The very first impression, as that big blue door opens and you are greeted, is one of welcome, friendliness, and peacefulness. You may meet either George or Oumaima - both are very professional, kind, joyful, thoughtful and completely knowledgeable about the area. They made us feel so welcome and answered all of our questions. Riad l'Alcazar is lovely and George and Oumaima are superb hosts and they made all the difference to our trip to Rabat. Mustafa is also a very kind and thoughtful gentleman who was always willing to help and the woman who cleans the Riad does excellent work and always has a smile.

I liked everything about the Riad and have no complaints whatsoever. In fact, I have already booked another visit to L'Alcazar because we loved it there so much!

The services are world-class excellent, and staffs are patient, polite, and mindful. I really like the breakfast they provided. The rooftop is also beautifully decorated, and the yard is as beautiful as it looks in the photos, and the location is perfect: right at the entrance to the Medina, close to the castle and the sea, which is super convenient for a walking tour! Also it is very convenient to call a taxi from the hotel.

-Wifi and signal are not stable in my room considering the price. I visited Rabat for a conference and it was frustrating to lose the Wi-Fi connection every few minutes the night before the conference. -The layout of my room is a bit strange: the window is too high to reach and, as the staff were very friendly, I didn't want to bother them too frequently, so I just left the curtains closed for the whole stay. -There is a loud sound (I guess it's from a mosque?) from somewhere close to the hotel at around 4 am and 10 pm every day. This is not the hotel's problem and I guess this sound affects all residences around the medina. It's not very important if you sleep well.

The location is perfect. Five minutes walk from Kasbah des Oudayas, the beach, the river, Rabat Lighthouse and right in the Medina. But not too far into the Medina so you don’t get lost before you find your bearings and a taxi can stop right outside to bring you to the airport. The Riad is beautifully converted to comfortable rooms and suites without damaging the beautifully carved giant doors, arches, windows and tiles. My room had excellent air conditioning, a lovely bathroom, a cosy sitting room with minibar and a comfy bed on a mezzanine floor with tv. They have respected the history of the building and it is such a serene oasis despite being in the middle of the bustling Medina. The carved stone, the beautiful tiling, the green and pink embroidered curtains and a great view of Rabat from the roof with a pool. Excellent service and management from kind, caring, and very professional staff. I was welcomed with the most gorgeous mint tea and cake, and they served a delicious breakfast of eggs, pancakes, fruit, yogurt, cheese, fresh juice and bread every morning.

There were two canaries in a tiny cage downstairs and I would have loved them to have a bigger enclosure where they could stretch their wings.

Lovely building. Our morning host George was excellent. Location was good, although it was difficult for our taxi driver to find. Very comfortable bed with nice linens. Nice hot shower with great water pressure. Loved the super-sized towels. Was nice to sit by wood fire in evening. The proprietor Rashid was very gracious and served us excellent mint tea twice. The housekeeper did a great job keeping our room tidy. Wonderful breakfast…especially loved the fruit salad, orange juice, and fried egg. The AC worked well.

Our standard room was very tiny and had no windows. I would have expected something nicer for the money we paid. If you stay here (and you should), spring for an upgraded room.The lock on our door was not working, so we had to leave it unlocked whenever we went out (we could lock it from the inside when we were in the room). The outside door was kept locked all the time, which in this case was a good thing, but I personally prefer the freedom to let myself in and out of a property.

The moment I arrived I was greeted with impeccable hospitality and my every need was taken care of, including tips of nearby restaurants and places to visit. I literally didnt want to leave, honestly gorgeous accomodation. I will be back to this beautiful Riaad for sure, literally felt like a fairytale.

I wasnt comfortable with the shutters to my bedroom not closing at night with the fact anyone could access that terrace. The sfaff resolved it for me, but consider locking access to that space at night, especially for solo female travellers.

We stayed for two nights and everything was beyond are expectations. Location was ideal for exploring Rabat. George who works in the hotel was like are own personal tour guide. He provided us with great restaurants and locations to visit. Also Helped out with transport for are to are next location. All staff were welcoming & friendly but a massive thank you to George who helped us get the most of are short stay.

Gorgeous riad - very tasteful and authentic charm. Well maintained and super clean. Fantastic staff, very friendly, going out of their way to help and advise. Great pool on the rooftop , brilliant view and big enough to swim properly. Room spacious and very comfortable, quality convenience toiletries. Great location on the edge of the medina and near the kasbah. Will definitely come back and recommend.

Great Riad in a perfect location to the Medina/Souk. Hotel staff were excellent and very helpful.

Very difficult to find at night as the entrance is tucked back in a small alley with no visuals from the road and not well lite. Look for the doorman in a long cape standing on the street. Street parking was not an issue as they had a spot waiting for us (for a small fee).

George, Mustafa and Mohammmed were excellent. Interior design was excellent. Breakfast was good but could be more variable and local.

Handrails in stairways are normally mandatory. There were few if any. Maintenance ( engineering) was poor.

The staff were all amazing. Very friendly and hospitable. The decor in the riad is beautiful and the pool on the roof was very refreshing after a day of exploring Rabat. The breakfast was also fantastic. Overall, incredible value for money and one of the best, if not the best, hotel we have stayed at. Thank you so much!