The room is spacious and clean and the hosts are AMAZING!!! The bed is good and warm. Breakfast is okay and location very central although you need to climb many stairs to arrive.

The property is older as what it looks in the photos. It was not a problem but had to mention it.

Great for the price. Is uphill from the main plaza, ir was good to help us acclimate. The staff is super friendly!

The place is lovely and clean. The host Amanda is super helpful. I forgot my laptop at Lima airport, and when she came to pick me up, she helped me call the relevant airport authorities with her cell phone and made sure I filed the complaint. She went the extra mile to make sure I was okay. Also, my checkout was very early, and she made sure I got at least a coffee before I left, and they also offered me bread and ham. (Even though breakfast started at 7am) Loved the stay. The bed was comfy, the rooms were spacious and clean, and the location was amazing. Right next to the best view point of Cusco, plaza de San Cristóbal. Will definitely stay there on my next visit to Cuzco.

Nothing. It was perfect.

The staff is extremely friendly. They really want to make you feel at home. You don't have to ask for cleaning, they do that automatically. There is always time for a chat with them. Everything is clean, they provide toiletries, clean towels, warm shower etc. They respect your privacy which isn't everywhere. Its a bit of a walk to get to the hotel, but the view and the people make it worth! I would definitely recommend this place for everyone who finds these things valuable.

The staff was very friendly and accommodating. Breakfast each morning was wonderful, and they very kindly accomodated vegetarian restrictions. The hotel is very close to Sacsahuamn, and in a very vertical part of the city. Prepare for many, many stairs getting back to the hotel - or a few cab rides! The hotel is very cute, and has a lot of personality. We originally booked two nights of our 7 night trip, and ended up staying four nights there, two in Aguas Calientes, and one more on the way back through Cusco. We would definitely return.

Staff, location

Rooms have windows towards the inner corridor

We loved the castle-like hotel. The rooms were clean and the experience was good. The common spaces in the hotel were amazing, really felt like we were in a different world. The staff were wonderful and went out of their way to help us catch a bus when our privately arranged driver didn't show up at 6am. Highly recommend this hotel. We loved it.

The breakfast included wasn't wonderful. The egg was good though.

The owners are very nice and very responsive to requests. They were always very helpful and easy to talk to. No matter what time we ordered food, they prepared it.

I was in a room where I heard every single noise. It wasn't anyone's fault, just the acoustics.

The staff here is so friendly and helpful. They were flexible with me adding extra nights, storing things there, They even accommodated me leaving my motorcycle there, while I went to visit Machu Picchu. It's very hard to find a place for a motorcycle in a location and neighborhood like this. I was so lucky to have found this place.

The breakfast was regular and friendly staff, also if you miss breakfast due to tours, they will give you a sandwich or snack.

The location is not the best, because you have to go uphill. But it is a 7min walk from the main square