The location, cleanliness and value were exceptional.

Could have done with some Aircon, as the top floor single room is almost unbearable when the temperature rises above 25 degrees... Stayed in mid June, with temps over 30 degrees and the room temp was well into the 40's. I was also accused by one staff member of running around and making noise at 4am... Never received an apology, nor did she seem to care when I insisted on finding security camera footage to absolve me... Left a bitter taste in my mouth. Besides that, everything was excellent, and the cleaning staff were superb.

The location was amazing for me and ideal for those wanting to explore Haarlem. All the staff were very friendly and accomodating. The bed was fine and I was happy to use the safe in the room for valuables.

There is no obvious reception and I had to enter a busy restaurant to check in. The building is very old and shows some signs of its age. My room was on the third floor and although there is a lift the stairs are not for everyone. The carpet in my room had a large stain that probably should have been removed. The bathroom was small and had some saloon-type doors which wouldn't stay open.

The location is excellent, and although old, the rooms are clean and well maintained. The place has character.

The bathroom in our room was too small. I couldn't bend over to wash my face over the sink without opening the bathroom door. I would bump the hot water knob when bending over to wash my feet in the shower and get either cold or scalding water. The only place I found to put clean clothes for a shower was the towel rack, which I inevitably bumped while getting off the toilet and my clean shirt fell into the toilet. A friend had a different room and his bathroom was much better.

The location was fantastic as there was a Saturday market happening in the square in front of the hotel. The restaurant, Vester, was excellent, but there are several restaurants to choose from in the neighborhood.

No air conditioning, but they did have two fans in the room. With the fans going it was comfortable. My room was on the first floor and I found out later that there was a club next to the hotel that was a bit noisy, but the fans helped to drown out the club noise. Ear plugs helped too, but I found them to be unnecessary.

The location is marvellous, breakfast is a usual continental breakfast (with omelet), the room was small and the restroom cramped. As for noise, I can say that we didn't hear any from restaurants, just from gulls and the Bavo Cathedral. We stayed in room number 32, and our window didn't overlook the square, so we heard nothing.

The room was quite old and cramped, but it was okay for me as I didn't spend much time in it.

The location was worth the cramped room, and it was good value for money. It also has a great restaurant.

Arrived late 11.15 pm, and was told we would be sent keybox details. Not done. Luckily there was still one staff to let us in, but lift had been turned off. It was difficult dragging heavy bags up all the stairs to the 2nd floor. Asked for help, so bags carried up one floor. The bathroom in the cupboard was funny.

Returning customer here. Great position, First of all, the room is not big, the furniture is far from being the newest but the most important thing is the bed which was comfortable, the bathroom is very small indeed but I myself wasn t looking for a tub or jacuzzi :) I loved the continental breakfast, plenty of choices and the overall ambiance is very relaxing and pleasant. The staff, all of them were absolutely great, very friendly and helpful, excellent company also. If anyone is looking for some certain "standards" when it comes to accommodation, try elsewhere and pay the price accordingly instead of offering a bad review l this is suitable more for the practical tourist, for people that travel (very ) often and need to budget and I myself was very satisfied with the : position, price, breakfast and the staff. I hope I ll manage to get back next year

I have nothing to complain about

This was not my first stay at the property. I’ve also stayed elsewhere in Haarlem. The location is excellent on the market square near the Cathedral. Amadeus is in close proximity to many great little bars & restaurants. The square can be quite noisy in summer time but the hotel is tucked away in a quiet corner & ear plugs are thoughtfully provided. The staff have always been very friendly & helpful. In these days of extortionate hotel prices this property provides value for money & is a typical Dutch hotel of its kind. At the moment the restaurant on the ground floor is in the process of refurbishment & will look pretty good when finished.

I have nothing negative to say!

Only the first breakfast had warm food like omelette, which I like. Otherwise the food was good and plentiful. I really LOVE the location but getting there from the station is a bit of a walk, although I know there's a bus that stops nearby.

The staff seemed more focused in serving the restaurant customers, and with one women I felt I was a bit of a nuisance. Perhaps, I misunderstood her bluntness. Raymond was very courteous and helpful.

The location of the Hotel was excellent, right in the center of Grote Market, which made it easy to access every direction and enjoy the buzz of the square and of course the Market on Saturday. The breakfast selection and service from the staff were excellent : )

The TV was a bit of a juggle for a reliable station on the occasions I wanted to use it. Unfortunately, I didn't have a view from my window, but it was bright and airy and the room had everything I required with the bonus of room service every day : )