364 reviews
From
$300Calle 12 Entre 5ta Ave 10 S/N Centro, Playa Del Carmen, 77710, QR, Mexico
364 reviews
1/5

Pet Friendly
Restaurant
Outdoor swimming pool
Beachfront
Free wifi
Room service
Fitness center
Swimming Pool
Hyatt Centric Playa del Carmen - Downtown House & Beach House is a 4-star hotel in Playa del Carmen, Quintana Roo, Mexico. Located 0.6mi from the city center at Calle 12 Entre 5ta Ave 10 S/N Centro, this beachfront property offers a stylish base for exploring downtown and the coast. The property has 364 reviews, reflecting guest feedback across stays.
Features include Beachfront, Beach, Beach umbrellas (free), Beach chairs/Loungers (free), Outdoor swimming pool (free), Wifi (free), Restaurant, Bar, Terrace, Sun deck, 24-hour front desk, Fitness center (free), Room service, Air conditioning, Free toiletries, Bathtub, View, Landmark view, Balcony, Elevator, Wheelchair accessible, Non-smoking rooms, Streaming service (like Netflix), and Pet Friendly (free). Some services carry extra charges: Parking (extra charges), Snorkeling (extra charges), Shuttle service (extra charges), Airport shuttle (extra charges), Meeting/Banquet facilities (extra charges), Live music/Performance (extra charges), Babysitting/Child services (extra charges), Kids' meals (extra charges).
Pet Friendly (free) makes it easy to bring along furry companions, while the direct beach access, on-site pool, and free WiFi keep days relaxed and connected along the beachfront setting.
Set along a pristine beachfront in Playa del Carmen, this four‑star retreat offers a sun‑soaked escape with direct beach access and a stylish base for exploring downtown and the coast. It’s easy to soak up the sun on free beach umbrellas and chairs, take a dip in the outdoor pool, and stay connected with free WiFi, all while enjoying the terrace and sun deck views. Pets are welcome at no extra charge, making it simple to bring furry companions along for the ride.
Two pools provide options for every mood: a rooftop infinity pool with a view for all ages, and a separate adults‑only pool with a shallow end for quieter moments. Dining is varied and convenient, with UMI Urban Kitchen on the Hyatt Centric Downtown House Rooftop offering a Modern, Romantic ambiance and a menu spanning American, Caribbean, Mexican, pizza, seafood, TexMex, local, international, and grill BBQ; C‑Grill at the Hyatt Centric Beach House delivering Family‑Friendly to Romantic vibes with a similar mix; and Alessia Day Club serving poolside bites. On‑site bars, a terrace, and a sun deck round out the waterfront dining experience.
For practical comfort, a 24‑hour front desk, room service, air conditioning, free toiletries, balconies, elevators, and streaming service options help guests settle in with ease. Payment is accepted in cash or major cards including Visa, American Express, and Mastercard. Parking and certain activities carry extra charges, allowing travelers to tailor the stay. With its beachfront setting and convenient access to both downtown and the coast, this destination offers a lively, romantic, and family‑friendly escape for sun seekers and sea lovers.
Closest airports
Cozumel International Airport
11.9miCancún International Airport
30.9miPet Friendly
Restaurant
Outdoor swimming pool
Beachfront
Free wifi
Room service
Fitness center
Swimming Pool
Shuttle service
Air conditioning
Bar
Tour desk
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Beach umbrellas
Elevator
Show 4 photos
King Room, Balcony
1 King Size Bed
Private Bathroom
Balcony
Free wifi
Minibar
x250
+
x120
More details
This triple room features a rooftop pool. The spacious triple room features air conditioning, a mini-bar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Show 4 photos
Queen Room
1 Queen Size Bed
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Guests will have a special experience as the triple room offers a rooftop pool. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Show 4 photos
Room, 2 Queen Beds, Balcony
2 Queen Size Beds
Private Bathroom
Balcony
Free wifi
Minibar
x250
+
x120
More details
This quadruple room's standout feature is the rooftop pool. The spacious quadruple room offers air conditioning, a mini-bar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Show 4 photos
Room, 2 Queen Beds
2 Queen Size Beds
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
The rooftop pool is a top feature of this quadruple room. The spacious quadruple room offers air conditioning, a mini-bar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Show 4 photos
Room, 2 Queen Beds, Partial Ocean View
2 Queen Size Beds
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Guests will have a special experience as this quadruple room features a rooftop pool. The spacious quadruple room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Show 4 photos
King Room
1 King Size Bed
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Guests will have a special experience as the triple room features a rooftop pool. The spacious triple room provides air conditioning, a mini-bar, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Show 2 photos
King Room, Partial Beachfront
1 King Size Bed
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
This triple room features a rooftop pool. The spacious triple room provides air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Show 2 photos
King Room, Partial Ocean View
1 King Size Bed
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
The rooftop pool is the standout feature of this triple room. The spacious triple room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
King Room, Pool View, Mobility Accessible, Roll-In Shower
1 King Size Bed
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
This triple room's standout feature is the rooftop pool. The spacious triple room offers air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
King Room, Balcony, Mobility Accessible, Roll-In Shower
1 King Size Bed
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details
The rooftop pool is a top feature of this triple room. The spacious triple room features air conditioning, a mini-bar, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
King Room, Pool View
1 King Size Bed
Private Bathroom
Free wifi
Minibar
Flat-screen TV
x250
+
x120
More details
Guests will have a special experience as this triple room features a rooftop pool. The spacious triple room offers air conditioning, a mini-bar, a balcony with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
King Room, Mobility Accessible, Roll-In Shower
1 King Size Bed
Private Bathroom
Minibar
Flat-screen TV
Air conditioning
+
More details
This double room features a rooftop pool. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.
7.9
364 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Fundadores Park (El Zócalo)
0.2mi3D Museum of Wonders
0.8miXenses Park
4.4miRio Secreto Nature Reserve
5miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
15.1miXotik-Ha EcoPark
15.3miThe Mayan Cacao Company
16.5miSelvatica
16.9miSan Gervasio Mayan Ruins
17miPlaya Palancar
18.4miEl Mirador Lookout
22.2miXoximilco Cancun
28.9miCenote Dos Ojos
29.5miCenotes Sac Actun
30.7miAttractions
Fundadores Park (El Zócalo)
0.2mi3D Museum of Wonders
0.8miXenses Park
4.4miRio Secreto Nature Reserve
5miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
15.1miXotik-Ha EcoPark
15.3miThe Mayan Cacao Company
16.5miSelvatica
16.9miSan Gervasio Mayan Ruins
17miPlaya Palancar
18.4miEl Mirador Lookout
22.2miXoximilco Cancun
28.9miCenote Dos Ojos
29.5miCenotes Sac Actun
30.7miAirports
Cozumel International Airport
11.9miCancún International Airport
30.9miLocation
Age restrictions
Location
Age restrictions
Pet Friendly
Restaurant
Outdoor swimming pool
Beachfront
Free wifi
Room service
Fitness center
Swimming Pool
Shuttle service
Air conditioning
Bar
Tour desk
Sun deck
Terrace
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Beach chairs/Loungers
Beach umbrellas
Elevator
Accessibility
Visual aids (Braille)
Wheelchair accessible
Activities
Fishing
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Outdoors
Beachfront
Outdoor furniture
Sun deck
Terrace
Parking
Parking
Safety & security
Safe
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Outdoor swimming pool
Swimming Pool
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 12:00
Pets are allowed. No extra charges.
Free internet, connection type: wifi, coverage: entire property.
Minimum check-in age is 18. Minimum guest age is 0.
Parking is available, public, nearby, reservation: not needed.
Child policies
Children of all ages are welcome.
Crib and extra bed policies
0 - 2 years
Cot for ages 0-2 is free per night.
Cash
American Express,
Visa,
Mastercard
This property accepts cash.

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