Haarlem is an attractive place ( I knew having visited as a day trip) and so easy to reach from the airport and much better value as well as being less crowded than Amsterdam but still with the attraction of many places in the Netherlands. I used a bus which took 40 minutes and goes regularly from directly outside the airport terminal. Top tip for this hotel get off at the last but one stop before Haarlem station, as it's closer to reach it.

Nothing truly, although I found it more difficult than expected to sign into the hotel wifi but got there in the end

Booked this for a family meet up in Amsterdam but didn't want to pay Amsterdam prices. Haarlem is in elegant little city and in easy reach of Amsterdam. This hotel is 10 minutes walk from Haarlem station and from there trains run reguarly to Amsterdam (only 15 minutes, 4 EUR) which makes it an ideal location for Amsterdam I was warmly welcomed to the hotel by the staff and the room was clean, tidy and the bed comfy. Nothing at all to complain about. A mini shop in reception selling drinks was a nice touch. Would not hesitate to stay here again next time i'm in the area

We had a wonderful stay at this hotel with a couple of colleagues. The place was cozy and very clean, with modern amenities, a comfortable bed, and a great shower. The breakfast was absolutely amazing, offering a great start to the day. The hotel is located in a nice area, which is easily accessible by public transport. Plus, the center of Haarlem is within walking distance, making it a perfect spot for exploring the city. Highly recommended!

While our stay was pleasant, there were a few inconveniences. The check-in and check-out process took longer than expected, which was frustrating during a busy business trip. Additionally, generating the invoices took more time than anticipated. We also had to pay the city tax separately for each room, even though we had made one reservation, which was not very efficient.

Lovely spacious room very clean heating easy to handle quiet black out curtains

The soap in dispenser in the bathroom irritated my skin i got really patchy red and didnt bring any body lotion something not sure what was in it

Really nice, clean, professional hotel. Would stay here again.

The only thing I would change is that the pillows were enormous. Slept at a weird angle and had a neck pain for a couple of days afterward. Maybe that was my own fault.

The hotel was in a good location. It was a short walk from the railway station and even closer to the main square of Haarlem and tourist attractions and shops. We liked the "dairy" theme throughout the hotel - lights like milk bottles, ice cream cones and churns etc. The bedroom was comfortable and there was air conditioning and a safety deposit box as well. The breakfast was good and varied but the cooked food was a bit limited.

The lighting could be improved in the bedroom. Also we didn't like the dispensers for the washing gel in the bathroom. A kettle in the room for tea and coffee would have been welcome.

The staff is helpful and friendly, room clean and comfortable, no coffee making facility. Location is about 500m away from restaurants, tourist attractions and convenient stores. About 1 km from train station - need to take bus as i travel with aged parents. Breakfast varieties just enough, include bread, jams, cereal, 3 fruit juices, yogurt, cheese, ham, egg, bacon, potato hash, pan cake.

The room is quite warm - centralise AC, not very comfortable, and the window sealed. The reward (free drink) for not having the daily cleaning service is not consistent - up to the person on duty.

The hotel is modern, clean, relaxed and friendly. The bed was comfortable and all facilities in good condition. The room was spacious and could easily have accommodated a comfortable chair and a second bedside table rather than the bean bag and a tiny shelf on the wall. We were allocated the wrong room when we booked in but that was corrected the following morning and we were given complimentary breakfasts for our stay as compensation which was very nice. The hotel is close to the bus stop to the station and to the centre of the old town. There are plenty of dinner options within a short walk. Haarlem is a great place to stay to visit Amsterdam and the surrounding area and towns. I would highly recommend the hotel.

Check-in and check-out was seamless. Location is excellent, close to the city centre with bus stops nearby.

For someone that hasn't used your hotel in the past, it's not very intuitive that the card needs to be pushed harder once it's inserted when you go into the room. The soap dispenser is also kinda not intuitive, I didn't realize it needs to be squeezed and not pressed or sensor-based. Please make sure this is conveyed to your guests. One last thing that I didn't like is that I've requested no room cleaning service for that day, but got one either way. Even though the text for this section is longer, overall I very much enjoyed staying in the niu hotel.

Room clean. Black out curtains aided our sleep. Good air con as it was very hot during our stay. Friendly staff. Good location for exploring Haarlem. Train station about 15/20 minute walk. You can check in your bags early and leave them the day you book out. Free hot drinks if you wanted them. Safe at night. Room quiet. No noise from next door on either side. Nice view of The Sparne.

Safe not working and never repaired during our stay. Housekeeping came into the room when we had asked them not to make the room up. Bathroom a little dark. Extra chair instead of a beanbag.