The environment was amazing. The atmosphere was perfect. The staff was unbelievable. The following people deserve special recognition for their hospitality: Carlos (bartender) Abraham (bartender) Gustavo (bartender) Mario (waiter) Israel (waiter) Isaac (groundskeeper) Carlos (housekeeping) Alberto (waiter from the gazebo 4 course dinner) Samuel (bartender) Arely (masseuse) And the coffee shop barista we don’t recall the name There is honestly too many to mention we loved everyone. They all made us feel incredibly welcome and comfortable and made our memorable occasion that much more enjoyable with their presence and unmatched personalities. Our favorite meal besides the gazebo night was by far kahlo. We believe this restaurant should be a daily option! We stayed in room 2203 the view was incredible, however some small disappointments to mention: For the price we paid for our stay we thought the room was a little underwhelming. The bed was very uncomfortable we couldn’t sleep very well at all. And we believe there is something wrong with the shower. When we used it there was a horrible smell of septic. Possibly due to a missing or broken Ptrap in the drain? Overall this was by far our favorite vacation to date and plan to return in the future for sure. We welcome any promotional content and deals and or questions about our stay and look forward to return and see everyone again. We will miss everyone very much. Thank you all so much for everything. We will remember this one forever!!

The freedom! The pools! Kahlo Staff Drinks Location! The smell in the lobby!!!

This is not just another resort! It`s for openminded couples only, that accept nudity and enjoy a very erotic atmosphere. We loved our room at Eden, which was spacious, clean and comfortable. Whenever you book an "all inclusive" resort you expect food to be average at best, but this is not the case for Desire Eden Riviera Maya! Food was comparable only to fine dining gourmet restaurants and the drinks (spirits and champagne/sparkling wine) was of amazing quality. We strongly recommend the Exotic Spa experience, especially the Fantasy massage for couples (thank you Estrella and Luis!!!). Live show and party every night ! The beach was picturesque with white sand like sugar and at this time of the year (mid April) the sargassum problem wasn`t so big , so we enjoyed the beach a lot

The "sensual pool" was always so overcrowded that was unpleasant to join the pool party, not to mention that there were no sunbeds for everybody : you have to go very early (8:00-8:30am!) to be registered in the waiting list because only members have the privilege to book sunbeds. Anyway we didn`t missed it because of the excessive crowd. The red wine that was included in the "all inclusive" menu was very low quality, which was a surprise given the high quality spirits that were available

The culinary offerings at Desire RM were simply exceptional. We were spoilt for choice with a wide array of delectable dishes that catered to every palate. From mouthwatering international cuisines to sumptuous local delicacies, every bite was an explosion of flavors. The chefs at the resort truly created culinary masterpieces that satisfied our every craving. We express our heartfelt gratitude and appreciation to the entire culinary team for continuously surpassing our expectations. But what truly made our experience at DRM unforgettable was the way it made us feel

The price is a bit high

Wonderful experience! Excepcional service, all very friendly staff. We got an up grade for THE EDEN and the room is perfect. The leisure team is fantastic and we love the night parties! 10 for the restaurants and the F&B team, they are so wonderful! A special mention for Maggi - guest service. She was so kind to us! We back soon!

Nothing

Love the staff… Israel from Sahlo, Elvis from Suki, Ivan at the Beach server and Edgar was great!!! All staff went above and beyond!!

Love Desire!!!

Everything - it has ruined every other hotel for us forever more.

They kept asking if we were celebrating anything, we kept saying our honeymoon, yet nothing ever happened. Other than that, everything was amazing.

Everything

Nothing

They are working hard and are doing a great job. The property is going to be just amazing- once the transition is completed

The staff is outstanding and the property is getting better and better

Service was friendly, courteous, and exceptional. . The food was great.

Room was small, and bathroom was small and shower flooded the floor when in use.

Nice facilities, good food, nice staff and over all not much to complain about except for the high price. The location is very good, with nice, private beach.

There could be more get together oriented games during daytime activities and a bit more information overall from managers side,.