My partner and I recently stayed at the Art Palace & Ryad Hotel, ideally located within Marrakech’s vibrant main square (the Medina), and we couldn’t have asked for a better experience from start to finish. From the moment we were picked up at the airport to the day we checked out, the service was consistently exceptional. The staff were warm, attentive, and genuinely eager to make our stay as comfortable and memorable as possible. Nothing ever felt like too much trouble, and their hospitality was a standout aspect of our visit. We stayed in a Junior Suite, beautifully designed and featuring a four-poster bed with conveniently located plug sockets on either side – perfect for charging our phones overnight. The room also included his and hers bathrooms, each with a rainfall walk-in shower that was both luxurious and refreshing. While the hotel is alcohol-free – as is the surrounding square – this turned out to be a surprising bonus. We actually found it to be a detoxing and restorative experience. The rooftop terrace is a peaceful retreat, complete with a lovely swimming pool and sun loungers that are thoroughly cleaned each evening. The rooftop is surrounded by carefully tended plants, giving it a relaxed and tranquil ambiance. Afternoon service was available, and once again, the staff delivered exceptional hospitality. (Special thanks to the kind staff member who assisted us each day, Zakarya.) Breakfast was included in our stay, and we were consistently impressed by the impeccable service provided by Mustapha and Rabie. The breakfast itself changed daily and offered a variety of fresh, local dishes. While different from what many Europeans might expect, everything was delicious and beautifully presented. The view from the rooftop restaurant, perfectly named “the View”, overlooking the Medina and capturing sunsets over the bustling square, was genuinely breathtaking – like a scene from a film. Regarding dining, we chose to enjoy all our meals at the hotel.

A charming hotel perfectly situated on the main square, right at the heart of all the city’s buzz. Yet inside, the rooms remain peaceful, thanks to the building’s origins as a traditional Moroccan riad — a home designed around a serene inner courtyard, with no windows facing the outside world and a gentle fountain at its center. There’s also a rooftop pool offering a welcome escape. The staff are warm and attentive, and the breakfasts pleasantly satisfying. Don’t expect European or even Turkish standards of luxury, but the overall value for money is, in my view, excellent.

The only downside was the air conditioner — powerful, but fortunately quiet. It was difficult to adjust, and in the mornings it could get uncomfortably cold.

We just spent three nights at Hotel & Ryad Art Place Marrakech. What a fantastic place to stay. The location couldn’t have been better situated right in the main square. If you arrive after 11am (when cars are not allowed in the square) you are greeted at the entrance by Aziz who walks your luggage to the Hotel. Once you are inside the hustle and bustle is left behind it is very quiet. The rooms are fabulous, ours was very large and so very quiet and the pool on the rooftop was a bonus to cool off at the end of the day. What makes this hotel truly special was the staff. Chef Youssef, Youssef, Aziz, Rabi, Zak, Ibrahim and Mustafa were all so warm and attentive, making us feel so welcome every day. They really went above and beyond. All restaurants are very close to the Ryad and the dinner at the hotel was excellent also. Make sure you ask for Abdul for a guided tour around Marrakech. It was the best day of our whole trip! Honestly, you don't need to look any further than Hotel & Ryad Art Place Marrakech, you will not be disappointed!

First thing you notice is that despite being right next to the noisy Jemaa el-Fnaa, the hotel is very quiet and peaceful. The location is superb - Jemaa el-Fnaa is right outside and makes exploring the souks easy. Staff were exceptional - welcoming, helpful and polite. They went above and beyond to make our stay pleasant. Even when our flights meant we had to leave early, they made sure breakfast was also opened early. Breakfast had a nice selection - which changed slightly each day for variety. The view from the restaurant of Jemaa el-Fnaa is amazing (see photo)! We ate in the restaurant most days and the food is authentic and tasty. Room was very clean, authentic and comfortable. We were in the Executive Suite - very spacious.

Was there room service? Advertised on booking.com - but I did not see this mentioned anywhere during our stay.

Alright, so I stayed at Hotel & Ryad Art Place in Marrakech, and overall, it was pretty amazing. The location? You literally couldn't beat it – right next to the main square and the famous souks. Talk about being in the heart of the action! Breakfast was seriously good – a real highlight of my stay. And the staff, wow, they were incredible. There was this one guy, Ravi, who was always around, super prompt, and helpful with absolutely everything we needed. The room was also a great size, plenty of space to chill.

If I had to nitpick, the pool was a bit smaller than I'd imagined from the photos. Also, check-in was a bit of a wait; 3 pm felt kind of late and they were pretty strict about it.

The Riad is situated right at the edge of the main square in Marrakech but once you pass through the impressive double doors of the entrance the hustle and bustle stops and you enter a cool , calm space. The staff were welcoming , friendly and professional, a special thanks to Rabie and Mustapha who looked after us so well at breakfast and on the terrace. The hotel and rooms are beautiful and very clean. Our room was serviced daily to a high standard, the bathroom had all the usual facilities with a good power shower. Breakfast had an amazing choice that changed daily with the Chef on hand to provide any information you might need. We also had dinner on one night which was delicious and reasonably priced at around £40-50 for three courses for two people. I would recommend using the airport transfer service the hotel offers as this makes things much easier and less stressful .

Nothing

Art Place Ryad & Hotel isn’t just perfectly located, spotlessly clean, with beautiful rooms and gorgeous breakfasts; it’s an oasis of calm and quiet nestled amongst the brilliantly hectic, noisy & vibrant Jemaa El-Fnaa. But, what REALLY makes this place so special is the people. I’d almost forgotten what great customer service was like! All the staff at Art Place were so friendly and courteous, even teaching us some basic Arabic (and not laughing when we got it wrong!) Special thanks to Rabie in particular for being so kind and attentive, nothing was too much trouble. We really hope to be back soon.

Really picking here but the light in the bathroom could be improved (to put make up on) as natural light is limited - but this was a very minor thing.

Receptionist was very helpful and arranged a local guide for 2 trips who were both excellent, unfortunately he wasn't there when we checked out and I wasn't able to thank him personally which I regret. The breakfast was excellent and the staff could NOT have been more helpful and attentive 5stars. The location is in the heart of the city and was very secure.

The room (suite ) we had on arrival was not like the ones in photographs and my wife was quite disappointed, however they changed us to another room the next day which was much more like the photos. Possibly each room is different but when they look substantially different (probably much the same size) then there should be more photos.

let me start with saying you MUST take the hotel up on their offer of ,Mohamed, the private transfer driver. He has permission to drive through the market and take you to the door of the hotel. And what an entrance! the hotel looks like 2 gold doors when you arrive. You could mistaken it for a fancy souk entrance, LOL. Slightly confusing but what a fun shock! Hidden behind these doors is an oasis of calm, beauty and class! A true Ryad, with loads of light, a central garden/court yard and fantastic facilities. The level of detail that has gone into this hotel is astonishing. With no corners cut and every inch of space detailed with wonderful architectural details and surprises. The rooms are well proportioned. The entire hotel, rooms etc. is spotlessly clean and i mean spotless! The service from the staff is on whole new level. You can ask the reception, waiters even cleaners for advice and they will make sure that the right person is informed and whatever you want to do is arranged for you. We chose to book our balloon flight, desert buggy trip, camel rides and driver through the hotel. They took care of everything and i mean everything. All we had to do was be at reception at the time WE wanted to do our excursions. Everything is bespoke/tailored to suit you. The breakfast was a knock out, varied and different every day. The chef is excellent and there to greet you in the morning and make sure that everyone is happy. Again, i wanted my coffee in a certain way and they insisted on making it for me. Truly bespoke 1st class service. We also had a few lunches at the hotel and the food was superb. Beautifully cooked and prepared, fresh dishes with all the additions you would expect from a 5* restaurant! The staff are so friendly and helpful and exceptionally well trained, yet not intrusive or in your face. Knowing the boundaries is very important to guests and the Art Place team where 110% on point. An exceptional and surprising hotel!

The hotel was absolutely beautiful and the staff could not do enough for us! Thank you so much, the location was incredible right in the middle of the Ryad - I felt safe at all times. We were gluten-free, and the chef went out of his way to look after us at BREAKFAST which was included. We had gluten-free muffins and gluten-free bread that he made us especially, and we were very grateful.!! It’s quite hard to eat gluten-free in Marrakesh, but the hotel worked great.!! we will be back and stay there when we do :)