625 reseñas
Desde
$327Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, 77500, QR, México
625 reseñas
1/57
Paquetes de spa/bienestar
Club infantil
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Piscina infantil
Aparcamiento Privado Gratuito
Welcome to the Hard Rock Hotel Cancun - All Inclusive! This 5-star resort is located in Cancún, Mexico, offering guests a luxurious and rockin' experience. Just 7,6mi away from the city center, you'll have easy access to the vibrant attractions and stunning beaches that Cancún has to offer.
With 625 stellar reviews and prices starting from $327, you can rest assured that you'll be in for a memorable stay. The Hard Rock Hotel Cancun boasts an array of top-notch amenities including a spa, outdoor swimming pool, and a private beach area. You can indulge in spa and wellness packages, or enjoy a fun-filled day at the kids' club or golf course. For those seeking excitement, there's even live music performances and entertainment staff to keep you entertained.
This hotel goes above and beyond to ensure your comfort and convenience. From the free WiFi and private parking to the beachfront access and 24-hour front desk, every detail is taken care of. With its pet-friendly policy and wheelchair accessible facilities, this hotel is perfect for all types of travelers. With an abundance of amenities and a prime location, the Hard Rock Hotel Cancun - All Inclusive is the ultimate destination for those looking for a rockin' vacation in beautiful Cancún.
When it comes to relaxation and fun in the sun, the Hard Rock Hotel Cancun knows how to deliver. With not one, but two outdoor pools, you'll have plenty of space to unwind and cool off. The first pool is an infinity pool, offering breathtaking views while you take a dip. And for those seeking a more tranquil experience, the second pool is designated for adults only. So whether you want to soak up the sun or enjoy a refreshing swim, the pools at Hard Rock Hotel Cancun have got you covered.
Now, let's talk about food because at this resort, dining is an experience in itself. With five on-site restaurants, you can indulge in a variety of cuisines that will satisfy every palate. From Asian delicacies at Zen, to authentic Mexican flavors at Frida, there's something to please every taste bud. And for those craving Italian classics, Ciao is the place to be. If you're in the mood for pizza, Pizzeto has got you covered, and meat lovers will find their paradise at Toro Steakhouse. With so many options to choose from, you'll never go hungry at the Hard Rock Hotel Cancun.
When it comes to payment, convenience is key. That's why this resort accepts cash as well as major credit cards including Mastercard, American Express, and Visa. So whether you prefer to pay with cash or use your credit card, you have the flexibility to settle your bill in a way that suits you best. At the Hard Rock Hotel Cancun, they understand that sometimes you just want a hassle-free and convenient vacation experience.
Aeropuertos más cercanos
Cancún International Airport
7,7miCozumel International Airport
41miPaquetes de spa/bienestar
Club infantil
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Piscina infantil
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Gimnasio
Playa
Aire acondicionado
Pista de tenis
Buffet infantil
Bar
Solárium
Mostrador de tours
Aparcamiento en el Sitio
Recepción 24 horas
Vista al lago
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sombrillas de playa
Sillas/Tumbonas de playa
Ascensor
Comidas para niños
Jardín
Balcón
Bañera
Mostrar 6 fotos
Deluxe, Tamaño King, Vista a la Laguna
1 Cama Queen Size
430 pies cuad.
Vista al lago
Baño Privado
Balcón
Bañera
x4
+
x3
Más detalles
Enjoy a spacious and luxurious stay in our Deluxe Lagoon View King room, with stunning views, a comfortable king size bed, and a relaxing bathtub, perfect for a family of two adults and two children. Stay connected with complimentary WiFi and keep your valuables secure in the in-room safe.
Mostrar 7 fotos
Deluxe, 2 Camas Dobles, Vista a la Laguna
2 Camas Dobles
430 pies cuad.
Vista al lago
Baño Privado
Balcón
Bañera
+
Más detalles
Experience the perfect blend of comfort and luxury in our Deluxe Lagoon View Double room. With spacious 431 sqft and featuring two double beds, a relaxing bathtub, and complimentary WiFi, it's an ideal space for up to 3 adults and 2 children.
Mostrar 7 fotos
Deluxe, Vista a la Laguna
1 Cama Doble
430 pies cuad.
Balcón
Minibar
Televisor de pantalla plana
Secadora
+
Más detalles
This double room has a furnished balcony featuring lagoon views. The room also offers a double hydro-massage tub, private bath with showers, mini-bar with soda, bottled water, juice & domestic beer. This room is pet-friendly.
Mostrar 7 fotos
Habitación con cama King, Vista al Mar
1 Cama Queen Size
430 pies cuad.
Baño Privado
Balcón
Bañera
Wifi
x4
+
x3
Más detalles
Indulge in a spacious King Room with breathtaking sea views, ideal for couples and small families. Featuring a luxurious bathtub, Wi-Fi, and a cozy king-size bed that accommodates 2 adults and 2 children, this room offers the perfect blend of comfort and seaside charm. (224 characters)
Mostrar 7 fotos
Royalty, Tamaño King, Vista Al Mar
1 Cama King Size
430 pies cuad.
Bañera
Wifi
x8
+
x5
Más detalles
Rock royalty ocean view king is 958 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Mostrar 5 fotos
Familiar Deluxe, 2 dormitorios, Vista a la Laguna
1 Cama Queen Size
2 Camas Dobles
860 pies cuad.
Vista al lago
Baño Privado
Balcón
Bañera
+
Más detalles
Experience the ultimate family getaway in our Deluxe Family Lagoon View apartment featuring 2 bedrooms, 861 sqft of space, and breathtaking views. With room for 5 adults and 4 children, indulge in the luxury of two double beds and a queen size bed, enjoy a relaxing bath in the bathtub, stay connected with our complimentary Wifi, and keep your belongings secure in the in-room safe.
Mostrar 5 fotos
Apartamento
2 Camas Dobles
1 Cama Queen Size
860 pies cuad.
Baño Privado
Balcón
Bañera
Wifi
x10
+
x6
Más detalles
The spacious apartment offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Mostrar 4 fotos
Rock Suite, 2 dormitorios
4 Camas Dobles
860 pies cuad.
Baño Privado
Balcón
Bañera
Wifi
x8
+
x5
Más detalles
The spacious suite has 2 separate bedrooms and 2 bathrooms with a bath and a hairdryer. Boasting a balcony with sea views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 4 beds.
Mostrar 4 fotos
Habitación - 2 camas Queen
2 Camas Dobles
430 pies cuad.
Baño Privado
Balcón
Bañera
Wifi
x4
+
x3
Más detalles
The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Deluxe, Doble/King
1 Cama King Size
430 pies cuad.
Kitchenette
Balcón
Minibar
Televisor de pantalla plana
x4
+
x3
Más detalles
DOUBLE DELUXE CAPACITY 5 is 431 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus balcony, terrace, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.
Deluxe, 2 Double/King, 2 dormitorios, Vista a la Laguna
2 Camas Dobles
1 Cama King Size
700 pies cuad.
Televisor de pantalla plana
Accesible en silla de ruedas
x8
+
x4
Más detalles
DELUXE LAGOON VIEW - TWO BEDROOM is 700 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus cable tv, hairdryer, and tea and coffee making facilities and is Wheelchair-accessible.
Platinum Suite, 2 dormitorios, Uso Individual
2 Camas Dobles
1 Cama King Size
1055 pies cuad.
Televisor de pantalla plana
x8
+
x5
Más detalles
ROCK SUITE PLATINUM 2 BEDROOM 1 ADULTO Y HASTA 5 MENORES is 1055 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus cable tv, hairdryer, and tea and coffee making facilities .
7.7
625 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
Livio
9.1
mayo de 2022
Nothing
One thing everyone should know, beware of Legendary Member. It's a fraud, an absurdity for a name like Hard Rock Hotel to have such a thing on its premises. Unfortunately, I'll have to call my law firm to cancel and get our money back, but we're going to go back even in the US directly against the brand, after all they were inside.
Elese
8.2
junio de 2022
The pool was very large. The beach was beautiful. The restaurants that weren't buffet were good.
There are not enough chairs by the pool. On Friday most of them are reserved for the members that buy the timeshare. You can't book a cabana by the beach unless you hear their speech on buying a timeshare. On the weekend it was empty but because of the reserved signs I didnt hv a place to sit. The bartender Freddy in the pool would ignore everyone that didn't tip him. I waited a long time for drinks. Most of the activities were live music by ppl you hv never heard of. I didn't care for most of them.
Nyaboga
8.2
marzo de 2024
The night shows were great. Food was average. The drinks service was great. The rooms were clean.
The long wait to eat at the restaurants during dinner time especially Toro steak restaurant. We didn't get wash cloths for three days, each day we called they will say we wait for 20 minutes but still they never provided us the wash clothes. On our last night at the hotel I asked to talk to the manager that is when they brought us the wash clothes.
Nouf
8.2
diciembre de 2022
the reception people were rude and not helpful
Sharon
10
mayo de 2024
Everything was ok. Good selection of food. Buffet restaurant nice, a La Carte the steak restaurant was amazing. The entertainment was really good. Lovely swimming pool and bars were good. The beach was also lovely.
Unable to put umbrellas up to have shade around certain areas of the pool. Had to get up early in holiday to get an umbrella sun lounger.
Lina
10
mayo de 2024
The food is delicious. Every single restaurant nailed it.
Too much stairs everywhere and the private are for people that had membership was so big that the rest of the guest have a hard time finding a good location and a sun-bed by the pool.
Connor
9.1
mayo de 2024
Staff were great , food was amazing, premium drinks is a bonus, room is nice and spacious , great overall experience
Not enough sun beds however if you speak to the towel team, they will go out of their way to look for beds for you
Robert
8.2
abril de 2023
staff were extremely nice and courteous. service was quick and always on point.
the walls are obviously thin! we stayed on the 7th floor and that is apparently where they take guests who are touring the facility to purchase. we could hear every word of every conversation.
Webster
9.1
enero de 2024
loved the pool, beach & food. Staff were really great as well.
we couldn't always get wifi at the pool or beach, but that was ok because kept us off our phones,
Jones
9.1
octubre de 2023
The nightly shows were awesome.
They had scented tissue and scented tissue is not good for a lot of women’s PH Balance.
Atracciones
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1,5miMandala Cancun Nightclub
3,4miJolly Roger Pirate Ship
3,9miCancun Scenic Tower (Torre Escénica)
3,9miVentura Park
5,3miCenote Nohoch Nah Chich
5,7miPalapas Park (Parque Las Palapas)
6,3miXoximilco Cancun
8,7miIsla Mujeres
8,7miKin Ha Water Park (Balneario Kin Ha)
8,9miPlaya Norte (North Beach)
11,8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18,2miSelvatica
24,6miContoy Island (Isla Contoy)
28,4miAtracciones
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1,5miMandala Cancun Nightclub
3,4miJolly Roger Pirate Ship
3,9miCancun Scenic Tower (Torre Escénica)
3,9miVentura Park
5,3miCenote Nohoch Nah Chich
5,7miPalapas Park (Parque Las Palapas)
6,3miXoximilco Cancun
8,7miIsla Mujeres
8,7miKin Ha Water Park (Balneario Kin Ha)
8,9miPlaya Norte (North Beach)
11,8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18,2miSelvatica
24,6miContoy Island (Isla Contoy)
28,4miAeropuertos
Cancún International Airport
7,7miCozumel International Airport
41miZen
Cocinas
Ambientes
Ciao
Cocinas
Ambientes
Frida
Cocinas
Ambientes
Pizzeto
Cocinas
Ambientes
Toro
Cocinas
Ambientes
Isla Sur
Cocinas
Ambientes
Ubicación
Características
Restricciones de edad
Disponibilidad
Ubicación
Características
Restricciones de edad
Disponibilidad
Ubicación
Características
Restricciones de edad
Disponibilidad
Paquetes de spa/bienestar
Club infantil
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Piscina infantil
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Gimnasio
Playa
Aire acondicionado
Pista de tenis
Buffet infantil
Bar
Solárium
Mostrador de tours
Aparcamiento en el Sitio
Recepción 24 horas
Vista al lago
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sombrillas de playa
Sillas/Tumbonas de playa
Ascensor
Comidas para niños
Jardín
Balcón
Bañera
Accesibilidad
Accesible en silla de ruedas
Baño con barras de apoyo
Actividades
Campo de golf
Equipo de tenis
Eventos deportivos en vivo (transmisión)
Karaoke
Mesa de billar
Música en vivo/Actuación
Ping-pong
Pista de tenis
Playa
Sala de juegos
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento Privado Gratuito
Baño
Bañera
Baño Privado
Papel higiénico
Secador de pelo
Toallas
Características de seguridad
Acceso a profesionales de la salud
Botiquines disponibles
Cocina
Secadora
Comida y Bebida
Bar
Bar de aperitivos
Buffet infantil
Cafetera/Tetera
Cafetería en el hotel
Comidas para niños
Desayuno en la habitación
Fruta
Minibar
Restaurante
Vino/Champaña
Comodidades de la habitación
Plancha
Distanciamiento físico
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Entretenimiento y Servicios Familiares
Área de juego interior
Club infantil
Cuidado de niños/Servicios infantiles
Entretenimiento nocturno
Equipo de juego al aire libre para niños
Personal de entretenimiento
Exteriores
Balcón
Frente a la playa
Jardín
Muebles de exterior
Playa privada
Solárium
General
Acepta mascotas
Aire acondicionado
Área designada para fumar
Ascensor
Caja fuerte para portátil
Cuencos para mascotas
Habitaciones comunicantes disponibles
Habitaciones familiares
Habitaciones para no fumadores
Instalaciones para huéspedes con discapacidad
Salón de belleza/peluquería
Servicio de habitaciones
Tienda de conveniencia en el sitio
Instalaciones de Negocios
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Canales por satélite
Teléfono
Televisor de pantalla plana
Seguridad
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
Caja fuerte
CCTV en áreas comunes
CCTV fuera de la propiedad
Extintores
Seguridad 24 horas
Seguridad alimentaria y de bebidas
Comida a la habitación
Servicios
Servicio de despertador/Reloj despertador
Servicios de Limpieza
Lavandería
Limpieza diaria
Prensa para trajes
Servicio de planchado
Tintorería
Servicios de Recepción
Cajero automático en el lugar
Cambio de moneda
Check-in/out exprés
Conserje
Factura proporcionada
Guarda equipaje
Mostrador de tours
Recepción 24 horas
Taquillas
Spa
Clases de yoga
Corte de pelo
Envoltura corporal
Gimnasio
Gimnasio
Instalaciones de spa
Manicura
Masaje
Masaje corporal completo
Masaje de cuello
Masaje de espalda
Masaje para parejas
Paquetes de spa/bienestar
Pedicura
Peinado
Piscina al aire libre
Piscina infantil
Servicios de belleza
Servicios de depilación
Servicios de maquillaje
Sillas/Tumbonas de playa
Sombrillas de playa
Spa
Tinte de cabello
Tratamientos capilares
Tratamientos corporales
Tratamientos faciales
Vestuarios
Zona de spa/Relajación
Transporte
Recogida en aeropuerto
Servicio de traslado
Traslado al aeropuerto
Traslado al aeropuerto
Vista
Vista al lago
Desde las 15:00
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Hasta las 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Políticas para niños
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
No capacity for extra beds or cribs.
Visa,
American Express,
Mastercard,
Cash only
Esta propiedad acepta efectivo.
Is Hard Rock Hotel Cancun - All Inclusive pet-friendly?
Yes, you can stay with your pet at the Hard Rock Hotel Cancun. Just make sure to inform the hotel in advance as charges may apply.
When are the check-in and check-out times for Hard Rock Hotel Cancun - All Inclusive?
The check-in time at Hard Rock Hotel Cancun - All Inclusive is 15:00 and check-out is at 12:00.
Is there parking at Hard Rock Hotel Cancun - All Inclusive?
Yes, there is parking available at the Hard Rock Hotel Cancun - All Inclusive. The parking is free and private, located on site. There is no need to make a parking reservation.
What are the rates at Hard Rock Hotel Cancun - All Inclusive?
Hard Rock Hotel Cancun - All Inclusive has rates that begin from $327. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Hard Rock Hotel Cancun - All Inclusive?
The Hard Rock Hotel Cancun offers a variety of room types including the Deluxe Ocean View Double, Deluxe Lagoon View King, Deluxe Lagoon View Double, Deluxe Family Lagoon View (Two Bedroom), King Room with Sea View, Deluxe PURE WELLNESS King, Diamond Ocean View King, and Rock Royalty Ocean View King with Personal Assistant. The rooms range in occupancy accommodating between 2-3 adults and 0-2 children, and all rooms are non-smoking. The bed sizes include Double, King, and Queen beds, and the room size for all rooms is 431 sqft, except for the Deluxe Family Lagoon View which is 861 sqft.
What is there to do in Hard Rock Hotel Cancun - All Inclusive?
Guests at the Hard Rock Hotel Cancun - All Inclusive can spend their time at the hotel by enjoying the leisure amenities provided. They can indulge in spa and wellness packages, relax on the beachfront or the private beach area, and take a dip in the outdoor swimming pool or the kids' pool. The hotel also offers a Turkish/Steam Bath, a hot tub/Jacuzzi, and a tennis court for guests to enjoy.
For dining options, the hotel has several restaurants on-site. Guests can enjoy Asian cuisine at Zen, Italian cuisine at Ciao, Mexican cuisine at Frida, pizza at Pizzeto, and steakhouse dishes at Toro.
Additionally, guests can make use of the fitness center, participate in aerobics, yoga, or other fitness classes, or enjoy the spa facilities, including body treatments, facial treatments, and massages.
Overall, the Hard Rock Hotel Cancun provides a range of amenities and activities for guests to enjoy during their stay.
Can guests use a pool at Hard Rock Hotel Cancun - All Inclusive?
The Hard Rock Hotel Cancun offers an outdoor infinity pool with a view. This pool is available all year round, but it has age restrictions and is only for adults.
Are there restaurants located within Hard Rock Hotel Cancun - All Inclusive?
Yes, the Hard Rock Hotel Cancun has several restaurants on site. These include Zen (Asian cuisine), Ciao (Italian cuisine), Frida (Mexican cuisine), Pizzeto (Pizza), and Toro (Steakhouse).
Are both cash and credit cards valid payment options at Hard Rock Hotel Cancun - All Inclusive?
Yes, both cash and credit cards are valid payment options at Hard Rock Hotel Cancun - All Inclusive. Cash is accepted, along with major credit cards such as Mastercard, American Express, and Visa.
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