The place is big and accommodates all types of vacation styles: more quiet or more active ones. I liked that you need to walk a certain distance to reach different facilities of the resort. The dive center at the resort is very skilled and works efficiently. I booked my dives in advance with them but, once on site, everything was quick and clear.

The resort is quite far from San Miguel town and taxies to go and back are expensive. There is no alternative to taxies like bike rental The users of this resort are quite old retired people or families and so the activities offered to them. It's probably not the best place for solo travelers who want to socialize with similar guys.

Wonderful location. The hotel consists of several small building connected by winding paths. Situated in a forest with nature all around - plenty of green and wildlife. The food is nice and drinks we’re also very good. particularly the cocktails from the pool bar. Good service from sun loungers at the pool and on the beach. The steaks in the speciality Mexican restaurant were tasty. The room was a good size with lovely bathroom and well stocked minibar.

The staff at the dive center attached to the hotel were rude and unprofessional when I asked for the scuba trial that was advertised. They seemed to resent taking a complete beginner into the pool for free rather instead of being in the sea. We dived with a more professional center a short drive away from the hotel instead. The beach was good but small. It looks as though it has been eroded quite a lot from storms. More bar options in the evening would be good - can the poolside bar stay open for longer? Install covered trash cans outdoors! We spotted one of the island’s critically endangered Coatis eating used napkins and other junk from one of the open trash bins in the evening.

It's a relatively small resort, which means not as crowded as those large ones. The staff are every friendly and courteous. The eco-environment is very natural, isolated, and quiet. We also enjoy its proximity to other attractions in Cozumel on the south and east coast.

The food could be more diverse with some Asian options.

The property is amazing. The location is great. The dive company is great.

The food is below average. It was bland, cold, too much food put out ahead of time to sit and get cold.

We loved the location, the sand beach, the staff at the buffets were outstanding - courteous and very welcoming. The rooms were big and although some maintenance would not hurt, they were totally acceptable. The beds were comfortable, loved the bathtub, the water pressure was good and we did not have issues with water temperature (our rooms were in the ground floor). We also enjoyed the sauna and jacuzzi - I wish those could be booked for longer than 30 minutes a day. The coatis were the absolute hit with the kids. A special shout out to Teo at the tour booking. He went above and beyond to make sure our trip was happening after the tour company screwed up. Looking forward to come again!

The a la carte restaurants seemed understaffed, which affected negatively the quality of the service. The deserts there were at times really (like really-really-really) bad. Although restaurants offered a nicer presentation of the food, the buffet was a better place to eat - fresher and at least as tasty

On Saturday the 9th of July a very large group of young children with parents etc showed up at the pool area. They were not hotel guests. They were wonderful children with happy parents which was great to see. But they Took hold of the entire pool area with games and old speakers continuously shouting. All hotel guests leaved the area and had to go to the beach. This went on for almost the whole day. We love kids but in our opinion the time could have been reduced without speakers shouting the hole day. Besides this all was fantastic during our stay. We also want to that Francesco for helping our daughter that felt sick the day of leave.

Easy access to the docks for pickup for diving. Being able to grab a bite to eat almost anytime of the day. Service and cleanliness was exceptional. Staff was awesome at answering questions and helping. Easy check in and check out. Not too far from town but remote enough to get away from it all. Nice having drinks by the pool. Awesome to have drinks by the pool on the beach and be able to watch sunsets.

Main pool was a bit crowded at times. Buffet food was ok, but not fantastic. Did appreciate the 3 nice dinners and that was good food. Overall not much that could use improving.

We absolutely loved everything at this hotel! Very polite and helpful staff, incredibly picturesque territory with birds and animals walking all around, clean and tranquil sea, varied and tasty food and drinks. At times, it may even feel you are the only one at the hotel, no fuss, just tranquility and peace in the middle of the jungle. Amazing rooms with everything you need, very comfy bedding and complete calmness during nighttime. I just can't imagine what else one may need for a perfect recharge.

Probably lack of shade in the beach area, but this is not critical (as you can go a little further and hide in the shades of the trees).

Breakfast was great.

Drinks could have been a bit better.

Close to the beach. amazing nature, clean resort amazing food. all you need in one place. easy to get access to boats and rental cars and taxi.

the isolation in the room could be better. all sounds went through the door.