It was a great location and the price was great for what you get. I can walk to do many different places for food. There is even a coffee shop downstairs, which was very convenient. You can go next door for lunch as well, so that’s even better. The place was very clean, although I did find a dead cockroach on the floor. The staffs are very friendly. This is a great place for solo travelers or couples if you don’t want to be right smack in the middle of the crazy hotel strip. I would definitely book this place again.

Just the one dead cockroach I found, but we’re in a tropical area, you’d expect at least some insects around.

Brekfast not included in the price, but there is a great coffee shop/cafe on site which has wonderful coffee and great local dishes. Large fridge in room. Lovely outside patio with cute geckos. Location is downtown, so a different experience from visiting Cancun hotels strip, a lot less expensive and more authentic. Staff speak English well, which was important as I don't have much Spanish. Staff booked a taxi back to the airport, for 500 pesos (around GBP 25), whereas you can easily pay double or treble this amount for the airport ride. We used the bus to travel round the city, which is another real Mexican experience, only 120 pesos per journey (around UKGBP 0.60), but often buses are very full, so strap hanging skills required! Supermarket and pharmacy nearby. Also large and popular Mexican family restaurant and bakery.

No kettle, we had to buy one. No glasses.

Very cute hotel, incredibly clean. The staff were very helpful and kind. They gave us the perfect recommendation for dinner a short walk from the hotel (Taqueria Rigo), and the cafe at the hotel was fantastic for breakfast.

Some things to note: arriving after dark, it can be a little hard to find. We couldn’t see any sign and the doors were all locked, so we had to call to be let in. Only other thing is the water pressure in the shower was low. That being said, I would absolutely stay again.

It is a family business and they all treat you really nice. It is in a residential neighborhood, so it´s away from all the big non-personal resorts. They have a cafe attached to the property that is really really good.

I liked where it was located, but maybe not everyone might like that is away from the tourist part of it.

The host was lovely. The room was so clean and perfect. The cafe was our absolute favorite foodie spot of the whole trip. The staff made the most creative global drinks we've EVER experienced.....We actually returned to the cafe before we headed back home to try some more of their fun coffee concoctions!

Nothing at all.

Very nice guesthouse in a Cancun center. There is a cafe for meals. The bus stop to playas is very close to casa. Nice people in casa. Very hospitable hotel.

Cafe doesnt work on Mondays but it is not a problem because there are many places to eat something.

The rooms at Casa Mallorca are all different and lovely. The hotel has a fabulous little cafe. The bed is fine. The family staff is wonderful. A restaurant next to the hotel is great. Los Abuelos Campestre. If I return to Cancún, I will definitely stay here again. 10 miles to the Hotel Zone. Casa Majorca is nearer to the center of Cancún proper.

very nice and helpful staff, especially if you arrive the first time in Mexico and do not speak any spanish. Room is clean, the bed is very comfortably hard. You should try the new cafe in the lobby which was recently opened. I prefer the European coffee from the good coffee machine. There are buses quite infront of the hotel going to Hotel Zone (remember if going back from the hotel zone to the hotel, you need to take the R2-Tolido bus, other buses might go to different directions) what I really like this, there is a very very big supermarket nearby,(Soriana Hiper) lots of other useful shops as well like barbershop etc with really local prices. There are also ATMs in front of the market where you can withdraw cash with a very good fee/rate (not like in the Hotel Zone). if you walk 10 minutes further, you will find a big outlet with all known brands and a casino to entertain.

do not take buses in the hotel zone in the rush hours (starting 16h) to the hotel. All staff from the hotel zone might have off and take the buses to go home and it is difficult to get/hitchhike one.

Staff was nice. The other visitors were loud and you can hear everything. Location was near restaurants and grocery store but worth the taxi ride to the hotel zone. Too far to take the bus comfortably.

The gate key didn't work all the time. The manager had to come out late to save me.

I felt like at home, Jorge and his family treated my fiance, and I as one of their own. They went out of their way to care for us! For the price and the homelike feeling, you won't find a better place. Guaranteed!