Excellent location near shops & beach but far enough to sleep undisturbed. Rooms are basic but clean and beds are comfy. Manager was so kind and helpful. Fixed a problem with a dribbling shower faucet quickly and apologized a lot despite my friend's borderline rude complaining about it. Front room is a nice place to sit and use good WiFi. Desk clerk kindly corrected a mistake, I made by accidentally double booking on the same date. She sent a refund request immediately without any attitude or attempt to make me pay for my mistake.

No WiFi in the bedrooms at all. If you will mostly be out, no biggie.

Very nice location, good value for the money and big room and comfy bed.

The room was a bit old and rusty and a bit dark, because windows were close to the walls. One of the beds was covered in plastic, so it was little uncomfortable, but ok

staff

no clean sheets for a week

The staff is really friendly and helpful, I had problems with a tour and they didn't hesitated a second to call them to make sure everything was fine. We were able to leave the luggage there after check-out. Super super friendly and helpful. They knew how to communicate in English and spanish. Super nice, ready to give you advice about the Island and other places and always with a smile on. The hotel is next to the bar and restaurant street and super close to the beach.

Great location, 5 minutes from the beach. They offer coffee in the morning and room cleaning if you ask for it.

There was a strong smell from the shower that made it unpleasant to be In the bathroom. The balcony in the room was too small to sit on which was a shame, cause they made a useless balcony 🙈

Location. Close enough to beach and action, but quiet enough for a good sleep (better without a balcony). Very good for an inexpensive hotel.

No particular remarks.

great value for the price, rooms are clean and little bit old in decor but again in good value!

Wi-Fi was working only in the main lobby

Central small hotel on Isla Mujeres. Easy check in, comfortable room, quiet location but close to both beaches and the pedestrian street or ferry.

the service was very good

it’s closer to everywhere

Size of room, comfy bed cleanliness, location friendly staff easy check in

No privacy curtains