friendly and welcoming staff

Due to an internal system issue, I was unable to book the initially proposed room. I appreciate that the staff was able to find an alternative that allowed me to stay with my cat without an additional charge, but the overall experience was not quite what I expected. I am a bit disappointed with the size of the room provided, as it is significantly smaller than the one originally shown during the booking process. Additionally, I was quite surprised by the idea of having to pay extra for my pet’s stay.

The hotel is very close to the airport, basically you will take the straight highway to the airport. Next to the hotel there is a huge shopping mall in case one would like to shop :-) The hotel itself is nice, I was offered an upgrade by booking to Deluxe room, which was absolutely ridiculous: it’s on 3rd floor, so going there without elevator with heavy suitcase is hard (I got help from the administrator, which was amazing); then it has extra room for meetings, with small armchairs and sofa, absolutely useless, the style is like you visiting Gypsy Baron, too much gold, no place to work with computer. The best in hotel is the staff: all of them very helpful, proactive, supportive in anything you might need. Thank you guys for your work.

On a breakfast I got spoiled butter (will add a foto), other food was good, but not like on the picture. Building inside looks like a small labyrinth, you always going up and down to find anything)) I would say that management should do better maintenance.., this would be great: new bath appliances, less gypsy style in rooms, more comfort, at least in Deluxe room.., eg all my windows was covered by heavy curtains, was impossible to get a daily light.

The hotel looks great from both the outside and the inside. The room was comfortable with separate living room and bedroom, there's enough of furniture for all your needs, a lot of sources of light, a big mirror, a mini-fridge, welcome water, tea and a little coffee machine. The bathroom was fully packed with all the necessities and robes. I especially liked the breakfast: a buffet with cold and warm dishes, desserts, fruits and beverages and everything was served in a classy restaurant. The stuff was friendly.

As we arrived, we had to wait for the receptionist for quite some time. That evening the staff was mostly busy. No teapots for breakfast, only standard cups. The street in front of the hotel was very busy with lots of cars and not so many parking lots.

Location is great, very easy to to find from the airport. Breakfast was of great quality and variety, and the area is relatively quiet. Staff was helpful when needed,

Coffee on the breakfast can be improved. It is the usual machine based but it a pity to serve this coffee when the rest of the breakfast is of great quality Bed mattress can also be improved to make them more comfy.

The location is very good with the mall just next door. This gives a good number of restaurant options, convenient shopping and transportation link. The hotel is clean and the rooms are very good size

I’ve used the hotel several times and I’ve not come across a good working shower in the room. I’m not aware that hotels still put two single beds together to make a bigger bed nowadays. It never works and very inconvenient.

The room and the whole hotel was very nicely done. I have been to plenty of boutique hotels that were boutique in name only. The location was convenient for the mall and in a safe area. There is convenient public transport within 5 minutes making the journey into town just 15 minutes for MDL 6. I preferred to walk though as it is generally a nice walk (30 minutes). Breakfast was very nice! The staff were very personable and smiley.

The staff didn't really know about laundry or excursions or anything local, advising you to use Google instead. I was initially advised there was no laundry service, although another staff member later said laundry was Eur2 per item, whether a sock or a pair of jeans. The actual laundry was a 25 minute walk away, but since I was there to discover, that was fine. In addition, it was next to a fabulous restaurant. There was no water routinely in the rooms, but you can use the mini-bar or tap water.

Location is really good to Mall and to airport

Wi-Fi in my room was available but without internet. I stayed for one night, so it was not a must for me, but if I had work, it would have been a problem. I requested assistance from the reception; they did their best, but it was not working.

I've picked the hotel only because it is a straight ride to the airport - 15mins straight. And in the early morning even less. A big mall is next to it. So you can go shopping or eat something there. There is also currency exchange there and a small flower shop outside the mall. McDonalds's is also 5 mins away. The bed is big and comfortable. The location is not central so I guess it is more suitable if you fly in or out from the city

I've asked to book a parking spot as I've filtered the hotels specially for that and because I did no want to look for parking after a 12hour drive. But there was none and the hotel parking was parked with the cars from the mall which is right next to the hotel. I know that because I was leaving at 5am to meet my mom at the airport and there were empty spots. It is certainly a matter of taste but such a variety of patterns and styles mixed in one room... It was a bit cold in winter in the room. Though sleeping was fine. And the most interesting story: I was checking out and the guy from the reception asked my if I took anything from the bar. I said "no". And then he goes "Are you sure?"

Very good hotel in the city of Chisinau. Easy to go to airport with city transport. Big shoping mall just near the hotel. Hotel is situated far from road and it is no loud, you can relax. Big and clean rooms with everything you need. Good and fast Wifi. There are rooms with balkony (very usefull for smokers). And, of course - bathroom like in the VIP hotels))

The only problem is breakfest. From the food you can eat - boiled aggs and fried sosages. The rest - is snacks, drinks and sweet yogurt. No cooked meal. If they will make breakfest better, with love, like at home, they can be best hotel))

Great customer service, so supportive and helpful The room was clear and beautiful, great size too Location at the center , next to mall Breakfast was tasty as well

Just need to change the internet connection ( so slow and impossible to do the work and some calls ) But in overall will not consider as a minus , Bcs the rest was everything excellent