Good location, right next to Bab Laksour so easy for taxi driver to drop-off.

This is a personal opinion but when we asked the staff via Booking.com chat, they insisted that the taxi from the train station to the Riad is at least 150 Dirham and that we should use their personal transport instead which was 150 Dirham as well (maybe this is a communication error). We asked another Riad we stayed at in Marrakech and they said it should be 35-50 Dirham for a local taxi which is what we ended up doing and paying. Just felt a bit dishonest!

Firstly, Architecturally this hotel is something special! It's restoration and upkeep using original methods and details is phenomenal. There isn't a corner of this hotel that isn't beautiful. Secondly, this hotel feels like a home with its incredible staff. From our very first meeting, on the side of the road at our airport taxi, to each member of staff that playfully joked and made faces with our little daughter or the friendly greetings from staff that are forever smiling. Nothing was ever too much. The concierge was great help organizing tours, taxis and requests. Thirdly, we ate in the restaurant for all of our meals and found the food delicious - with a young child we couldn't be out late or in the heat and the hotel offered the perfect oasis. Shaded by the pool for lunch, tucked in the air conditioned bar at night or out on the patio for breakfast. They provided a comfortable baby crib for our little one and made her feel so welcomed. Our room was gorgeous and unique and had imperfections that let you know it was an original and not a replication. AC is perfect in the summer heat.

Not the hotel's fault, but our room was located close to the exit from the riad and as a result some guests tried opening our door at night. The hotel put up signs to deter them, but guests will be guests and didn't read. This wouldn't stop us staying here again.

What a find! From entering the front door you are immersed in Moroccan stunning architecture. Originally owned and built by the Caid Sebban, who lived here during the 19th Century. The house was built around three patios. It was rescued from its state of ruin by a French architect, and underwent a four-year renovation. We were greeted by Suki who guided us to the big patio area by a pool where they served us Marocan tea and pastries while she was doing the check-in. Very civilised. Suki then showed us to our room, Imilchil. Beautiful. Discovering the rest of the Riad (has around 27 rooms) I could not stop taking photos. During the day the Riad is peaceful and the roof terrace, in the sun under the shade, was a welcome oasis from the buzzing city and medina. People forget that a Riad is NOT a hotel, it is more a home and should be considered as such. Unfortunately people coming from the roof bar or rejoining their own rooms late at night spoke loudly and showed no consideration for others. After 2 nights being woken up several times during early hours, we asked to be moved. Suki and her colleague at reception were great. Our second bedroom, Dades, close to the entrance in the first patio, was more peaceful. We were grateful. We ate once in the open restaurant. At this time of year it is rather chilly, despite some blankets provided, but the food was excellent. Prices were also keen compared to restaurants nearby in the Medina. Breakfast was OK, the fruit was delicious but I would have liked a better bread. For people eating cooked breakfast, they can ask for an omelette which will be made to order, which my husband ended up doing. One small advice: if travelling in January/February please bring along a warm jacket for the cold evenings at the Riad. All the rooms have heating/air conditioning, so it is not a problem there. All in all we would highly recommend Riad Palais Sebban.

The not so considerate behaviour of fellow Riad occupants, particularly late at night. Not Palais Sebban’s fault however, it might be an idea to reminder guests at arrival that a Riad is a beautiful home and not just a hotel.

We cannot fault Palais Sebban at all - everything was just perfect. We arranged to be picked up from the airport (150dh) and were met as arranged. We got dropped off outside the medina wall where a lovely man met us and carried our luggage for us for the short walk to the Riad. We were welcomed with mint tea and shown to a table on the beautiful terrace where we were given a map with some helpful hints and advice. We decided to have lunch and it was amazing! The chicken pastilla - wow! Despite booking a standard room, we had the beautiful “red” room. The doors are old and part of history and it would be criminal to put a modern lock on them, so a lot of doors have a chain and padlock- absolutely no problem with this at all. (I saw someone has complained about this - no idea why!) The air conditioning was a godsend! There is so much choice for breakfast - cakes, fruit, eggs, bread, Moroccan pancakes, cold meat and cheese. All delicious. The main pool is by the restaurant and we felt a bit self conscious to use it, so we were delighted to discover another small pool on the roof with comfortable sun loungers and towels provided. The location of the Riad is perfect- close enough to everything, but not in the chaotic heart of the medina. We cannot recommend it enough!

My stay at Riad Palais Sebban has been my best experience so far! Everything was perfect! We stayed as a family of four, and each of us truly enjoyed every moment of our stay. The staff were absolutely amazing — every single one of them was polite, helpful, friendly, and genuinely kind. A true example of what hospitality should be like! The rooms were beautiful and spotless. Although we didn’t get exactly the rooms we had booked on Booking.com, we didn’t mind at all. The riad is so cozy and charming that we quickly forgot about it. The food and drinks were delicious, with plenty of variety. If you wanted something different, they would even go out and get it just for you. Truly exceptional service! The location is perfect: everything is within walking distance — Djemaa El Fna, the Koutoubia Mosque, El Badi Palace, and Bahia Palace are all about 15 minutes away on foot. I highly recommend this place to everyone — it is absolutely worth the time, money, and experience! 🥰😍

🤷‍♀️

It was a really amazing and well maintained place, so beautiful. The staff were nice and helpful. There were 2 pools, where we mostly used the little on the rooftop, very useful during the hot summer days. It looked like they were building a third pool. Breakfast was good, with many local dishes and freshly squeezed orange juice. The location was great, close to one of the city gates of the medina, so it was easy to get a taxi, but away from the noise and chaos of the souks. It was a quiet area that seemed very safe. We would happily be staying here again.

This place is excellent. If you've narrowed your choice down to a few places to stay, just book Palais Sebbon. You will be so glad you did. We booked it for a Monday, went to dessert Tues, weds and Thursday (just took a rucksack each), back to Palais Sebbon on Thursday night and Fri night so we left case at hotel, which made it so easy. The staff are happy and helpful, the food is amazing and well presented and very reasonable priced. The courtyard is the perfect place to relax with a wine. The pool, fountain, and candle lit lanterns are mesmerising. I am usually ready for home, but I really did not want to leave Palais Sebbon. Bottled water, towels, hair dryer, shower gel, and shampoo all provided in room. A total retreat, can't wait to return.

Having to leave....

This is my 3rd stay here and with so much choice in Marrakesh that should speak volumes. There are many beautiful places to stay of course but I love the traditional Moroccan decor and the original Palace in which the Riad is situated is really beautiful. There is enough space to relax and the rooftop has great views over Kesh and the mountains. The staff are very friendly and the restaurant in the Riad is excellent and a welcome break from the hustle and bustle of the medina. There is also a liquor lisence which lots of places don't have so one can enjoy a glass of rosé by the pool. There is also a second little pool on the roof which is great for little ones. The access to the Riad is also fantastic being a short walk from one of the entry points onto the medina which makes everything so much more convenient. If you have small children then book a room overlooking the courtyard so you can have a quiet dinner while they sleep and you can hear them.

Probably the most beautiful property we’ve ever stayed in. The location is perfect, short walk to the main centre and close to all the souks. The staff were very nice and helpful at all times, while the room was very clean, well equipped and in a quiet corner near the rooftop pool area where we could sleep without any disturbances. As for the property itself - we were shocked as to just how much bigger it was compared to what we thought it would be from the photos. There are too many beautiful rooms and sitting areas to count, each one as picturesque as the next. Breakfast buffet was very nice with fresh fruits, honey and yoghurts, selection of egg dishes and breads and fresh hot pancake like dishes brought out. We never ate dinner there during our stay but we could see others being served what looked like excellent dishes and one night they hosted live music and a belly dancing show by the main pool. Highly recommend this place while staying in Marrakech.

On arrival, be mindful that you can’t be dropped to the door of the place as it is located down a series of narrow alleyways within the city walls. It’s about a 2 min walk from where a vehicle could go so have Google Maps ready to find it!

The Riad Palais Sebban is a beautiful,calming space and in an excellent location. From the moment we arrived we were looked after by everyone who works as they make your stay as comfortable and enjoyable as possible. The food the hotel offer is great and plenty of vegetarian options. The reception/concierge are very knowledgeable and provide great advice about what to do in the area and how to travel to places. I’d recommend booking a taxi with them if arriving to Marrakech airport, instructions are easy to follow and only £15

There wasn’t anything we disliked about the property.