We booked a junior suite for three nights at the end of our two-week travels in Yucatan. It was by far the most wonderful location of the entire holiday. The room was large, the bed very comfortable and the bathroom luxurious, including a free-standing bathtub. There were luxury products included and the room was made up spotless clean and decorated with beautiful flower petals from the garden every day. We absolutely loved it! Breakfast at the restaurant was delicious at the hacienda, too. There was a variety to choose from, for example, typical Mexican dishes and also European food. The meals were always lovingly prepared and arranged with fresh flowers from the hacienda garden. As a vegetarian, the staff was always keen to make me feel happy food-wise too. The staff was extraordinary; very friendly, kind, and super helpful. We were greeted with a cool and delicious homemade welcome drink and felt very much at home during our entire stay. There are many beautiful plants and wildlife in the huge hacienda garden, it was so beautiful there, that we almost didn't want to leave during the day to explore Merida. Another bonus is the peacocks that live in the hacienda garden, they are super tame and beautiful to watch. One thing to note is that the hacienda is quite far from the city centre, you wouldn't be able to walk to the sightseeing spots that Mérida has to offer, so it's best to come by car. We enjoyed being a bit further out from the hustle and bustle of the city and being surrounded by nature, so we rented a scooter for our time in Mérida. It was easy to drive to and from the city centre (approx. 30 mins by taxi, 40 mins by scooter). Taxis are reasonable too, so that shouldn't be a problem. We would always choose the hacienda again for a perfect stay in beautiful Yucatan. Thank you for a perfect end to our holiday, we will be back!

The only thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have been a little quieter. I am sure that if we would have asked, this wish would have been fulfilled.

The Hacienda is wonderful! we had it all by ourselves and we were supper happy with the room and the facilities. We had dinner and breakfast and everything was delicious. The staff was super attend to every need we had. Overall it was a perfect stay.

Only minor detail was there was a lack of a wine card, we were offered some house wine but they were stale and old. But they made it up with a cold beer and mixing up some great Carajillos out of the card. Maybe next time we can enjoy paring the amazing dinned with a great wine :)

The grounds were beautiful, with gardens and historical buildings. Lovely pool surrounded by palms and nature.The staff was absolutely wonderful, kind and friendly. We ate at the restaurant for dinner and breakfast the following day and the food and service was excellent. The room was lovely with bathrobes, nespresso machine and even complimentary chocolate covered strawberries! The hacienda is about 30 minutes from center so you need to bear that in mind if you stay. It was like another world there and we would stay again in a heartbeat.

It was perfect

Its the best place to stay for those who want peace and serenity. The staff were so friendly and mannered. I and my wife had the best time of our Yucatan trip and we would love to be back here. We were so in love that we want to build a similar property. Note: if the owners want to sell it they can ask us.

Everything was clean and spitless! The sound of the birds in the morning was amazing!

The English pop music being played at the lobby. It just don't go with such beautiful place.

The property was fantastic. Great value for the place and the size of the room and amenities.

Food was average and there was no one at the property to attend us. After 7 just guards.

Simply the best hotel stay of my life. It was epic in every sense of the word. Gorgeous, breathtaking, historic.

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It’s a beautiful place to stay. Service was outstanding. Food was excellent. I can’t say enough good things about this place.

Everything was great

The historical natural beauty, the attention to small luxuries and incredibly attentive staff.

Nothing

The whole hacienda is beautiful. The pool very relaxing and nice.

It is beautiful