This is a nice hotel and the room we stayed in was actually much more pleasant than the online pictures suggest. The beds were comfortable and the bathroom fine. There was a large kettle, as well as a Magimix machine with plenty of coffee. The breakfast was very nice. The staff were very friendly and helpful, letting us check in early and leave our luggage for a few hours on departure day. We were not aware of any noise from outside. The no.4 tram stop is a few metres away.

Some people will find the steps and stairs from street level and up to the first floor tricky, but they were no problem for us.

Fabulous location. The hotel is in a old townhouse on one of the main channel. Easy reach to the busiest tourist areas and to Museum Plain, still in a lively but less crowded neighborhood. Plenty of bars and restaurants options nearby, including the Albert Cuyp market, . Friendly staff. Convenient breakfast. Coffee/tea available in the room

the fourth floor rooms are super cosy, but it is quite a climb on a steep staircase until under the roof. You get a great old Amsterdam experience, but need to be moderately fit and not needing a lot of space. Nothing to do about that, perhaps this can be better explained to guests when booking

Charming old building on a peaceful canal, with a tram stop very nearby. Easy access to all the sights, and great shops and restaurants locally. We were in the lovely attic room which was exactly as shown and very comfortable. Breakfast in the pretty dining room included everything from eggs and bacon to fruit, croissants and fresh baked bread. Staff were friendly and helpful, and stored our bags before and after our stay so we could maximise sightseeing time. The stairs are like ladders but it was fun staying in an authentic Amsterdam townhouse - there was even a furniture winch in the stairwell.

The pillows were a bit lumpy but it was minor and we still slept fine.

The cleanliness of the room was great and nice to have a coffee maker in the room. We could use the table and chairs when we had a meal in our room one night. The staff were very accommodating when we asked for extra pillows. Buffet breakfast was adequate and great to have a view of the canal while eating.

A fridge in the room would have been nice as tea and coffee were provided but no milk. We checked in after reception staff went home so we’re disappointed we couldn’t have a hot drink after a day of travelling. The shelf behind the beds is uncomfortable when you sit up to read. Some cushions would be useful. We’d asked for a room with a canal view but sadly didn’t get one.

Clean, well maintained and great location. Beautiful surroundings, nice coffee and a warm welcome from staff. Highly recommended!

Breakfast was delicious but was only served from 8.30 - most hotels we have stayed in offer breakfast from 7.30 or earlier. This meant that, due to having pre-booked timed tickets for attractions in town, we couldn't actually have our breakfast on two of the three mornings we stayed there. We were told by one member of staff that they could prepare something earlier for us to collect, which would have been fine, but when we checked with another member of staff that we could do this, it was a flat no. Perhaps have some sort of service where a bag could be left at reception to collect? Not a huge issue, but we had paid for breakfast and couldn't have it...

The hotel is almost centrally located in a very nice neighborhood, and close to restaurants and public transport. The room was comfortable (a bit oblong) and provided all necessary amenities - even though an extra power socket next to the desk would be appreciated. It had also a window overlooking to the canal, which was nice. The breakfast was good, offering good variety, even though I had some trouble ordering (see my comment below).

In general, there were no major issues, so nothing to worry about. Out of secondary issues, the main one was that there was essentially no reception and it was hard to get in touch in-person with the staff in order to ask questions (if needed). This resulted in me missing a breakfast and I wasn't able to ask someone for it (I was in a rush and didn't bother getting in touch via email/messaging). Also, there was a false alarm ringing at some point, which led us out of the hotel for several minutes, and it took some time until someone came to shut it down.

The staff were lovely and the location is excellent. It’s on a beautiful street and walking distance to most attractions. There are also restaurants, pubs, bakery and supermarket nearby. And the tram station is just steps away. The building is charming and has a lot of steep stairs. That was not a problem for me but if someone has mobility issues, it will be difficult for them. I loved my little single room with a view of the trees and canal. I was very comfortable in the room but if you are a larger person you might feel the bed and shower stall to be too narrow. I really liked that they let you keep your baggage downstairs after checkout and there’s also a small bathroom that is available for guests to use. They will provide you with the entry code so you have easy access to your bags and the bathroom after you hand in your keys.

After taking a shower, there would be some water on the floor around the toilet which did not easily drain on its own. There was s small short handled sqeegee provided so you can use it to push the water to the drain. This was not a huge problem but it was something I did not expect. The area directly under the shower drains very well. It’s just when the water travels towards the toilet, it can’t come back easily on its own.

Great location and right by a main tram route this slightly eccentric old house is clean and comfortable if you don't mind steep stairs. Our room in the rafters was special and had everything we needed with super comfy beds. Not for those who want luxury service but if you want to experience life in a 1670s Dutch house share with all mod cons this is the one for you.

Breakfast adequate but not great. Selection hot drinks a bit disappointing hot chocolate would have been nice. Staff friendly but no staff after 15.45. Can be a bit noisy.

A beautiful room right in the centre of Amsterdam. The room was at the top of the house so there were a lot of stairs to access the room. However we didn't really find them a problem. We had a really nice breakfast with great coffee to start the day. Even though it was very warm while we were there the room was a nice temperature as there were two windows to create a breeze. We were very happy with the room and would like to stay again sometime.

Nothing

We fell in love with the charm and cleanliness of Amsterdam. Highly recommend the Captain Jack open boat canal tour leaving near the Rijksmuseum. Rooms were very clean and comfortable. The triple for our 3 teens was a nice space/layout. It was wonderful having a mini refrigerator in each room. Breakfast in the breakfast room was good. Very nice they allowed us to store luggage after checkout and even allowed my husband to stay in the breakfast room after checkout to work on his laptop while the teens and I went for a bike ride. Extremely close to the Tram 4 line from Amsterdam Centraal station -- no need to buy advanced tickets for their tram system unless you want an all day or 1 hour pass. If you just want a single-use pass, just swipe your debit, credit or Apple Pay as you get on and off the tram. You're charged a 1.08 Euro boarding fee and then 0.196 Euros per km traveled. It only cost us a couple Euros per person to get to Hotel Prinsenhof but you much have a separate card or Apple Pay for each member of your party so the system can track each person getting on and off. Tickets to the Anne Frank house only come available once a week for the upcoming six weeks and are soldout very quickly. We didn't end up getting them. :( The Corrie Ten Boom house in nearby Haarlem is a faith-based tour of a Christian home that hid Jews but it also gets booked up 2 to 3 months in advance.

Be aware it's a steep set of stairs to the main floor. There appeared to be an interior hook & pulley system that would have taken our bags from there to the upper floors but the checkin person appeared to be new and wasn't sure about it.