Fantastic Riad. The staff were incredible, friendly and really accommodating; really nice and ready to help. The Riad itself was very beautiful and we had the best room which was the rooftop. The view on the rooftop was peaceful; it was nice to sit there day or night! Youssef and the team were honestly the best hosts you could ask for. My Husband and I loved it. Also the air conditioning was a life saver after a day-out!

I think for summertime it would be nice to add some parasol umbrella's by the sunbeds on the rooftop! The overall scent of the medina sometimes came through to our room. But that is more of a downfall of the Medina rather than the Riad itself.

Really convenient location for first-time visitors — you're in the northern part of the medina where there are lots of artisans around, but it's not as hectic as the souks further down towards Jemaa el-Fnaa. Le Jardin Secret, Medersa Ben Youssef, Maison de la Photographie, and Musée du Parfum are all less than 10 minutes away by foot, which is great. Our main point of contact during the stay was Marwan, who was knowledgeable, friendly, and always on hand to share helpful tips about things to see and do. We also appreciated that he's incredibly attentive and would keep an eye out for us, especially in the first day or two when we were still finding our way around. Every staff member we interacted with was lovely and kind, especially Rashid, who may actually be a ray of sunshine in human form. In terms of amenities/facilities, the complimentary breakfast was a perfect way to start a full day of exploring Marrakech, and sunset on the roof was just perfect, although we sadly didn't make use of the plunge pool due to how busy we were. We both slept extremely well during the trip due to the great soundproofing and comfortable beds. Also as two self-confessed cat people, we loved trying to spot where Caesar the riad cat would be napping every day.

Heat control in the shower was a little temperamental but we got used to it in the end.

It was a lovely calm escape from the souks, the staff were lovely in the main. The place was clean and tidy, and the bed was comfy 😊

The apartment was a bit shabby and in need of refurbishment, the shower was hand-held as the fixing was broken and the floor was jagged and missing tiles. We had to wait quite a while at times for the door to be answered as there was no other way of getting in and out. The area is a bit rough compared with our previous apartment on the jemaa el fnaa square. Some of the staff could be a bit indifferent, breakfast serving guy was very surly at times, maybe he was not a morning person but he made asking for anything a bit awkward. Not the best value for money to be had in marrakech...

The Riad itself was beautiful and so peaceful, we spent much of the time in the courtyard outside our room reading by the pool. Marouane was very friendly and helpful from the get go in providing recommendations, directions and advice. The room was lovely and comfortable with a large bathroom. The breakfast was also excellent with a variety of breads. They were kind enough to pack our breakfast on the last day as we had to leave before breakfast opened...much appreciated!

The bathroom had a drainage smell which we were told apparently affects most of the riads in the north part of the Medina. They did provide drain covers that helped a bit. I would recommend to the owners to find a permanent solution to this, as we did stay in two other riads in the north of the Medina which didn't have this problem. However, Maison chafia was the most idyllic of the three riads we stayed in.

The Maison Chadia Boutique Hotel & Spa is the perfect destination to immerse yourself into the local culture. A very ideal location to explore the local souks, which are right on your doorstep. As a female I felt very safe and was comfortable at this hotel. They also supported me with taxi booking and recommendations for food and activities. The staff were extremely hospitable. I would recommend this hotel if you are looking for a beautiful authentic destination in the heart of the Medina of Marrakech.

I did not experience anything negative during my stay.

Loved this hotel, it is full of character at every turn, really enjoyed the breakfast on the rooftop terrace. The room was really comfortable and opened up onto the garden where you can sit out in the sunshine. The staff are excellent and cannot do enough for you and are always smiling and friendly. The location of the hotel is excellent. It is literally in the middle of the souk and only a few minutes walk to the famous Jemaa El-Fnaa square. And yet the hotel is very peaceful. Excellent value for money. Really enjoyed our stay. Thank you all.

Nothing to dislike about the hotel.

Maison Chafia Boutique Hotel & Spa Small quiet traditional Riad well located inside Medina close to Secret Garden. The Riad has a Beautiful Terrasse where nice freshly made breakfast is served. The Riad also has a hammam, an experience not to be missed. The staff are always ready to help. No need to book tours ahead, the riad will arrange them for you. Taxi drop Off a few steps away at College Mohamed V where you will also find an ATM. We visited in winter off season end of November which was ideal. The weather was perfect up to 28 degrees but cooler at night. We spent all our money shopping in the Medina. :-)

I liked everything.

The staff were amazing Rashid, Fatima, and Mohamid and the others whose names I can't recall were all just amazing Beautiful Riad in the centre of the Madina area close to everything but tranquil and peaceful the entrance was a bit creepy looking but inside wow just Beautiful and totally safe area. Breakfast was just perfect and plenty of traditional flavours such good quality and value loved it evey day

Little tip for ladies who need to do make up the lighting is low and fits the ambiance but a small mirror close enough to see into with a good light would be very helpful

Staff were fantastic. They couldn't do enough for you. Very helpful and really polite and welcoming. Place was clean. Breakfast was nice and plentiful. It is in the very north of the medina.

Nothing really. Just words of advice if anyone planning on staying in a riad. It really is a home from home so in the night you hear other guests coming and going so it can keep you awake, especially if they stay up chatting in communal areas. I suspect this is the same in any riad.

When you get out of the taxi you walk a little way into the souk where you are transported to another world. The Riad sits right in the middle of hussle and bussle of the souk in its timeless appearance with only the buzz of the motorbikes stopping the illusion that you have been transported back in time. The Raid itself is warm and welcoming with the excelant staff so friendly and helpful. The traditional morrocan breakfast was such as nice touch with so much variety. The person who made our stay so good was Marouan, his advice on where to visit and eat was the making of the holiday. His recommendation for the first night was Dar Essalam with excellent food and morrocan entertainment. As with everything in Marrakesh the restaurant was timeless, Humphery Bogart and Lauren Bacall would of not looked out of place dinning there a wonderful experience.

The initial shock of leaving the taxi at the side of the road and walking through the narrow alleyways of the souk is a little overwhelming but once with the help of the team you were comfortable and feeling so safe in these unfamiliar soundings.