The cleanliness was OK. The kitchen was good; however, it could use a quick review of the pots. We were unlucky in using a broken cooking pot, which we did not realise until it was a bit late, but we fixed the situation. As for the hot water, the first shower was tricky, trying to get the proper water temperature and pressure, but later, everything went smoothly.

There were instructions for a recycling system in the room, but there were not sufficient rubbish bins to correspond to them. Also, the rubbish bin wireframes under the sink could not properly hold the supplied rubbish bags.

Accommodation had everything we needed, comfortable, cosy in winter, very clean Owners were very friendly and helpful, and provided lots of information and suggestions We enjoyed playing squash at the local high school, lots of great walks close by, highly recommend the Viaduct walk We loved the town, plenty to do and see in and around Ohakune, good eating places Really enjoyed our visit

No suggestions

This was excellent for the cost. It is a 'backpacker' type accomodation but was clean, cosy, everythinng worked well, staff were very helpful. If you are on a budget you will be very pleased, if you just like to save you will be very happy here. If you want luxury look elsewhere. But clean comfortable quiet handy, this is great. We are mid 60's and could easily pay more but like to save and we liked it and would stay here again.

There was nothing we didn't like or were unhappy with. It is old but well maintained, everything works fine. The bedrooms are upstairs and the stairs are narrow and steep. It would be a problem to those with physical limitations but was no problem for us.

Had all the facilities that we required, separate toilet, separate bathroom, well equipped kitchen (except an actual oven). But microwave was the next best thing, in heating our pre-made Mac'n'Cheese. Beds and lounge area was comfy. Loved the heated cupboard to dry wet snow gear. Cosy and warm.

Nothing. It was perfect for what we needed.

It was spacious and had everything we needed. The multiple bed options worked in our favour because my husband was sick so I could have my own bed :) It was surprisingly warm even without the heatpump going. I also liked being on the edge of town. Nice rural aspect.

Tidying up some of the scruffy paintwork inside wouldn't go amiss. The double bed wasn't big enough for both of us but we took the options.

Location was great, close to town and carrot playground. Unit overlooked a lovely stream which our kids enjoyed playing by, and feeding the goats across the street. Staff were helpful when we needed them. Place was super clean and cosy. Great heat pump, it was so toasty in the bedrooms upstairs.

Very comfortable two story A frame unit - a bit tired round the edges but well fitted out and good facilities. Very clean bathroom and kitchen with everything we needed. Quiet part of town but close to the centre and the Junction.

The poor TV reception was a bit annoying but otherwise all good. A couple of hand towels for the bathroom and kitchen would be appreciated.

The location was very quiet. We did self-check-in as we arrived late in the evening. The accommodation was spacious, with an excellent kitchen, dining area and lounge. The bedrooms were spacious. Two showers and toilets in the bathroom area. We were only there overnight, but there was plenty of storage space if you were tramping or skiing in the region. Ample off street parking

Very good place to stay with family and friend. The chalet has a good size for 6 people in the common area, we were 4, so we had much more space to share. The ambience has a touch of rustic with the wood walls. The beds are very comfy. I stand out the cleanliness of the place and the kindness of the staff there. We forget some jackets when we left, and Sue contacted me to arrange a delivery of all my forgotten stuff.

Some parts of the chalet could be narrow for big people

The location of this accommodation was very beautiful. We had a perfect view of Mount Ruapehu which was just amazing! Having washing facilities was also very helpful as we are a family of 4.

The sleeping arrangements were not great as we were all squished in together, and the stairs and just the upstairs in general were extremely noisy. Every time someone moved it was very loud. The stairs were really steep so hard to navigate at night.