Great location. We had cheerful rooms this time at the front of the building. Kids room overlooked the street and had great view. (Some rooms look to the back and are incredibly drab)

They always seem understaffed, waiting in line with check in and check out seems the norm and is extremely irritating. We are in holland it’s nice yo be received in your own language, at least try say Goodmorning before switching to english, it’s respect for the country!! Fragrance, Hilton the Hague always used to have the great welcoming fragrance, didn’t smell it this time. The shampoos and bodywashes are very bland! My husband always wants. Hilton for it’s guaranty of a good Mattress but it was very hard this time, i could feel the springs

The stay itself was lovely, room was clean and the location was good but with the construction works going on the access to the hotel was limited and dusty. Great location with one of the most beautiful streets in The Hague across the road.

The access and although the staff were very kind they seemed a little inexperienced behind the desk. We had an issue where one morning someone walked into our room unannounced and we still were not informed to who it was. They left immediately but this was a concern. The staff were apologetic but never got back to us when who it was.

Clean, air condition perfection control, reception really good people.

The QPark beneath the hotel has been refurbished recently and the IT is absolutely rubbish . Entry is hit and miss. Intercom resolution of problems is poor. It may not be owned by Hilton but it affects our view of the property and needs grabbing hold of. It undermined our appreciation of the hotel. No doubt about it. We also had intended to have dinner one night in the restaurant. Having read the oriental Peruvian good combination I frankly thought Hilton had gone mad at a major European destination like this. Nothing we’d have wanted to eat. So we ate out.

Everything was taken care of nicely. Breakfast was great and so was dinner at the restaurant. Good environment. Room was spacious and nice. Technical issues were promptly taken care of. Friendly and helpful staff. Quiet hotel.

No help with luggage. No toiletries, other than shampoo and the like, fixed to the wall. I missed all kinds of things one would expect in a bathroom, like a glass. It looked like they forgot to put anything in there. No slippers or robe. They kindly provided the robe though, when I asked. Bed was quite hard, a softer feeling would add to the experience.

Location of Hilton The Hague is very good since it is close to Noordeinde shoppping and culinary district. Our corner suire is pretty spacious albeit furnishings need immediate upgrade. Staffs were hospitable and helpful. We were given permission to checked-in earlier. So nice!! Overall a pleasant stay.

(1) Furnishings and interior are shown its age and feels old and dark. (2) Parking is horrible. We parked our car at the nasement. On the 1st day after checked-in for 2 hours of parking, we decided to go out for early dinner. The garage charged uf € 24 for 2 hours!! That is insane....

Super nice hotel, modern and comfortable, very clean. I stayed in an executive double and the bathroom was quite large

No ramp from the street level to the sunken reception. I had a super heavy suitcase and was disappointed by this. Maybe you can also access reception via the restaurant without needing to use stairs but if so, this should be signposted. Also the room was a bit cold. The air conditioning controls seemed to make little difference so I asked for them to bring a portable radiator. Once this was turned on it was a much cosier experience.

Comfortable rooms and good amenities provided. Definitely one of the fancier stays given the brand and price point. Opted in for breakfast buffet for one night, which was good but was a tad expensive for the options available.

Cleanliness was good but could be improved. For instance, I had to give the mugs a second rinse and there was stale water in the kettle when I had first arrived, but otherwise mild matters.

The room was super nice and comfortable

The 50€ security deposit like for what and then getting it back only 3 business days later was just not so nice and as of now I still don’t have it on my card - also no free water in the room which should be basic wasn’t in the room - shaving kid and tooth brush kid should Be there as standard - had to ask for It - of course they kindly brought it immediately which was nice

Is my first time to use accomodation hilton hotel in den hague.normally i and my wife sleep in VOCO hotel in den hague. Location is ideaal.walking distance from a public transport and downtown of den hague. Price,50 euro more for King size room.is worth it. Quite,comfoy bed,a Huge bad room.room 366 is nice and very close from a lift.but i dont hear any sound of it. I came to hilto because i have a meeting on sunday 25 november 2024.excellent meeting room.spacesious

Nothing

Clean.

Besides the name, I think it is not 5 star hotel and they need to invest in new furnitures. Breakfast was very good, but some of the employes were running up and down and it gave a feeling that you also need to rush. They did not have baby high chairs, even very normal restaurant has them let alone 5 star hotel. And for the price, they should include also parking.