Location, location! And the size of the room! The comfort to have a small kitchen in it!

The evening lady at the front desk was not nice and seem more worry about her phone than to bother and press the bottom to open the door to us, when we were coming back on hot day outside and try to open the door but was sweating a lot she seem upset about it, and said don’t forget that you have the key to open yourselves it! I might be busy so try to be used to it, but her tone of voice seem upset about it! She wasn’t nice and not friendly an all!

The place is located right off of Quinta, but still very quiet. I’m a light sleeper but slept great here. Both the night staff and day time staff are beyond friendly and helpful, they all also speak really good English. The room is amazingly spacious and so is the bathroom. It is very thoughtfully equipped with plenty of power outlets, a huge smart TV, WiFi working great, and there are even lights in the closet. Mentioning this to show that they pay attention to the details here. The balcony is big enough to sit outside in the evening and enjoy the sunset (if your room is out to the front). The rooftop pool area is nice for a day away from the trouble at the beach. Our room was on the third floor, there was an elevator that worked well and was fast. There is a 7eleven right across the street (24/7) and in the evenings you get the best Marquesitas (rolled crepe-like sweet dish) at the local food stall opposite the hotel. It was overall the best place we stayed in during our trip.

The location was unmatched for this unit, close to everything on 5th ave and walkable to all restaurants and shops around. The room was very clean and they provided extra clean linens and towels when requested. This was a +

The room I had was on the ground floor, there was outside noise that could be heard occasionally from trucks doing work behind the room; you could hear everything and anyone coming in and out of the building as it is close to the stairway and elevator. The room also lucked on natural light. Ear plugs helped with this, but the Wifi was spotty and dropped occasionally. Good place though

Clean, spacious room with a Big TV. Elevator to get to the rooftop mini-pool area. Staff are OK-friendly. Not super outgoingly positive but far from rude or uninterested either. Great location. Big Soriana shop about 10 minute walk away, 5 minutes from the beach. 1 minute walk to the main walking street. No outside noise. Never had any issues with the hot water, air-conditioning, wifi or electricity. Daily house cleaning. Kitchenette has microwave, stove, small fridge and a few utensils.

Bed a bit hard. Spa Bath could have done with a bit of a spruce up. Deluxe Double Room is on the first floor so no view, and because of the walls there isn't a great deal of natural light.

Great location, very clean rooms with everything needed. Everything is fresh and renovated. We had a very comfortable stay all 6 days. Staff is friendly and helpful.

The accommodation was of an excellent quality for such a great location and fair price. The staff was friendly and always ready to help. The housekeeping services were excellent, the towel creations became a highlight of our trip.

I am thoroughly pleased with my experience at Suites Corazon to that point that I can think of no negatives, only nitpicks. We were provided with bottled water when we first checked it, it would've been nice if we were provided with more water afterwards.

The room was bog enough and clean. Everything was there as needed. Small kitchen where you can prepare something quick . I got early check in which was amazing as I didn’t sleep all night in the plane and I rested after I came into this suite. The reception woman was kind of she helped as with information and places . The one small thing which we didn’t like the window was to construction so I can say we didn’t use balcony so much just for drying clothes

Perfect location for us. Friendly and welcoming staff. It's at the end of the block from very active and very noisy 5th Avenue, so it's away from all the chaos nearby. The room is very comfortable. A couple of different pillows to choose from. the bed is very comfortable. The A/C is pretty quiet. No breakfast here, but there are plenty of places very close by.

The bathroom light was automatic, turning on every time you enter, then turning off on it's own once you left. That was really annoying for us.

The perfect location. Close to the ferry, the bus terminal, the beach, the main attraction, and supermarkets. Amazing and friendly stuff, any problem you have will be fixed instantly. Spacious apartments, affordable for the location and they clean apartments daily. I booked a stay here 3 or 4 times, and this will always be my go-to place in Playa del Carmen.

It's the perfect place to stay in Playa del Carmen. I may have stayed in 5 different apartments in 2 vacations here. I switched apartments once because the AC stopped working. They changed my apartment instantly.

I liked staff, very friendly. There was well equipped room, comfortable bed, no noise from the street

no towel for the sea