375 avaliações
A partir de
$228Carr Chetumal Puerto Juarez Km 266.4, Riviera Maya, 77750, QR, México
375 avaliações
1/43
Pacotes de Spa/Bem-estar
Clube infantil
Mergulho com snorkel
Restaurante
Beira-mar
Área de praia privativa
Piscina infantil
Estacionamento Privado Gratuito
Barceló Maya Tropical - All Inclusive is a 5-star resort set along the Riviera Maya in Quintana Roo, Mexico. Address: Carr Chetumal Puerto Juarez Km 266.4. Located about 1,6mi from the city center, this property has 375 reviews. Price starts from $228.
On-site highlights include a water park (extra charges), spa/wellness packages, and a free Kids' club with snorkeling available (free). The resort sits beachfront with a private beach area (free), a restaurant, and a bar, plus private parking (free) and free wifi. The fitness center is free, and options like sauna (free), tennis court (free), and live music (free) keep evenings lively. Family-friendly touches include a kids' pool and kids' meals (free), with balconies and garden view options to unwind after a day in the sun.
Practical details round out the stay: 24-hour front desk, elevator access (including upper floors), non-smoking rooms, free toiletries, and a terrace. Several services carry extra charges, including outdoor swimming pool, shuttle service, meeting/banquet facilities, water sports on site, spa and massage, airport shuttle, and babysitting. The setting combines direct beach access with proximity to the Riviera Maya’s attractions, making it a breezy base for sun, sand, and exploring the region.
Food lovers will find a true on-site culinary tour with nine dining venues spanning Italian, Japanese, seafood, Mexican, and Spanish flavors. Capri and Kyoto serve Italian favorites, Santa Fé is a steakhouse, Mare Nostrum brings seafood flair, Tokyo offers Japanese dishes, La Trattoria and La Fuente cover Italian and Spanish tastes, Mexico Lindo serves Mexican fare, and the International Buffet Tropical rounds out the lineup with global fare.
Sun-and-sand days are the highlight by the shore: four outdoor pools are adults-only with shallow ends for easy dips, plus a dedicated kids-only pool for little splash seekers, all set beside a private beachfront area that offers direct beach access.
Practical comforts include a 24-hour front desk, elevator access, non-smoking rooms, free toiletries, and a terrace, with free wifi and private parking available. Some services carry extra charges, including the outdoor swimming pool, shuttle service, meeting/banquet facilities, water sports on site, spa and massage, airport shuttle, and babysitting.
Aeroportos mais próximos
Cozumel International Airport
20,4miCancún International Airport
44,6miPacotes de Spa/Bem-estar
Clube infantil
Mergulho com snorkel
Restaurante
Beira-mar
Área de praia privativa
Piscina infantil
Estacionamento Privado Gratuito
Wifi grátis
Serviço de quarto
Centro de fitness
Sala de vapor
Praia
Sauna
Ar-condicionado
Quadra de tênis
Buffet infantil
Bar
Solário
Balcão de turismo
Estacionamento no Local
Mini golfe
Terraço
Personal trainer
Recepção 24 horas
Quartos para não fumantes
Música ao vivo/Performance
Cadeiras/espreguiçadeiras de praia
Vista para o jardim
Elevador
Parquinho
Refeições infantis
Jardim
Andares superiores acessíveis por elevador
Amenidades de banho grátis
Varanda
Mostrar 5 fotos
Suíte Júnior, De frente para o oceano, Acesso ao Lounge Premium
2 Camas de Casal
570 pés²
Banheiro Privativo
Varanda
Minibar
Máquina de café
+
Mais detalhes
This suite features one king or 2 double beds, a living room with a sofa bed and a private balcony or terrace with views of the ocean. This Club Premium room includes exclusive check-in and check-out areas, early check-in and late check-out, private concierge services, free internet access, 24-hour personalized service, and access to the Club Premium Lounge. Guests in Club Premium rooms can also enjoy unlimited reservations at all à la carte restaurants.
Mostrar 4 fotos
Superior, King/Queen
1 Cama King Size
1 Cama Queen Size
410 pés²
x4
+
x3
Mais detalhes
Superior is 409 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width.
Mostrar 4 fotos
Superior, Duplo/King
1 Cama King Size
590 pés²
TV de tela plana
x4
+
x3
Mais detalhes
Double Superior is 592 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus cable tv.
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Superior, 2 Double/King
2 Camas de Casal
1 Cama King Size
1 Sofá-Cama
410 pés²
Varanda
Minibar
TV de tela plana
Refrigerador
+
Mais detalhes
This room features one king or 2 double beds and one sofa bed. The room also offers a private terrace or balcony.
Mostrar 4 fotos
Superior Double Room
1 Cama King Size
Varanda
x4
+
x3
Mais detalhes
Superior
Mostrar 4 fotos
Superior, 1 Cama, Uso Individual
410 pés²
Varanda
Minibar
TV de tela plana
Máquina de Chá/Café
+
Mais detalhes
A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Mostrar 5 fotos
Suíte Júnior
1 Cama Queen Size
570 pés²
Banheiro Privativo
Varanda
Minibar
Máquina de café
x5
+
x3
Mais detalhes
Mostrar 4 fotos
Superior, 2 Camas de Casal
2 Camas de Casal
1 Cama Queen Size
410 pés²
Vista para o jardim
Banheiro Privativo
Varanda
Minibar
x4
+
x3
Mais detalhes
Mostrar 4 fotos
Superior, Solteiro
1 Cama Queen Size
410 pés²
Banheiro Privativo
Varanda
Minibar
Máquina de café
+
Mais detalhes
Mostrar 4 fotos
Superior, Duplo, Uso Individual
1 Cama Queen Size
410 pés²
Banheiro Privativo
Varanda
Minibar
Máquina de café
+
Mais detalhes
Mostrar 3 fotos
Superior, 2 Camas de Casal, Uso Individual
2 Camas de Casal
1 Sofá-Cama
Varanda
Mais detalhes
Mostrar 3 fotos
Superior, King/Double
1 Cama King Size
1 Cama de Casal
Mais detalhes
8.6
375 avaliaçõesCategorias de avaliações
Limpeza
Conforto
Localização
Instalações
Equipe
Custo-benefício
Qualidade do WiFi
Avaliações em destaque:
Pethick
8.2
julho de 2024
The beach was beautiful, facilities were very clean, food was amazing. We also loved how close the beach and pool were to eachother. The staff was phenomenal.
The facilities were a bit worn and needed some Minor upgrading/maintenance. We wished there was a snack bar near the pool/beach. We also didn't like how they overcharged for necessities. My daughter had an ear infection and needed children's Tylenol. $23 for a bottle! It was a crime. Sunscreen was $50 usd. Thankfully we didn't need to buy any but that made us very angry and left a distaste
Charlotte
8.2
junho de 2025
It was nicer than we thought, after hearing about some of the properties at Barcelo being dated. We ended up at the Caribe, and it was fine.
The food was not that great at times. Some food ws under the heating lamp or selection at the Ala carte menu just was not up to the level of Vegas or Honolulu (or even European) resorts/hotels. Made me want to go into “town” to go to a restaurant. And coffee was light/not much flavor, even from the espresso machine. Would have liked to see a coffee bar or cafe option during the day.
Rogerio
9.1
abril de 2025
The swimming pools were amazing! So much space and we could use the swimming pools of the neighbor properties. The food was satisfying and we had a good variety. I only wish we had a grain/nuts option to add more nutritional value in my meals. The best beach for me is in front of the Tropical property, even though some rocks were there, there was a clearing where the most pristine and beautiful turquoise water was appealing to me. We took some photos and it shows the real Mexican Caribbean colors. The night shows were fun to watch just one added activity that made our stay memorable. The dancers were just amazing! The singers were so fantástic, they truly gave it all and deserved every ovation night after night. The themed restaurant were ok to be honest, the staff were super welcoming, with the exception of the Italian restaurant, the waiter always walked away whenever I had a question, he was just rude. Maybe he should have a talk, and I'm talking about the Italian restaurant next to the Japanese restaurant which we decided not to go and just enjoy the dinner buffet instead. No regrets there since they had 3-4 of fishes and grilled meats. The pork chops were amazing! So .. I guess it was way better than the Japanese option. We loved the iguanas around the property and all the green areas. If you wake up early enough you can hear them singing. There's a bus that runs every 15 minutes from property to property, it was a fun ride since it reminds me of the 2 floor buses from London. I took my mother for her 81 birthday and she was super happy to be there. Everyone was so welcoming and polite, we also talked to the employees since we also speak Spanish and they were happy to explain just about anything we asked. Truly grateful for the hospitality.
The beds showed signs of aging. It's about time to change them. There were 3 of us and one had to sleep on the sofa bed. We had a better mattress replaced after we talked to the front desk agents.
Tatiana
8.2
maio de 2023
Pools, beach, stuff during meal time and bars, food, very beautiful nature.
Stuff in the front desk -during the payment the lady told us our cards were invalid, husband started ringing to the bank, but the bank told us cards did work, so after 30 (!) minutes the front desk charged from the same card correctly..not a really wonderful experience to wait with two small kids. Beds are just awful, as soft as my grandma's sofa..and the conditioner needs to be cleaned. High humidity in the room. My son came 5 minutes later from the beginning of the activity in the kids club, several girls were already drawing, he also asked to join, but the lady told him it was too late, all the rules about this activity have already been announced... seriously?..
Elias
10
agosto de 2024
I loved the place!! A lot things to do,(the gym is big, a lot of pools, a mall, dolphins, a big game place) the night shows at the theaters were a high level shows, the beach is gorgeous. We had got the premium level which I personally consider is not worth to pay extra because I didn’t find any difference unless you are gonna drink a lot.
I hated the humidity in the rooms, I spent the most uncomfortable nights trying to sleep on a wet bed plus the clothes took a weird humid smell.
Christian
9.1
janeiro de 2023
the facilities are amazing there is always something to do
well the service in the beach is Poor if you want to have a drink you have to walk a long distance for it, no waiters service in that area
Marqueta
10
agosto de 2024
Breakfast buffet was always a hit it was standard American food with other international options, made to order omelets, fresh squeezed juice and the timing was just right open early enough to grab and go and then start our day at the beach. If you want to dinner at any of the restaurants be sure to set your reservations when you first check in because they fill up pretty quick especially if you have a large group. We had dinner at the Italian and Seafood restudy during our stay and food was good. I felt like 5 days wasn't enough time to explore the whole compound it was so big with so much to do, very family friendly there is a bus that picks ups and drops off at each Barcelo Hotel and it was a double decker which ran about every 10-15 mins until 1 or 2AM daily. lots of activities for teens, there is a teen club, a 24hr sports bar with food (buffet), bowling, a haunted house, go karts, a "mall", water park, can swim with dolphins, some activities aren't included but the fee's weren't bad we did go carts. I was pleasantly pleased with everything during our 5 day 4 night stay.
walls are thin and you can hear people in the rooms next door, We were in a Suite and could hear everything below us and next door.
Samantha
9.1
outubro de 2024
The resort was absolutely stunning, lots for the kids to do. Lots of options for kid friendly meals. Everyone was super nice.
There honestly wasn't much I can complain about besides the fact that our reservation said we got a balcony and two beds but our family suite did not have a balcony nor did it have two beds. We had 1 big bed and them 3 couches that folded into beds in the other room. Kids still slept fine in them though.
Mary
9.1
dezembro de 2024
Lots to do. Property was beautiful and clean. Staff were friendly and very responsive to any need. The bus to travel between facilities was very helpful.
Lots of walking to buffet and restaurants for me but rest of family okay with walking. The food was just typical for all inclusive resort nothing outstanding. Premium level at Tropical did not allow us drinks at Playa adult only facility.
Antonio
9.1
junho de 2024
The facilities, beach, and people were excellent. We had a problem with a super noisy neighbour, and they solved it quickly and professionally. The rooms were clean and service-friendly. excellent hotel.
The food was good quality but not at the level expected, and the buffet was too busy, without enough service and with a slow turnover of tables. The meseros were great but overwhelmed. The juices were not great, and food could have been more exciting and diverse.
Atrações
Kantun Chi Ecopark
0,4miXotik-Ha EcoPark
0,6miFundadores Park (El Zócalo)
14,7miCenote Dos Ojos
14,9mi3D Museum of Wonders
15,5miCenotes Sac Actun
16miThe Mayan Cacao Company
16,2miPlaya Palancar
16,8miDiscover Mexico Park Cozumel
17,7miCasa Cenote
18,2miTankah Park
21,7miEl Mirador Lookout
24,4miSan Gervasio Mayan Ruins
25,9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
27,2miSelvatica
28,6miAtrações
Kantun Chi Ecopark
0,4miXotik-Ha EcoPark
0,6miFundadores Park (El Zócalo)
14,7miCenote Dos Ojos
14,9mi3D Museum of Wonders
15,5miCenotes Sac Actun
16miThe Mayan Cacao Company
16,2miPlaya Palancar
16,8miDiscover Mexico Park Cozumel
17,7miCasa Cenote
18,2miTankah Park
21,7miEl Mirador Lookout
24,4miSan Gervasio Mayan Ruins
25,9miPunta Laguna Nature Reserve (Otoch Ma'ax Yetel Kooh)
27,2miSelvatica
28,6miAeroportos
Cozumel International Airport
20,4miCancún International Airport
44,6miCapri
Culinárias
Santa Fé
Culinárias
International Buffet Restaurant Tropical
Culinárias
Kyoto
Culinárias
Mare Nostrum
Culinárias
Tokyo
Culinárias
La Trattoria
Culinárias
Mexico Lindo
Culinárias
La Fuente
Culinárias
Localização
Características
Restrições de idade
Disponibilidade
Localização
Características
Restrições de idade
Disponibilidade
Pacotes de Spa/Bem-estar
Clube infantil
Mergulho com snorkel
Restaurante
Beira-mar
Área de praia privativa
Piscina infantil
Estacionamento Privado Gratuito
Wifi grátis
Serviço de quarto
Centro de fitness
Sala de vapor
Praia
Sauna
Ar-condicionado
Quadra de tênis
Buffet infantil
Bar
Solário
Balcão de turismo
Estacionamento no Local
Mini golfe
Terraço
Personal trainer
Recepção 24 horas
Quartos para não fumantes
Música ao vivo/Performance
Cadeiras/espreguiçadeiras de praia
Vista para o jardim
Elevador
Parquinho
Refeições infantis
Jardim
Andares superiores acessíveis por elevador
Amenidades de banho grátis
Varanda
Acessibilidade
Andares superiores acessíveis por elevador
Unidade inteira acessível para cadeira de rodas
Ao Ar Livre
Área de praia privativa
Beira-mar
Jardim
Mobiliário de exterior
Solário
Terraço
Varanda
Área de Estar
Área de estar
Escrivaninha
Sofá
Áreas Comuns
Sala de estar/TV compartilhada
Atividades
Aeróbica
Aula de culinária
Bingo
Boliche
Canoagem
Dardos
Equipamento de Tênis
Eventos esportivos ao vivo (transmissão)
Instalações de esportes aquáticos no local
Jantares temáticos
Karaoke
Mergulho com snorkel
Mesa de bilhar
Mini golfe
Música ao vivo/Performance
Parque aquático
Pingue-pongue
Praia
Quadra de tênis
Tour ou aula sobre a cultura local
Windsurf
Banheiro
Amenidades de banho grátis
Banheira ou chuveiro
Banheiro
Banheiro Privativo
Chinelos
Chuveiro
Papel higiênico
Secador de cabelo
Toalhas
Comida & Bebida
Almoços embalados
Bar
Buffet infantil
Café da manhã no quarto
Frutas
Máquina de venda (lanches)
Máquina de venda automática (bebidas)
Minibar
Refeições infantis
Refeições para dietas especiais (sob pedido)
Restaurante
Snack bar
Vinho/Champanhe
Comodidades do Quarto
Cabideiro
Ferro de Passar
Tomada perto da cama
Varal para roupas
Ventilador
Cozinha
Máquina de café
Distanciamento físico
Pagamento sem dinheiro disponível
Entretenimento e Serviços Familiares
Área de brincar interna
Babysitting/Serviços para crianças
Clube infantil
Entretenimento noturno
Equipamento de brincar ao ar livre para crianças
Equipe de entretenimento
Jogos de tabuleiro/Quebra-cabeças
Parquinho
Estacionamento
Estacionamento no Local
Estacionamento Privado Gratuito
Geral
Ar-condicionado
Área designada para fumantes
Capela/Santuário
Cofre para laptop
Elevador
Instalações para hóspedes com deficiência
Loja de conveniência no local
Mosquiteiro
Piso de Azulejo/Mármore
Propriedade livre de fumo
Quartos familiares
Quartos interligados disponíveis
Quartos para não fumantes
Salão de Beleza/Cabeleireiro
Serviço de quarto
Instalações para Negócios
Centro de negócios
Fax/Fotocópias
Instalações para Reuniões/Banquetes
Internet
Wifi grátis
Mídia & Tecnologia
Base para iPod
Canais a cabo
Canais via satélite
Rádio
Telefone
TV
TV de tela plana
Quarto
Despertador
Guarda-roupa ou armário
Roupas de cama
Segurança
Acesso por cartão
Alarmes de fumaça
CCTV nas áreas comuns
Cofre
Extintores de incêndio
Segurança 24 horas
Segurança alimentar e de bebidas
Comida entregue coberta com segurança
Serviços
Serviço de despertar
Serviço de despertar/Despertador
Serviços de Limpeza
Lavanderia
Limpeza diária
Serviços de Recepção
Balcão de turismo
Caixa eletrônico no local
Câmbio
Check-in/out expresso
Check-in/out privativo
Concierge
Guarda de bagagem
Recepção 24 horas
Spa
Área de relaxamento/Spa
Aulas de ginástica
Aulas de Yoga
Banho ao ar livre
Cadeira de massagem
Cadeiras/espreguiçadeiras de praia
Centro de fitness
Fitness
Instalações do Spa
Massagem
Pacotes de Spa/Bem-estar
Personal trainer
Piscina externa
Piscina infantil
Sala de vapor
Sauna
Serviços de beleza
Spa
Tratamentos corporais
Tratamentos faciais
Vestiários
Transporte
Aluguel de carros
Serviço de traslado
Transporte do aeroporto
Traslado para o aeroporto
Traslado para o aeroporto
Vista
Vista para o jardim
A partir das 15:00
Até às 19:00
Os hóspedes devem apresentar um documento de identificação com foto e cartão de crédito no check-in
A partir das 08:00
Até às 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Políticas para crianças
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de berço e cama extra
0 - 2 anos
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Dinheiro
Mastercard,
American Express,
Visa,
Cash only
Esta propriedade aceita dinheiro.
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