
8.7miIsla Mujeres
8.7miKin Ha Water Park (Balneario Kin Ha)
8.9miPlaya Norte (North Beach)
11.8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.2miSelvatica
24.6miContoy Island (Isla Contoy)
28.4miAirports
Cancún International Airport
7.7miCozumel International Airport
41miRestaurants
Zen
Cuisines
- Asian
Ambiances
- Family Friendly
Ciao
Cuisines
- Italian
Ambiances
- Family Friendly
Frida
Cuisines
- Mexican
- International
Ambiances
- Family Friendly
- Traditional
Pizzeto
Cuisines
- Pizza
Ambiances
- Family Friendly
Toro
Cuisines
- Steakhouse
Ambiances
- Family Friendly
Isla Sur
Cuisines
- Seafood
Ambiances
- Family Friendly
Pools
Location
- Outdoor
Features
- Infinity
- With view
- Shallow end
Age restrictions
- Adults only
Availability
- All season
Location
- Outdoor
Features
- Infinity
- With view
- Shallow end
Age restrictions
- Kids only
Availability
- All season
Location
- Outdoor
Features
- Infinity
- With view
- Shallow end
Age restrictions
- Adults only
Availability
- All season
Amenities of Hard Rock Hotel Cancun - All Inclusive
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Kids' meals
Garden
Balcony
Bathtub
Amenities of Hard Rock Hotel Cancun - All Inclusive
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Game room
Golf course
Karaoke
Live music/Performance
Live sports events (broadcast)
Ping-pong
Pool table
Tennis court
Tennis equipment
Bathroom
Bathtub
Hairdryer
Private Bathroom
Toilet paper
Towels
Bedroom
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Internet
Free wifi
Kitchen
Dryer
Media & Technology
Flat-screen TV
Satellite channels
Telephone
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Outdoor swimming pool
Pedicure
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Lake view
Stay rules - Hard Rock Hotel Cancun - All Inclusive
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Cash only
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - Hard Rock Hotel Cancun - All Inclusive
Is Hard Rock Hotel Cancun - All Inclusive pet-friendly?
Yes, you can stay with your pet at the Hard Rock Hotel Cancun. Just make sure to inform the hotel in advance as charges may apply.
When are the check-in and check-out times for Hard Rock Hotel Cancun - All Inclusive?
The check-in time at Hard Rock Hotel Cancun - All Inclusive is 03:00 PM and check-out is at 12:00 PM.
Is there parking at Hard Rock Hotel Cancun - All Inclusive?
Yes, there is parking available at the Hard Rock Hotel Cancun - All Inclusive. The parking is free and private, located on site. There is no need to make a parking reservation.
What are the rates at Hard Rock Hotel Cancun - All Inclusive?
Hard Rock Hotel Cancun - All Inclusive has rates that begin from $327. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Hard Rock Hotel Cancun - All Inclusive?
The Hard Rock Hotel Cancun offers a variety of room types including the Deluxe Ocean View Double, Deluxe Lagoon View King, Deluxe Lagoon View Double, Deluxe Family Lagoon View (Two Bedroom), King Room with Sea View, Deluxe PURE WELLNESS King, Diamond Ocean View King, and Rock Royalty Ocean View King with Personal Assistant. The rooms range in occupancy accommodating between 2-3 adults and 0-2 children, and all rooms are non-smoking. The bed sizes include Double, King, and Queen beds, and the room size for all rooms is 431 sqft, except for the Deluxe Family Lagoon View which is 861 sqft.
What is there to do in Hard Rock Hotel Cancun - All Inclusive?
Guests at the Hard Rock Hotel Cancun - All Inclusive can spend their time at the hotel by enjoying the leisure amenities provided. They can indulge in spa and wellness packages, relax on the beachfront or the private beach area, and take a dip in the outdoor swimming pool or the kids' pool. The hotel also offers a Turkish/Steam Bath, a hot tub/Jacuzzi, and a tennis court for guests to enjoy.
For dining options, the hotel has several restaurants on-site. Guests can enjoy Asian cuisine at Zen, Italian cuisine at Ciao, Mexican cuisine at Frida, pizza at Pizzeto, and steakhouse dishes at Toro.
Additionally, guests can make use of the fitness center, participate in aerobics, yoga, or other fitness classes, or enjoy the spa facilities, including body treatments, facial treatments, and massages.
Overall, the Hard Rock Hotel Cancun provides a range of amenities and activities for guests to enjoy during their stay.
Can guests use a pool at Hard Rock Hotel Cancun - All Inclusive?
The Hard Rock Hotel Cancun offers an outdoor infinity pool with a view. This pool is available all year round, but it has age restrictions and is only for adults.
Are there restaurants located within Hard Rock Hotel Cancun - All Inclusive?
Yes, the Hard Rock Hotel Cancun has several restaurants on site. These include Zen (Asian cuisine), Ciao (Italian cuisine), Frida (Mexican cuisine), Pizzeto (Pizza), and Toro (Steakhouse).
Are both cash and credit cards valid payment options at Hard Rock Hotel Cancun - All Inclusive?
Yes, both cash and credit cards are valid payment options at Hard Rock Hotel Cancun - All Inclusive. Cash is accepted, along with major credit cards such as Mastercard, American Express, and Visa.
Featured hotels
Featured hotels
Cities nearby
Popular cities