Location is perfect. About a 8 minute walk to the ferry and right across the beach. Host provided water, beach chairs and a beach umbrella, and even accommodated our luggage as we had a later flight after check-out. Host was friendly, kind and responsive. We appreciated all of the details. Everything felt very thoughtful. The pool/garden area felt private and relaxing. There is a lovely cat Mochi who greeted us upon arrival and she was super sweet. Building felt secure. We would definitely return!

Nothing really! If I had to be picky, it would have been nice to have a slightly thicker blanket for sleeping as we were given just a sheet (I understand it's a hot climate). It was fine.

Location is perfect! Right across the street from the beach and a two minute walk from the ferry terminal. Small details make a big difference such as the Tommy Bahama beach chairs and the large beach towels. Visits to the beach were very much enjoyed. Coffee maker in the room was greatly appreciated as well as a little bit of coffee to start our day. Patio on the roof right outside our door was amazing for watching the sunsets and enjoying the local scenery. Staff was very friendly and our room was spotless everyday. Well done!

I can only think of adding a microwave to the room to make it better. We stayed in a studio suite so maybe other rooms had microwaves.

Property easy to walk to from ferry. Ease of access & communication with owner. Overall, relatively quiet, although it’s not the owners fault, when the locals like to crank their music at the beach it can be heard inside the room. The backyard area with pool is a lovely quiet spot to retreat to if you don’t want to go to the beach. The pool is warm & clean Free water is great as I didn’t have to purchase any plastic bottles my entire stay. Wifi was great, able to easily stream on my laptop, Netflix is available for free on the TV. Close to Playa Norte, restaurants, laundry can be done close by, groceries available nearby and of course an abundance of restaurants. I stayed for 12 nights and have booked a stay again on August. For the price & the area, it is great value.

The hot water in the shower was unpredictable but it wasn’t a big deal to me but it might be to some. No complaints otherwise

This hotel is * * * * * + for it's location and facilities better than the five stars hotel. We had all we needed (to prepare our meals, to relax on the beach with chairs and umbrella including the beach hat, to watch Netflix, to seat at the lovely garden with swimming pool, having available drinking water and tea or coffee, to dry our hair or iron our clothes, to keep our things in a safe box, to read their books all in air conditioned room with free WiFi). This hotel pays attention to the details, they provide you with the ergonomic mattress as well as pillows with a very good quality bed set (for those who knows what is over 200 thread counts). The room is very clean and spacious. Owners of this place are very nice couples. TBH, we did not expected that much. We as a family will definitely be back there.

That we need to go back home from our holidays.

We stayed in the Turtle room, the one shown and it was very nice, especially for the price. While it is somewhat humble, it has everything you need for a great stay. Perfect location, fantastic AC that never went off, comfortable beds, great shower, mini fridge and coffee maker, free filtered water and best of all - the amazing balcony. We had coffee every morning and watched the town wake up. Right in town so all amenities nearby. My only complaint is that the pool, while lovely, is not accessible to anyone unable to get out of a 4 foot pool without any stairs, ladder or railing. And the furniture here could use an update. If you’re older like me and consider sitting at the pool a big plus, this may disappoint you. But if your fit and prefer the beaches, this place is ideal! Very good value for the price.

Great location near playa norte. Our apartment was on the top floor with a large patio shared with one other apartment. It overlooked the street and the beach. Lots of nice touches in the apartment; a kitchen entrance area with coffee and coffee maker, fridge and cups (but no sink), nice towels including 2 beach towels, chairs and parasols for the beach available, well equipped bathroom with toiletries. Lovely small pool at the back which has sun in the morning but not the evening. Best of all the communication with staff was excellent and helpful.

Some aspects of the apartment were a little tired, especially the outside area. The bed and pillows are memory foam which we found difficult. There was noise one evening from a disco or bar nearby but generally despite being on the main road it's quiet. We would stay again.

The property is perfectly located opposite playa Centro. It is easy to reach all the other beaches within a few minutes. It's super central. The apartment is well furnished with everything you may need. it has a lovely balcony and swimming pool

Unfortunately, it can get a little noisy and that's not the property's fault. The centre of Isla Mujeres is full of bars playing loud music most of the night and I'm sure most of the other properties will have the same issue. We stayed on a Thursday and Friday and while Thursday was quiet and we slept well, the Friday was not. Bring ear plugs.

This stay was exactly what we were looking for. It is just a couple minutes walk from the ferry and close to all of the beaches and restaurants. It was clean, spacious, and as described, with everything in excellent condition. We had the pool to ourselves and made friends with Mochi, the sweet resident cat in the courtyard- it was our own little oasis! The pool is secluded and private, with walls blocking the wind, which was actually better than the rooftop pools at nearby options since the wind seems to always blow at least a bit. The plants were beautiful and it is clear someone here loves to propagate them. The attention to detail was so appreciated!

The property was very homely and welcoming. The location is amazing, the pool is always working and relatively clean. They have beach chairs and umbrellas that you can take to the beach which saves alot of money. The hotel is literally across the street from the beach and the room is secure with a safe so we left everything and just went swimming.

It was a bit hard to communicate because there isnt anyone in the front desk at all times but they are responsive on the booking app.

Great location across street from Playa Centro Beach. Staff, Ricardo and Damaris, were great…very responsive. Good basic room with comfortable bed, great AC, nice shower and loved the balcony. Also loved the beach chairs and umbrella and having purified water available. Overall this property worked well for our two week first time trip to Isla.

Nothing major. Some noise with people partying across street. Using white noise app on phone solved that for us.