We travelled in some of the hottest days of July and our flight was late upon arrival. We were exhausted, hot and sweaty when we arrived in Marrakesh at 11pm. Since the first moment you enter Tara Riad, coming from the hassle and bustle of the local Medina streets, the world stops and you get immersed in a heaven of peace, kindness and orange flowers parfume. The best part of this riad is it's staff, who will go the extra mile to always ensure you are satisfied and happy: thanks to manager Lamia and her staff Abdul, Aya, Manar, Youness, Anass and Nawal (sorry if I forgot some names). A special thanks to them all for their kindness to my mom, who is of a certain age and often felt tired and disoriented for the extreme heat (47° in mid July) and the motorcycles in the narrow Médina streets. We got the package including the 1 way pick up at the airport upon our arrival, which was very appreciated as the flight arrived late, and the massages: a great deal. The location of the Riad is mid-way between the main road, where the taxi parked, and the square Jemaa el Fna, a 4 minutes walk on each side. Extremely good location. Excellent breakfast: the breakfast is served fresh every morning, and despite the structure is similar every day (fresh orange juice, bottled water, local breads, fresh fruits, honey/butter/hamlou/evo oil/fresh cheese, eggs as you like, hot drink of your choice) , they changed the products every day, so we were never bored. Super good mint green tea. Also their food for lunch or dinner is very good. Last but not least, this riad offers a beautiful and cool swimming pool on its top terrace, where you can have a good view on the rooftops of the Medina. They are many sunlounges and towels. We spent several afternoons here cooling down during the hottest hours. Special points for the nice ceramic pots to offers high quality shampoo /conditioner / shower gel instead of the horrible plastic samples.

We liked everything, except the extreme heat of July in Marrakesh , which is out of the control of the Riad 😊 However the staff of the Riad made everything possible to make the extreme heat more manageable. Little "green" advices: - add terracotta jars in the rooms, which keep water cold, with the possibility to refill them on the ground floor at a water distributor, whenever a customer wants. - offer the possibility not to wash all towels every day - explicitly indicate the origin of the products you use (soap, shampoo, etc) in a 2pager welcome leaflet.

The Riad was in an excellent location, very clean and nicely decorated. The staff were so wonderful especially Nawel and Aya. The gentleman who served breakfast was also on the desk some evenings and was so hard working. The breakfast food was delicious and was all home made (bread, cakes, pancakes, jams etc) by a very good cook. We also had fruit and yogurt, eggs and peanut butter to die for. We loved the place.

There could be more sun protection in the pool areas. Our room no 10 only had an outside window overlooking the dingy alley. Ask for a courtyard room if you want more light. A liquor license?

The breakfast served at the Palais Tara was exceptional - at table service w a varying menu of fruit, breads, cakes each day - and eggs made to order - served on the terrace by an exceptionally friendly staff was the perfect start to the day. And, of course, the mint tea and coffee service more than exceeded expectations. The rooms were cool - with or without the air conditioning - and beautifully outfitted, the bathrooms were large and stocked with fabulous towels, the lift silently carried you to your floor, and the location put you within steps of all the markets but without any of the noise. My daughter and I used the spa services on the last day and were quite sad we hadn't taken advantage of them every day we were in residence - the royal hamman sauna treatment alone was worth the trip! All of our wants and needs were met at the Palais Tara - when you decide Saturday at 10AM that you need a private driver to ferry you around on day trip? Palais Tara had one at the medina entrance within an hour. Last minute spa services requests that didn't conflict with a plane departure? Palais Tara made it work. And definitely take advantage of their private drive to/from the airport - on time, cool/nice van, quick delivery. We can't wait to return!

We had a very enjoyable four night stay at Palais Tara & Spa. All the staff we met were really friendly and couldn't do enough to help, special thanks to Nouhaila for her hospitality. The whole place was spotlessly clean and felt very new. We had a hammam there, which was a great experience. The staff arranged our airport transfers and collected us from the taxi drop off point and walked us back to the hotel which was really helpful as it was our first time in Marrakech and very disorientating when you first arrive. We arrived quite late in the evening and they recommended us a nearby restaurant for dinner. The staff walked us there and then asked the restaurant staff to walk us back to the hotel, which was very kind and we would have been totally lost otherwise! It was too cold to swim but the pool area looked nice also. It's in a really good location and we walked to almost all the places we wanted to get to.

Nothing

It was a fairytale, luxurious accommodation. We were greeted with Moroccan mint tea. The room was beautiful, loved all the details. Breakfast was splendid and they took good care of my gluten free needs (had to explain crosscontamination though). I highly recommend to book a hammam and massage here. It was lovely and very relaxing. The best about this place are the people here. They went above and beyond to make our stay the most special time. When they found out it was my birthday, they spoiled me. Flowers in my room, singing and a birthday dessert with a candle to blow out for a wish. Most kind and always ready to assist, day and night. They booked guides, tours & taxis and always checked in about the quality. I travelled a lot and this service was the best I ever received.

Swimming pool was empty, but it wasn't summer time (although it was 27 Celsius).

The staff were exceptional - every single one went above and beyond to make us welcome and comfortable. I complimented the lovely fragrance throughout the public areas of the hotel and one of the wonderful receptionists went out of her way to source some for me, and not only that but to ensure it was decanted into 100ml bottles so that I could get it home in my hand luggage. The location is fantastic - close to the medina gate so it’s easy to get taxis/meet excursion pick ups, and also in the heart of the medina so all points of interest are in easy walking distance. The hotel itself is beautiful and comfortable, and breakfast was lovely. I’d wholeheartedly recommend this property and will definitely return.

Nothing! Everything was perfect.

We could not have been happier with our stay here. We travel a lot, and the hospitality here was one of the very best we’ve ever had. The two woman at the front desk ( so sorry I can’t remember the names, both began with an M!) were not just very helpful, they were open and genuinely friendly and personable, and nothing was ever any trouble for them. Abdul, who worked the desk and served us breakfast, was also attentive , friendly, and looked out for our comfort . We were welcomed with mint tea and delicious cookies while we waited for our room. The place is beautiful clean and comfortable, with attention to detail that makes a difference. The roof top terrace was a great place to enjoy the sunset, and the massages there were convenient and revitalizing after all the walking around. it also is a quiet, welcome respite after the chaotic city streets. The breakfasts were lovely , with different breads served each day, fresh squeezed juice, fruit cups, various accompaniments, yogurt, and eggs to order. one day there was the most delicious yogurt, flavored with orange blossom water . The location is also perfect too. As others have mentioned, on arrival someone will meet you outside the city walls and walk you to their place, and this was a relief! You will get lost for sure , but I found that when I got over my anxiety the first time, it was an adventure and we loved it. And for us, unlike Fez, there are enough landmarks in Marrakech that you’ll eventually find your way to somewhere you recognize. They arranged a half day tour for us, and we were so glad we did that. The tour guide was wonderful, and full of information about the history, culture, traditions, etc, and it really made our time there much more meaningful. Our time in Marrakech was definitely enhanced by the hospitality and comfort and beauty of the Palais Tara, don’t hesitate to book. Thanks so much, Palais Tara!

Nothing !

The staff was so helpful and friendly. The rooms were beautiful and the beds were comfortable and luxurious. Location was perfect - in the Medina and an easy walk, but the street was quiet. The hotel helped us arrange for a driver for the next 3 days - Ayoub. He was fantastic, friendly and nice to talk to, English speaking, and willing to take us to some off the beaten path locations via dirt roads etc. couldn’t have found a better place to stay or driver for our next leg. Breakfast was plentiful, varied and interesting. Delicious fresh fruit local pastries and eggs made to order. Great coffee and tea as well.

Nothing

Staff treated us more like honoured guests or family rather than paying guests. The rooms are small but the roof top areas are spacious and relaxing. We would sit there and relax with a Moroccan tea, which was always offered free. Then the roof top itself offered lovely views over the Medina and the local mosque and Atlas Mountains.

Initially I missed having a TV but then they had excellent wifi everywhere and we just used our personal devices (iPhone, iPad or laptop) if we wanted to watch a video. But it also forced us out of our room. 😊

Our experience at Palais Tara & Spa was magical, and its outstanding hosts made our stay in Marrakesh a truly exceptional one that we’ll never forget! A few of the reasons why we would give Palais Tara & Spa a 1000/10 rating (I wish it were possible because they fully deserve it!). •Since the very first moment we arrived, we were greeted by Sana and Najat with the warmest welcome, and they reassured us that even though check-in was at 2pm (we arrived at 9am) they would have our room ready in record time and even offered us a complimentary breakfast •Sana and Sumaya at the front desk were so lovely, sweet, and incredibly helpful – they managed to book tours and reservations on the spot for some of Marrakesh’s best restaurants and experiences (shout out to our amazing driver Hicham and our outstanding tour-guide Asis!) •Abdul and Abdell greeted us every morning with a huge smile, offering a traditional and delicious breakfast with unlimited Moroccan Mint tea (the best one we had in Marrakesh!) •The property is absolutely stunning, it looks like it could be on the cover of a magazine – with the traditional Moroccan style coupled with state-of-the-art appliances (modern bathroom, strong shower pressure). The rooms are spacious, with A/C, a comfortable bed, and fast wifi (perfect for streaming/taking video calls). •The property has a private Hammam which is so easy to book and an incredible experience I'll never forget! •The location is perfect and so safe at all hours of the day/night, right at the heart of Marrakesh, but close enough (2 minute walk) to the taxis for easy access Wamidh and Najat have the most spectacular oasis in Marrakesh. I couldn’t help but tear up when were leaving because it felt like we were reunited with family that we had not seen in a very long time- and that level of hospitality is something we had never encountered before in our many years of traveling.

NOTHING - it was all perfect!!