First thing you notice is that despite being right next to the noisy Jemaa el-Fnaa, the hotel is very quiet and peaceful. The location is superb - Jemaa el-Fnaa is right outside and makes exploring the souks easy. Staff were exceptional - welcoming, helpful and polite. They went above and beyond to make our stay pleasant. Even when our flights meant we had to leave early, they made sure breakfast was also opened early. Breakfast had a nice selection - which changed slightly each day for variety. The view from the restaurant of Jemaa el-Fnaa is amazing (see photo)! We ate in the restaurant most days and the food is authentic and tasty. Room was very clean, authentic and comfortable. We were in the Executive Suite - very spacious.

Was there room service? Advertised on booking.com - but I did not see this mentioned anywhere during our stay.

Alright, so I stayed at Hotel & Ryad Art Place in Marrakech, and overall, it was pretty amazing. The location? You literally couldn't beat it – right next to the main square and the famous souks. Talk about being in the heart of the action! Breakfast was seriously good – a real highlight of my stay. And the staff, wow, they were incredible. There was this one guy, Ravi, who was always around, super prompt, and helpful with absolutely everything we needed. The room was also a great size, plenty of space to chill.

If I had to nitpick, the pool was a bit smaller than I'd imagined from the photos. Also, check-in was a bit of a wait; 3 pm felt kind of late and they were pretty strict about it.

The Riad is situated right at the edge of the main square in Marrakech but once you pass through the impressive double doors of the entrance the hustle and bustle stops and you enter a cool , calm space. The staff were welcoming , friendly and professional, a special thanks to Rabie and Mustapha who looked after us so well at breakfast and on the terrace. The hotel and rooms are beautiful and very clean. Our room was serviced daily to a high standard, the bathroom had all the usual facilities with a good power shower. Breakfast had an amazing choice that changed daily with the Chef on hand to provide any information you might need. We also had dinner on one night which was delicious and reasonably priced at around £40-50 for three courses for two people. I would recommend using the airport transfer service the hotel offers as this makes things much easier and less stressful .

Nothing

Art Place Ryad & Hotel isn’t just perfectly located, spotlessly clean, with beautiful rooms and gorgeous breakfasts; it’s an oasis of calm and quiet nestled amongst the brilliantly hectic, noisy & vibrant Jemaa El-Fnaa. But, what REALLY makes this place so special is the people. I’d almost forgotten what great customer service was like! All the staff at Art Place were so friendly and courteous, even teaching us some basic Arabic (and not laughing when we got it wrong!) Special thanks to Rabie in particular for being so kind and attentive, nothing was too much trouble. We really hope to be back soon.

Really picking here but the light in the bathroom could be improved (to put make up on) as natural light is limited - but this was a very minor thing.

Receptionist was very helpful and arranged a local guide for 2 trips who were both excellent, unfortunately he wasn't there when we checked out and I wasn't able to thank him personally which I regret. The breakfast was excellent and the staff could NOT have been more helpful and attentive 5stars. The location is in the heart of the city and was very secure.

The room (suite ) we had on arrival was not like the ones in photographs and my wife was quite disappointed, however they changed us to another room the next day which was much more like the photos. Possibly each room is different but when they look substantially different (probably much the same size) then there should be more photos.

let me start with saying you MUST take the hotel up on their offer of ,Mohamed, the private transfer driver. He has permission to drive through the market and take you to the door of the hotel. And what an entrance! the hotel looks like 2 gold doors when you arrive. You could mistaken it for a fancy souk entrance, LOL. Slightly confusing but what a fun shock! Hidden behind these doors is an oasis of calm, beauty and class! A true Ryad, with loads of light, a central garden/court yard and fantastic facilities. The level of detail that has gone into this hotel is astonishing. With no corners cut and every inch of space detailed with wonderful architectural details and surprises. The rooms are well proportioned. The entire hotel, rooms etc. is spotlessly clean and i mean spotless! The service from the staff is on whole new level. You can ask the reception, waiters even cleaners for advice and they will make sure that the right person is informed and whatever you want to do is arranged for you. We chose to book our balloon flight, desert buggy trip, camel rides and driver through the hotel. They took care of everything and i mean everything. All we had to do was be at reception at the time WE wanted to do our excursions. Everything is bespoke/tailored to suit you. The breakfast was a knock out, varied and different every day. The chef is excellent and there to greet you in the morning and make sure that everyone is happy. Again, i wanted my coffee in a certain way and they insisted on making it for me. Truly bespoke 1st class service. We also had a few lunches at the hotel and the food was superb. Beautifully cooked and prepared, fresh dishes with all the additions you would expect from a 5* restaurant! The staff are so friendly and helpful and exceptionally well trained, yet not intrusive or in your face. Knowing the boundaries is very important to guests and the Art Place team where 110% on point. An exceptional and surprising hotel!

The entire structure is extremely well kept, well equipped to cater all necessities. It’s got pieces of local art like beautiful vases everywhere. It is in typical Moroccan style, with a bit of contemporary style mixed together. There is wonderful entrance door, facing the main square, yet is very quiete indoors. Our room was spacious, the ceiling was stunning, as well as the decor. The bed was one the most comfortable I have ever tried, great quality sheets. The service was great, breakfast was the very best of all our stay in Marocco and the staff extremely attentive. We wanted to have some laundry washed at a particular temperature and they made it for us and delivered it timely. Differently from other structures, The staff was reliable and precise when they were giving information, times, and organising different services for us. A breath of fresh air!

The breakfast room and some furniture choice especially in the common areas was not my taste, yet really clean and well maintained.

Beautiful hotel in the centre of the medina. Staff were excellent and extremely professional yet friendly and helpful. Breakfast was fab with a great selection in buffet format with staff there to assist to your every need. The rooms are refreshed daily with tea and coffee facilities. Beds are really comfortable with temperature adjustable aircon and heat. Overall it was a pleasure to stay here and will definitely be returning in the future.

Nothing.

The hotel was absolutely beautiful and the staff could not do enough for us! Thank you so much, the location was incredible right in the middle of the Ryad - I felt safe at all times. We were gluten-free, and the chef went out of his way to look after us at BREAKFAST which was included. We had gluten-free muffins and gluten-free bread that he made us especially, and we were very grateful.!! It’s quite hard to eat gluten-free in Marrakesh, but the hotel worked great.!! we will be back and stay there when we do :)

The Riad/hotel is very quiet inside and a perfect location for the main tourist spots. The staff cannot be more helpful and you feel very secure. Tours and airport transfers were made with ease. Breakfast was served daily with a wide range of options. The hotel is not crowded as is boutique. It is very clean throughout. We would recommend it as an excellent place to stay.

The only downside is that many places are alcohol free and it is forbidden in Marrakesh in most venues. This did not affect us but if you are fond of alcohol, or just want a drink with your meal, Marrakesh generally is not the place to be. Though you can purchase in some venues-it’s costly!