We were a party of five that spent four nights in this beautiful Riad which has an excellent location and the most welcoming staff, their knowledge and a lovely manner are an asset to the Riad as whatever the request we had, nothing was too much of trouble and they were happy to oblige. Their hospitality speaks for themselves and as such you should be very proud and lucky to have such staff on your team because if Jalil, Abdul and Mohamed are an example of Riad Koutobia Royal, then nothing better could be asked for! Keep up the good work as we are looking forward to coming back!

I had the pleasure of staying at the Koutobia Royal Hotel, and I must say, the experience was absolutely wonderful from start to finish. Service: The staff at Koutobia Royal were incredibly warm, professional, and always ready to help. From the friendly welcome at check-in to the attentive housekeeping and room service, every team member made sure guests felt comfortable and well taken care of. They were happy to assist with local recommendations, bookings, and any special requests. Cleanliness: The hotel was spotless throughout. Rooms were fresh, neatly arranged, and cleaned daily with attention to detail. The common areas, such as the lobby and dining space, were also very well maintained, reflecting a high standard of hygiene. Location: One of the standout features of Koutobia Royal is its location. Situated just minutes from key attractions like the famous Koutoubia Mosque and the vibrant Jemaa el-Fnaa square, it’s ideal for those who want to explore the heart of the city on foot. Despite being so central, the hotel still offered a peaceful and relaxing atmosphere away from the hustle and bustle.

I had an amazing stay at Koutobia Royal Riad in Marrakesh and would highly recommend it to anyone visiting Morocco! First, the location was perfect—just a short walk from the old Medina, with everything you need nearby, including grocery stores and a cash machine. It made exploring the city incredibly convenient. The room was spacious, with a comfortable bed that ensured I had a restful sleep every night. I truly enjoyed the relaxing atmosphere. The breakfast was absolutely authentic and delicious, exceeding my expectations. Every morning, I was more than satisfied with the variety and quality of the food. However, the best part of my stay was the staff. Abdu and Jalil were incredibly friendly, kind, and approachable, always ready to help under any circumstances. Their hospitality made my stay even more special. Overall, Koutobia Royal Riad offers a fantastic experience, and I highly recommend it to anyone traveling to Marrakesh!

Nothing

Our stay at this riad in Marrakech was overall a lovely experience. The staff were incredibly sweet, welcoming, and understanding. As soon as we arrived, they offered us a fresh orange juice while our room was being prepared, which was a very kind gesture. Throughout our stay, they were always available and happy to help with anything we needed. The location of the riad is also very convenient—close to the main attractions but still quiet and peaceful. Breakfast was plentiful and delicious, and they even offered a takeaway option when we had to leave early, which we really appreciated. Our bed was made every day, adding a nice touch to the overall comfort of the stay.

Unfortunately, there were a few downsides. The shower was broken and only produced hot water, which made it uncomfortable at times. The bathroom wasn’t as clean as we would have liked, and there was an unpleasant smell. The water didn’t drain properly in the shower, which caused minor flooding each time we used it. Additionally, the shower mixer was damaged and made it difficult to use the water normally. Despite these issues, the warmth and kindness of the staff made a big difference in our experience, and we’re grateful for their hospitality.

The location is reachable by taxi as it is not inside the medina's wall. Walkable to the Medina, the square and the Koutoubia mosque, next to a supermarket, many cafes and restaurants at the end of the junction. The breakfast squad, Muhammad and the ladies were amazing, pleasant and polite. Breakfast were nice, traditional and filling. The deco at the reception area and the terrace were super nice and authentically moroccan. Single bed were the super single size, pillows were comfortable, AC worked well.

We arrived around 9pm, on Eid day, no welcome drink though :( Abdou seemed to be in hurry. The bathroom was without bidet, shower floor didn't drained properly, and overall cleanliness can be improved tremendously, even when the tiles are nice. The size of the room we stayed in was super tight, we can only open 1 cabin luggage at a time. The reception is on the 1st floor, so even if you don't need all your luggages, you have to carry them 1 floor up. But Abdou was kind enough to carry them up for us.

amazing place to stay with family. Brother Jalil and the team were very helpful. On our first day, we were not sure where to park our car. He came to us and spoke to various attendants and advised the best place to park. Amazing hospitality as well. We were travelling with a baby and Koutobiya Royal was very accommodating. They provided a cot. Breakfast is good but could be improved a bit i think. The location is also within walking distance of Koutobiya mosque and various marketplaces. its also 10 - 15 minutes drive to the airport.

breakfast items. would be nice to have eggs(omlettes) etc.

We had excellent communication from JALIL from the very start of our booking. He offered to book trips, airport shuttle and basically help with anything else we needed including going to the Souk to buy spices, gifts etc. and as it turned out, he not only got us the genuine article especially when it came to spices, but the prices were half what we could haggle for! Taxi arrived to pick us up as arranged, evening meal and mint tea was waiting for us on our late arrival (because we do not eat meat it was not a problem for the Riad to cook us a vegetarian meal (although we understood that fish was also available). We sat on the wonderful roof terrace eating the tagine that MOHAMED had kindly stayed late and cooked for us. JALIL showed us to our room which was bright and sunny with a balcony overlooking the street; huge double bed and being a triple room, full size single. Bathroom was rustic but very clean and we had everything we needed including toiletries and excellent hairdryer!! There was also lots of hot water with a powerful shower. Room was cleaned every day and left spotless. The communal areas are rustic and very genuinely Moroccan with lovely decoration. The terraces are shaded from the sun and comfortable to sit on with a drink or to read a book. You also have views over the city from the roof terrace so you can get your bearings!! Breakfast was delicious, with omelette, fresh bread, butter and jam/honey. Cakes and pancakes, freshly squeezed orange juice (wonderful), coffee and of course mint tea (which we both developed a taste for!). Because our day trips always started early, MOHAMED prepared for us a delicious picnic type breakfast with extra fruit to take with us. All the tour operators we used for our days out were happy to collect us and drop us off from the front door of the Riad. If you want to stay in a genuine property and be in the thick of it rather than travelling into the centre every day, this is the Riad to stay in.

Having to leave the Riad. We are very grateful to JALIL, MOHAMED and the other staff for making our stay so enjoyable.

I have been to so many riads in Marrakesh but I never felt more comfortable then when I was in this one. The rooms are sparkling clean! Everything working well in the room (unlike other riads in the old Medina). The staff are amazing! They always offer us tea and make sure we are comfortable, they are happy to help! Everything is so close to you there is a bank and a market just in front of the Riad. Jamaa lafnaa is like a 5 minute walk to the center. The view upstairs is AMAZING! Literally a 5 star view sunset and koutoubia, you see the red city beautifully. Beautiful authentic design and decoration. If you’re looking for a beautiful hotel and clean at the same time. This one is for you! The price is sooo good for the quality of stay this stay, looks so much better in real life and I and my husband would come back here again everytime we come to Marrakesh 100%

Nothing literally perfect

the location is great - within walking distance to Jemma el fnaa. Jalil, who looked after us during our stay, was largely very good. he took time to answer our queries, give directions, was very quick in his replies to my messages. i was not sure if i left my glasses behind - he looked for them, sent a video of the room, and offered for the cleaning people to even look behind beds etc. we asked about where to see a communal kitchen and he showed us by going there on his bike and videoing the route!

i thought the breakfast was not always great for us. Most people would be ok with it, but we were a vegan and vegetarian travelling and they could not really adapt to our needs. the one issue with service was that when we raised this issue, it could have been handled better rather than asking if we wanted to move elsewhere. i really do not like lukewarm coffee and it was properly hot once in 4 days. they could not make anything vegan for us. there was no flexibility when we asked for anything different eg for toast or chilli sauce.

Staff was fantastic, and the bed mattress was - no kidding - one of the best we had ever slept on (we even tried to find which brand it is so we can buy the same). The riad itself is beautiful and perfectly situated in Marrakech if you're a visiting tourist. Go for it with no hesitation.

The room was a little bit noisy (noises coming from the street and from other rooms, at least in room "Imlil") but it's pretty normal in Marocoo and with a pair of earplugs that was no problem to sleep ;-) The shower evacuation was a bit weak, turning it into a little swimming pool for the feet. We would also have appreciated a kettle in the room! But I am nitpicking here.