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7.5

199 reviews

Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive

Carretera Cancun-Chetumal Km 72, Riviera Maya, 77710, QR, Mexico

Choose dates to view prices

Water park

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive is a 5-star resort in Puerto Aventuras, Quintana Roo, Mexico. Nestled at Carretera Cancun-Chetumal Km 72 and just 0.8mi from the city center, this beachfront property promises a prime Riviera Maya stay. The resort offers breakfast.

A fun lineup awaits: a water park (free), a Kids' club (free), snorkeling, and an on-site restaurant. Enjoy a private beach area (free) and an outdoor swimming pool (free), plus a Kids' pool, free private parking, and Wifi (free). Other conveniences include room service, a fitness center (free), 24-hour front desk, non-smoking rooms, balcony, garden view, and elevator access.

With 199 reviews, this resort invites traveler feedback, and the price starts from $406.

Kick off mornings with breakfast included, then savor a global tasting tour right on the property. The on-site dining lineup features Restaurante #1 (International), Frida (Mexican, family-friendly and traditional), ZEN (Japanese, Sushi, Thai with a family-friendly vibe), Ipanema (Brazilian), and Caffeto (American). Each spot brings its own flair, making mealtimes as adventurous as the days ahead.

For families and solo travelers alike, there’s plenty to do: a water park and Kids’ club are free, snorkeling adventures await, and a private beach area sets the scene for sun-soaked moments. An outdoor swimming pool, a dedicated Kids’ pool, and complimentary private parking and Wifi keep days easy and enjoyable. A fitness center is available for a workout, with a 24-hour front desk ready to assist, plus non-smoking rooms, balconies with garden views, and elevator access adding convenient touches.

On the practical side, pets are welcome on request (charges may apply), and payment is accepted by cash, Visa, Mastercard, and American Express.

Closest airports

Cozumel International Airport

18.3mi

Cancún International Airport

42.7mi

Most popular amenities

Water park

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Spa tub

Beach

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Elevator

Garden

View

Free toiletries

Balcony

Bathtub

Rooms

Deluxe Platinum Sky Terrace King in Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Show 6 photos

Deluxe Room, King Bed, Terrace, View

1 King Size Bed

970 sqft

Hot tub

Bathtub

Air conditioning

+

More details

This large suite features a flat-screen TV with satellite channels, as well as an iPod docking station, a mini-fridge and a private bathroom with a shower and free toiletries. Free Wi-Fi is available throughout.

Gold Deluxe King Room in Hard Rock Hotel Riviera Maya - Hacienda All Inclusive

Show 6 photos

Deluxe Room, King Bed

1 King Size Bed

485 sqft

Hot tub

Bathtub

Air conditioning

+

More details

This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Show 5 photos

Superior Suite, 2 Bedrooms, Terrace

1 King Size Bed

2 Double Beds

5165 sqft

Spa tub

Free wifi

Minibar

Flat-screen TV

+

More details

This suite features a master bedroom with a king-size bed and a second bedroom with 2 double beds. It has a bathroom with spa bath and special toiletries for children and adults. The suite offers a private balcony and access to the terrace in the third floor with a lounge and hot tub. A children’s menu is available and a mini birthday cake can be requested. Extras include a flat-screen satellite TV, DVD player and Xbox 360.

Show 4 photos

Deluxe Room, 2 Bedrooms, King or 2 Double Beds, Terrace, View

2 Double Beds

1 King Size Bed

1925 sqft

Terrace

x4

+

x3

More details

Deluxe Grand Sky Terrace (Two Bedroom) Hacienda is 1927 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width.

Show 4 photos

Deluxe Room, Terrace

1 King Size Bed

1 Double Bed

970 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room also has a private sky terrace with a hot tub.

Show 4 photos

Suite, 2 Bedrooms, Beachfront

2 Double Beds

1 King Size Bed

5165 sqft

x8

+

x5

More details

Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Asistant Heaven is 5167 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width.

Show 4 photos

Deluxe Room, Partial Ocean View

1 Double Bed

485 sqft

Spa tub

+

More details

In addition to a partial ocean view, this room features a: - Balcony with hammock - Purified water - Rock Spa® bath amenities

Show 2 photos

Room, 2 Double Beds, Partial Ocean View

2 Double Beds

475 sqft

Balcony

Wheelchair accessible

x4

+

x3

More details

Rock Royalty Partial Ocean View Double Hacienda is 474 square feet and includes 2 double beds 131-150 width plus balcony and is Wheelchair-accessible.

Show 2 photos

Deluxe Room, 1 Bedroom, King Bed, Terrace, View

1 King Size Bed

965 sqft

Balcony

Terrace

Wifi

Room service

+

More details

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.

  • Private bath with shower

  • Balcony with hammock

  • Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub

  • LCD TV with satellite

  • Purified water

  • Rock Spa® bath amenities

  • Bathrobes & slippers

  • Direct dial telephone

  • Bluetooth-enabled wireless alarm clock radio

  • Iron/ironing board

  • 24-hour room service

  • Private BBQ service available on sky terrace at an extra cost.

  • Turndown service

Partial Ocean View. 964 sq. ft. including terrace.

Suite

2 King Size Beds

Kitchen

Free wifi

Flat-screen TV

Refrigerator

x6

More details

Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

Just when you thought it couldn’t get any better, we added the first-ever artist branded Rock Star Suite to our collection. Step inside and step up to over 9,000 square feet of awesomeness, inspired by the iconic Bret Michaels:

  • Rock Royalty Personal Assistant (7am – 11pm)
  • Ironing Service (2 items per person/per stay)
  • Upgraded full-size Rock Spa® bath products
  • Express luggage delivery
  • Complimentary Shoe Shine
  • Nightly Petit Fours
  • Aromatherapy and Pillow Menu
  • Spa Tub Preparation (with 24-hours notice)
  • Personal Assistance with reservations (on and off property)
  • Priority Reservation to picks® and mix® program
  • Complimentary 25-minute couples massage at the Rock Spa®
  • VIP Exclusive Check-in and check-out
  • Late checkout available (until 3pm – available upon request and availability)
  • Complimentary beach bag (1 per room/per stay)
  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
  • Priority booking for bali beds ($)
  • Balcony with hammock
  • Purified water
  • Plush Bathrobes & slippers
  • Loofah Sponge
  • Sleeping mask
  • Digital safe (laptop size)
  • Individually controlled A/C
  • Direct dial telephone
  • Bluetooth-enabled wireless alarm clock radio
  • Hair blow dryer
  • Iron/ironing board
  • Free wireless internet
  • 24-hour room service – select a la carte menu
  • Turndown service
LIVING ROOM/KITCHEN
  • Espresso Machine
  • Microwave
  • Wine Fridge
  • Photo booth
  • Dining table that flips to play card games
  • Camaro-converted billiard table
  • Bandana-influenced ceiling décor to showcase the famed rocker’s individuality
  • Lava lamp themed dance stage
  • Surround sound entertainment system, and 80" flat screen TV
PRIVATE GAME/THEATER ROOM
  • Plush Bean Bags and lazy boy seating
  • Blu-Ray player
  • Xbox 360 with Kinect
  • Projector and screen
  • Surround Sound System
FITNESS CENTER
  • Treadmill
  • Cycling Machine
  • Dumbbells
MASTER BED ROOM
  • Mini concert themed entrance complete with PICKS guitar kit
  • Custom built-in desk chair made from Harley Davidson parts
  • Hydro Spa bathtub in room
  • 5 person shower with one way mirror and Bluetooth water proof speaker
  • Guitar amp mini fridge
  • Vanity built into master bathroom
  • Walk in closet
UPSTAIRS TERRACE
  • Ready to take the party upstairs? We have you all set to rock with your friends day or night with the layout of this terrace: Ready to take the party upstairs? We have you all set to rock with your friends day or night with the layout of this terrace:Amazing view of Caribbean ocean
  • Additional half bath
  • Custom Dining area
  • HD TV
  • Hot tub
  • Fire pit
  • DJ booth (equipment available upon request) and bar area
  • And plenty of places to lounge in the Mexican sun
ADDITIONAL AMENITIES
  • Hang over kit
  • iPad control system for A/V (must be returned upon check out)
  • Your own LED remote control to set your own vibe and mood

Room, King or 2 Double Beds, Partial Ocean View

1 King Size Bed

2 Double Beds

Free wifi

Flat-screen TV

Tea/Coffee maker

x4

+

More details

You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.

  • Rock Royalty Personal Assistant (7am – 11pm)

  • Ironing Service (2 items per person/per stay)

  • Upgraded full-size Rock Spa® bath products

  • Express luggage delivery

  • Complimentary Shoe Shine

  • Nightly Petit Fours

  • Aromatherapy and Pillow Menu

  • Spa Tub Preparation (with 24-hours notice)

  • Personal Assistance with reservations (on and off property)

  • Priority Reservations to picks® and mix® program

  • Complimentary 25-minute couple’s massage at the Rock Spa®

  • VIP Check-in and check-out

  • Late checkout available (until 3pm – available upon request)

  • Complimentary beach bag (1 per room/per stay)

  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)

  • Priority booking for bali beds ($)

  • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)

  • Priority booking for bali beds ($)

  • Hydro spa tub

  • Private bath with shower

  • Balcony with hammock in most rooms

  • LCD TV with satellite

  • Purified water

  • Plush Bathrobes & slippers

  • Sleeping mask

  • Loofah Sponge

  • Digital safe (laptop size)

  • Individually controlled A/C

  • Espresso machine

  • Direct dial telephone

  • Bluetooth-enabled wireless alarm clock radio

  • Hair blow dryer

  • Iron/ironing board

  • Free wireless internet

  • 24-hour room service – select a la carte menu

  • Turndown service

Show 6 photos

Superior Suite

2585 sqft

Spa tub

Kitchenette

Balcony

Free wifi

+

More details

This double room features a balcony and a bathrobe. Only adults. Reservations with children on this room will not be guaranteed.

Guest reviews

7.5

199 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Points of Interest Around Hard Rock Hotel Riviera Maya - All Inclusive

Attractions

Kantun Chi Ecopark

2.6mi

Xotik-Ha EcoPark

2.8mi

Fundadores Park (El Zócalo)

12.5mi

3D Museum of Wonders

13.3mi

The Mayan Cacao Company

14.9mi

Playa Palancar

15.7mi

Discover Mexico Park Cozumel

15.8mi

Cenote Dos Ojos

16.9mi

Cenotes Sac Actun

18.1mi

Casa Cenote

20.1mi

El Mirador Lookout

23mi

Tankah Park

23.7mi

San Gervasio Mayan Ruins

23.9mi

Selvatica

27mi

Punta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)

28.7mi

Restaurants

Restaurante #1

Cuisines

  • International

Frida

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Traditional

ZEN

Cuisines

  • Japanese
  • Sushi
  • Thai

Ambiances

  • Family Friendly

Ipanema

Cuisines

  • Brazilian

Ambiances

  • Family Friendly

Caffeto

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • With view

Availability

  • All season

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Hard Rock Hotel Riviera Maya - All Inclusive

Water park

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Spa tub

Beach

Air conditioning

Hot tub

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Garden view

Elevator

Garden

View

Free toiletries

Balcony

Bathtub

Stay rules - Hard Rock Hotel Riviera Maya - All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

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