66 reviews
From
$264Fraccionamiento Playacar, Riviera Maya, 77710, QR, Mexico
66 reviews
1/63
Spa/Wellness packages
Kids' club
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Playacar Palace - All Inclusive is a 5-star resort in Playa del Carmen, Mexico. Nestled in Fraccionamiento Playacar, this property puts the city center just 0.5mi away, with easy access to the beach and shops. Prices start from $264 per night, inviting travelers to experience an all-inclusive stay that keeps the fun flowing from sunrise to sundown.
Guests can dive into Spa/Wellness packages, enjoy a Kids' club (free), and savor meals at the on-site Restaurant. Outdoor swimming pool, beach access, and a hot tub keep days bright, while free Wifi, free private parking, and room service add convenience. A fitness center (free), 24-hour front desk, elevator, and non-smoking rooms round out the essential comforts for a carefree stay.
Reviews count 66, signaling traveler interest in this Playa del Carmen retreat. The address remains Fraccionamiento Playacar, with a location that blends resort vibes with easy urban access. On-site perks like Parking On Site (free) and a Balcony option add extra touches to the experience.
Inside the resort, a trio of on-site dining options keeps meals interesting: CAFE DEL MAR serves International fare, BOCCELI offers Italian dishes, and MOMO brings sushi and Asian flavors to the table. For cocktails and sunset moments, CIELO BAR, AQUA BAR, and LUNA LOUNGE provide inviting venues. Outdoor fun centers on a bright pool with an adults-only option for quieter sun-soaked hours, and Spa/Wellness packages promise a little extra pampering.
Families and solo travelers alike can enjoy a free Kids' club, while direct beach access and a hot tub keep days lively. A fitness center is available at no extra charge, and handy touches include free Wifi, free private parking, and room service. With a 24-hour front desk, elevator access, and non-smoking rooms, the stay aims for easygoing convenience from dawn until night.
Payments lean toward cashless options, with American Express, Visa, and Mastercard accepted, while cash is not accepted. The address is Fraccionamiento Playacar, placing the resort close to Playa del Carmen's shops and beach, and the location balances resort vibes with easy urban access, about 0.5mi from the city center. On-site perks include free Parking On Site and a Balcony option for select accommodations.
Closest airports
Cozumel International Airport
11.8miCancún International Airport
31.6miSpa/Wellness packages
Kids' club
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Spa
Beach
Air conditioning
Hot tub
Bar
Sun deck
Tour desk
Babysitting/Child services
Parking On Site
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Kids' meals
Balcony
Free toiletries
Show 5 photos
Superior Governor Suite
1 King Size Bed
65 sqft
Hot tub
Private Bathroom
Minibar
Coffee machine
+
More details
This suite's special feature is the hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 1 bed.
Show 3 photos
Superior Deluxe, King Size, Partial Ocean View
1 King Size Bed
2 Double Beds
50 sqft
Hot tub
Private Bathroom
Balcony
Minibar
+
More details
This room features partial ocean views, a spa tub, flat-screen TV with satellite channels and DVD player. There is a CD player and free Wi-Fi, a telephone, alarm-clock radio, iPod docking station, coffee maker and a mini-bar. The private bathroom has a shower, bathrobes, slippers, hairdryer. It also has ironing facilities and digital safe (accommodates laptop). Individual controlled air conditioning. Wheelchair accessible rooms available. Nonsmoking rooms available.
Show 3 photos
Presidential Suite, 2 Bedroom, Ocean View
1 King Size Bed
2 Double Beds
1140 sqft
Hot tub
Private Bathroom
Minibar
Coffee machine
+
More details
This suite's special feature is the hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 3 beds.
Show 3 photos
Superior Deluxe Honeymoon Suite, Ocean View
1 King Size Bed
515 sqft
Hot tub
Private Bathroom
Balcony
Minibar
+
More details
This room offers upgraded amenities, espresso maker, and 24-hour room service. Please note, children are not allowed in this room type.
Superior Honeymoon Suite
1 King Size Bed
50 sqft
Minibar
Flat-screen TV
x8
+
x5
More details
Superior Honeymoon Suite is 420 square feet and includes a king-size bed 150-183 width plus cable tv.
Show 4 photos
Superior Walk Out Suite, Oceanfront
2 Double Beds
1 King Size Bed
Room service
More details
Show 3 photos
Deluxe Superior Suite, Ocean View
1 King Size Bed
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
Superior Walk Out Suite Oceanfront, Oceanfront
1 King Size Bed
50 sqft
Hot tub
Private Bathroom
Minibar
Coffee machine
x8
+
x5
More details
Show 4 photos
Suite Superior, Oceanfront
Spa tub
Minibar
Flat-screen TV
Tea/Coffee maker
x8
+
x5
More details
Show 2 photos
Superior Deluxe, Ocean View
Wifi
x4
+
x3
More details
Suite, 2 Double Beds
2 Double Beds
More details
Superior, Oceanfront
1 King Size Bed
+
More details
8.4
66 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Michael
9.1
January 2024
Great pool area, very good restaurants, great staff. Nice rooms
Need queen size beds instead of doubles. Not enough sleeping space for a family of four sharing two double beds
Simon
9.1
May 2024
The hotel, staff and food were amazing, the whole family really enjoyed the stay. Pool Volleyball games were great fun and got us talking to other guests. Buffet and restaurant food all 5* especially liked Madre Mia with their own cocktail menu and interesting takes on local dishes.
They offered us a sales pitch in return for some vouchers which we spent on day trips, while the vouchers were much appreciated, they did go a bit hard sell on the membership with three different people trying to close the deal. We knew it wasn't for us (being a long haul flight away) so we weren't tempted although the last offer sounded reasonable. The evening entertainment program was a bit hit and miss, (possibly aimed at an older demographic). Circus show was very good, magic show was tired and tricks were obvious to anyone who was thinking about how they could be done.
Zoe
10
July 2025
Everything was great and exceeded expectations! We were expecting the hotel might be a bit tired, according to previous reviews but it was well maintained and very clean. The staff were helpful and lovely and the food was good. Location was also great.
We were happy with everything! My only comment would be the beds could be a little wider, but they were very comfortable, otherwise
Leslie
8.2
January 2025
Great location. All inclusive with excellent restaurants and buffet food. Excellent service & staff. Beach close and clean.
Pool hours too short. Terrible waste of space to have huge jacuzzi tub in the bedroom. Rooms too expensive and need upgrading ( get rid of those tubs). Took too long to get a rollaway bed (24 hrs plus) and had to make multiple requests.
Julie
8.2
April 2025
I like the smaller size of resort, food, ocean view , location and staff!
I thought rooms could be a little nicer with some simple pops of color and perhaps luxury body soap in showers.
Jessica
10
June 2025
The food was exceptional and the service was great, the attention to detail was on point.
I loved everything
Leandro
10
December 2022
Excellent hotel, the personnel is super friendly, the beach is great, and a great variety of drinks is available in the room. Value is great.
Sometimes (not always) there was an unpleasant smell in the bathroom
Bruno
9.1
April 2025
Amazing service, great food quality and flavors. Rooms are clean
Pillows, mattress quality
Kara
10
December 2024
Everything - the room the food, everything was amazing
Nothing, everything was amazing!
Teri
7.3
June 2025
Pool was dirty
Hotel seemed a bit dated. Lots of vacant spots. Needs a revamp.
Attractions
Fundadores Park (El Zócalo)
0.7mi3D Museum of Wonders
1.4miXenses Park
3.8miRio Secreto Nature Reserve
4.3miDiscover Mexico Park Cozumel
12.5miKantun Chi Ecopark
14.4miXotik-Ha EcoPark
14.7miThe Mayan Cacao Company
16miSan Gervasio Mayan Ruins
17.1miSelvatica
17.4miPlaya Palancar
17.9miEl Mirador Lookout
21.9miCenote Dos Ojos
28.8miXoximilco Cancun
29.5miCenotes Sac Actun
30miAttractions
Fundadores Park (El Zócalo)
0.7mi3D Museum of Wonders
1.4miXenses Park
3.8miRio Secreto Nature Reserve
4.3miDiscover Mexico Park Cozumel
12.5miKantun Chi Ecopark
14.4miXotik-Ha EcoPark
14.7miThe Mayan Cacao Company
16miSan Gervasio Mayan Ruins
17.1miSelvatica
17.4miPlaya Palancar
17.9miEl Mirador Lookout
21.9miCenote Dos Ojos
28.8miXoximilco Cancun
29.5miCenotes Sac Actun
30miAirports
Cozumel International Airport
11.8miCancún International Airport
31.6miCAFE DEL MAR
Cuisines
BOCCELI
Cuisines
MOMO
Cuisines
Location
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Restaurant
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Spa
Beach
Air conditioning
Hot tub
Bar
Sun deck
Tour desk
Babysitting/Child services
Parking On Site
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Kids' meals
Balcony
Free toiletries
Activities
Beach
Diving
Pool table
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
Outdoors
Balcony
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Drying rack for clothing
Iron
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Safe
Security alarm
Smoke alarms
Services
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Hot tub
Makeup services
Manicure
Massage
Open-air bath
Outdoor swimming pool
Pedicure
Public Bath
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa
This property does not accept cash.
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