The Riad was magic, very calm, clean, beautifully decorated, modest and not over the top, authentic with no thrills, and well situated. The breakfast was full and tasty. The lounge area and roof top were lovely ambient spaces to rest and read. The private room and bathroom were perfect for a good night sleep and an enjoyable shower, all in keeping with Marrakech style. The staff were discreet yet friendly, not at all pushy, lovely people. We took a spa option one day which was a great experience, although the door stuck in the hammam at one point ! So happy to have found this gem, we will definitely return here next time in Marrakech.

From the moment we stepped into this beautiful riad, we felt like we had arrived home. The warmth and hospitality of the people running it are truly exceptional—kind, welcoming, and always ready to make your stay special. Every corner of the riad radiates charm, blending traditional Moroccan elegance with a cozy, intimate atmosphere. The rooms are beautifully decorated, offering a peaceful retreat after a day of exploring. And the food—simply unforgettable! Each meal was a celebration of Moroccan flavors, made with love and the freshest ingredients. Breakfasts were a delightful start to the day, and dinners felt like a feast shared with family. Staying here was more than just accommodation; it was an experience filled with warmth, connection, and authentic Moroccan soul. We left with full hearts and beautiful memories, already dreaming of our return.

I cannot thank the staff of our Riad Zinoun in Marrakech enough for the unforgettable experience we had! Mohammed, Ishmael, and Amina — we will always remember you. From the moment we arrived, you made our stay truly special. I was a bit anxious coming from the U.S. and flying into Casablanca, unsure of how we’d handle transportation and logistics. But reaching out to the Riad directly was the best decision — everything was arranged so smoothly. A driver was waiting for us, and when we wanted to book excursions to the Atlas Mountains and Agafay Desert, Mohammed went above and beyond to organize it all. On our first night, they prepared a delicious traditional tagine dinner for us — it was absolutely incredible. We highly recommend having at least one dinner at the Riad — it was one of the best meals we had during our entire trip. Breakfast each morning was equally amazing, served in a traditional Moroccan style and full of rich, local flavors. What made this stay even more meaningful was the genuine connection. Mohammed was close in age to my kids, and they really bonded. The warmth and hospitality we felt were beyond anything we expected. The Riad itself is beautiful, very authentic, and located in a peaceful part of the Medina — yet still close to everything we wanted to explore. And beyond the Riad, we found the people of Marrakech to be incredibly welcoming, chill, and friendly — we truly felt at home in this vibrant city. We fell in love with Marrakech, and a huge part of that is thanks to this Riad and its amazing team. I can’t recommend them enough!

Our stay here was absolutely wonderful – even better than the first time! Honestly, Marrakech itself would have been only half as amazing if we had stayed anywhere else. The staff are incredibly warm and helpful, the breakfast is excellent, and the rooms are beautiful, spotless, and cleaned daily, which we really appreciated. The location is very central yet amazingly quiet, so you can fully relax. Communication was flawless, the airport shuttle was perfectly organized, and everything went super smoothly. We would come back without hesitation and are already looking forward to our next stay!

he Riad is truly authentic and beautiful, located right in the heart of the Medina, which allows you to experience the real Marrakech. Despite being a bit hidden, the location is excellent for exploring. The rooftop is stunning and peaceful, offering plenty of space to relax, enjoy a drink, smoke, or sunbathe. The breakfast is of great quality, freshly prepared and homemade every morning. The WiFi is outstanding, with fast fiber-optic connection that even reaches the rooftop. The air conditioning in the room worked perfectly. What really stood out was the professionalism and kindness of the staff – they are friendly, cheerful, and always willing to help. When we reported finding some insects in our room on the first night, the reception team immediately upgraded us to a superior room and thoroughly cleaned the original room, even though it was already 1 a.m. Their quick response and professionalism were impressive. Additionally, even though there were construction works next door, we never heard any noise at night and slept very well.

Like many Riads in the Medina, taxis cannot drop you off directly at the entrance, so you will need to walk a short distance with your luggage. Also, we did encounter some insects in our room on the first night, but the staff handled the situation extremely well.

This Riad is well located in the center (just few minutes walking to the main square), the staff is amazing especially Ismail and Mouad are very helpful with every request. The first night when we arrived late (due to the high volume of tourists doing passport controls-4 hours of lines) they organized a dinner for us which was very good and cheap. They let you feel at home. Very clean rooms, breakfast served on the terrace floor with different food every day. We also asked them to book some excursions which were fantastic. We were a group of 8 people/friends. We will come back soon!

Nothing really to mention

The team at Riad Zinoun were really friendly and incredibly helpful. Ismail arranged a taxi for me and his communication was excellent the whole time. On arrival, I was greeted with a glass of tea which is always appreciated. The room was clean, comfortable and the Riad was in an excellent location within the medina. I came to Morocco for for a week long bike tour through the Atlas, and this was the perfect place to start. They were kind enough to let me keep my bike bag and things with them before returning a week later. Overall, I had an brilliant stay and hopefully I get the chance to come back again.

Lovely rustic place. Experience the old souq first hand. Neat and clean, with genuine local ambience. Caring hosts, both Ismail and Mohammed, who help you out whenever required, including guiding on the the right price of what you want to buy. Great breakfast!

No vehicle access last 400 to 600 metres depending on which side you are approaching the Riad and the path is pebbled, so wheeling your bag not easy. Also, a sign-board identifying the hotel would be helpful given that there are many other Riads in the area and Riad Zinoun is nestled deep inside the alleyway; best call the property (Ismail or Mohammed) to receive you on the main road, particularly relevant to senior citizens with larger bags/suitcases.

We had the most extraordinarily wonderful stay. This was the second time that we stayed at this marvellous Riad. Our room was very clean and very nice. We also got a free room upgrade because the bigger room was available. When we came to Morocco, we only had euros. They exchanged those for dirhams at good bank exchange rates. The food and the atmosphere were outstanding. The food was homemade and fresh every day. We also could get tea anytime that we pleased. We also made a mistake while booking and they were very understandable, helpful and flexible. The location of the Riad is also perfect for exploring the beautiful city of Marrakech. The Riad also had a terrace on the roof, from which we could watch the sunset every day while drinking tea and eating homemade biscuits. Over all, I would definitely recommend this Riad to friends and family and anyone travelling to Marrakech. Thanks again to the lovely and friendly staff, who always made sure that we were safe and were very helpful and welcoming.

Riad Zinoun was great. Very central location makes for a great base to explore the Medina and Mellah. incredibly helpful and friendly staff made us feel very welcome and made sure we had everything needed, from help with language and local knowledge to excursion planning. The roof terrace was a regular retreat , and also worth mentioning was the wonderful home-cooked breakfast (the bread and cakes everyday were particular highlights). Thanks to Ismail, Mohammed and the rest of the team we had a great stay and would happily recommend Riad Zinoun as a great value stay in the heart of the old city.