Where do I start…. After plenty of comparing I decided on Riad Cannelle - the price was fair, the location perfect, room options well detailed and pictures looked great, so far so good! Once booked, Adil the manager promptly reached out to introduce himself and see if we needed any transfers or tours arranged. I knew our dates so had already booked tours but booked the private transfers offered which to and from the airport both were good vehicles and very friendly drivers. We arrived at the Riad around 2300, at first I was apprehensive… it was dark and the entrance was down a little side street which we managed to get lost in straight away but on finding the entrance and our night host, Badr greeting us, any apprehension soon disappeared. Beautiful mint tea on arrival, shown to our room and even in the dark it looked amazing. The room was clean, spacious and beautiful! Our first morning we had an early start, earlier than the scheduled breakfast times so we didn’t expect or plan for anything more than a quick coffee and away but Badr was on the ball and whipped us up a quick breakfast to see us on our way - no issues, no hassle and with a smile! We were gone all day but on returning that evening we were welcomed back with another beautiful pot of mint tea and attentive service from Badr. The room had been cleaned and bed made up which for a short stay we hadn’t expected. After a day touring the Atlas Mountains and an evening in the hustle and bustle of the medina it was about now we began to fully realise the peace and tranquillity of the Riad, the silence of the property when you’re inside felt impossible compared to what waited for you outside! Sunday - Finally a small lie in and our first time seeing the Riad in the daytime…. Wow, breakfast in the garden with the fountain trickling away, birds nipping down to share your food and the subtle music playing as you ate set us up perfectly! Again, Badr could not do enough for us!

I honestly don’t write many reviews but I just had to for this one. Reviews helped me and if these can help anyone I’m happy. We didn’t know what to expect as I heard various things about riads and hotels in Morocco, but this one didn’t disappoint. Don’t go to a hotel, Stay in this beautiful Riad! We went to from London to Marrakesh in Mid April. Right from the beginning it was beautiful the way they received us. When we booked I got a message from the manager to see if we wanted to transportation. We went for this as we’ve heard grabbing a Taxi can be a bit expensive and troublesome. When we arrived at the riad, one of the staff (Badr) took our bags to help us and the riad had prepared a table with Biscuits and Moroccan Mint tea. The subtle Music, Candles, the peace and tranquility made it 10/10. Really made you feel like you’re in another continent. The Riad was always being cleaned (Rooms & outside areas). Very secure (had cameras outside for security and was very secure about my luggage). Service was far and beyond (huge thanks to Badr, he was exceptional and was always there for us when we needed something). The Riad is a bit French oriented but we communicated in English and everything was superb. We needed AC, they got it fast. We needed and Iron, they got it. The rest of the staff were very nice and friendly (2 Women and 2 men). We loved it because the Riad was very close to the Medina market (10mins walk) and we would explore the city very easily. If you want a true Moroccan experience 100% Recommend you go here. It was awesome for the price and location and cleanliness.

if I had to choose something, was probably breakfast but that’s just nit picking. There was only one plate that’s was being changed every day with something different. In my opinion it Could have been better if they Included a fresh fruit or a yogurt or something to mix it up.

Staying at riad Cannelle is like staying in your own house. It is a hidden gem where you can find comfort and restore from the chaos of the Medina. The staff here are amazing: they are happy to give everything you need - flexibility, kindness, directions, useful information and lots of interesting conversations. The food is also delicious, I really recommend having dinner here - one of the best in Marrakech! I am really grateful to have been able to stay here in a very difficult time of my life. I came back truly recharged, I miss it so much already :)

Nothing!

The Riad was immediately welcoming with one of the hosts, Badr, meeting us at the door and welcoming us in with some mint tea. Before this, we had organized a airport transfer with the other host, Adil, through messages on Booking.com, which brought us right to the door. Badr gave us great suggestions for dinner on our first night and some tips for managing the souks. Our room was lovely and spacious, clean and exactly as shown. The bathroom was beautiful too. Breakfast was provided in the mornings. Throughout our stay, Badr and Adil were more than willing to answer and all questions we had for them. Overall, a fantastic place to stay and would recommend to anyone travelling to Marrakech.

Riad was exceptional, and beautiful. It was lucky to stay in such a traditional house, we could just chill in the beautiful garden with tradtion decorating. Breakfast was delicious. We ordered mint tea twice here,which was very good. There are doors in front of riad, you have to ring the bell to enter the riad, but even though we were late, the guy was waiting and opened in a minute. so i felt safe from strangers. Market and many restaurants are right next to our riad. Room was clean and everyday they cleaned it. Our host was always welcoming and kind. I would love to visit marrakech because of this riad.

Nothing

Situated down a smal side alley, but I never had any concerns for my saftey and once inside the noise and bustle of the city seemed a world away. The property is authentic, clean and comfortable with some great features and only has 4 rooms. The staff were very attentive, Badr was an absolute delight and looked after me like I was family.

Nothing really springs to mind, Breakfast could have had a healthier option and the internet could have been a bit faster, but I really am nit picking.

Very helpful staff, good communication in English, great help with transfer from the airport, lovely courtyard with a small fountain, big double room in the ground floor, clean place, great location - 10 minutes walk to the main square, only the breakfast could be a bit more diverse - I mean it was delicious, but very sweet. I wish I could have other things,not only sweet, maybe fruits of the region? also it would be interesting to have some choice of tea, typical of Morocco, not only black tea, etc. Yet, I enjoyed the place very much.

Staff was amazing, very kind and always helpful with any request, sometimes even anticipating our needs. Breakfast is amazing, served personally at your own table in the amazing central little garden. Such a peaceful start of the day! The room was big, always clean and also super nice in a traditional decor.

Riad is close to the outskirts of the medina, in an area which can sometimes feel less safe than it should.

Good location on the edge of the medina. Easy to find. Quiet and peaceful. Lovely riad, nice staff, huge suites, good sun terrace. Offers meals and excursions. Price feels steep but you do get a massive suite for your outlay.

Breakfast was rudimentary by Morocco standards, not to get fresh orange juice when there are literally trees bearing the fruit in front of your eyes is a trifle galling. The Muzak is dire, I never wish to hear " The Sound of Silence" butchered like this again.

Great location, on the fringe of the Medina, literally two minutes walk. The great bonus of Riad Cannelle is the staff: Badr was an attentive host and ever-helpful. Breakfasts are simple and wholesome, served in the open-to-the-sky centre of the Riad; probably a bit carb-heavy for some tastes, but tasty and a good start to a day of a lot of walking. I hope to return.

All very good, but perhaps the towels and linens could do with updating. A small quibble, if being picky, and at the price of the accommodation not an issue.