I stayed in this hotel for 3 days with my friend. Staff was extremely friendly and helpful. The hotel is located in a lovely area within 5 minutes from the main square. Beds were comfortable and the room was pretty spacious. I would go there again.

Second room I stayed in was slightly humid. This was due to the fact that the hotel is in an old and historical building. Nothing can be done to fix this. A part from this our stay was perfect.

I highly recommend Cusco Plaza Nazarenas for anyone visiting Peru. This stay is very close to all the highlights in Cusco and situated just by Plaza de Arams that you can see beautiful night lights of square and the cathedral through windows. Although it is at the center of cultural hub, I found extremely calm and quiet that you can have a good shut-eye. The hotel is very clean and entrance is located at another cute park where you can see tall decorated christmas trees during December. The staff is super friendly and really helpful, communicate well and reception is opened 24x7. There is also a small sunshade in the middle of the hotel where you can read a book or browse while having breakfast. Cusco plaza Nazarenas is a hidden gem in this city and you will enjoy every minute of your stay like I did. Happy travels to Cusco!🌻

The hotel is located perfectly, centrally in the historical town , right of beautiful plaza :) , walking distance to everywhere within Old Town , but you have to take under consideration that there is a lot of hills , up and down , but I enjoyed, it was part of everyday fitness for me ;) The view was beautiful from the window in my room , and it was so quiet and relaxing that I did not wanted to leave :) Shower had a good pressure and hot water as well in the sink :) Also there was electrical heater in the room which made the stay exceptional cozy ;) The hotel personal was very polite and nice . The sheets was nice quality and bedding. I also liked nice decorative flowers , painted directly on the walls , which made the room very pleasant.. The complementary tea in the lobby was very nice to have :) The breakfast was nice and the lady attending the breakfast service was very nice . The hotel has a nice vibe and tranquil atmosphere :) I would return to this hotel to “my room “ which I had during my stay :)

I did not like additional charge of 4% during my check-in for payment with the card . I did not like very high exchange rate added converting accommodation charge from USD to Peruvian Sole . I did not like that the bathroom in my room had a strong urine smell :((( Also the hotel needs renovations in the common areas as well in the room , there was a water damaged on the walls in the room and in the common area of of the hotel ..

the staff kindness

I am allergic to dust, and the room was a little dusty on my check in.

The location was great. It is in a nice plaza and it is very near the main plaza. Nice to walk around and lots of great streets and stores nearby. Staff was very helpful and laundry was cheap and quick. They have baggage storage as well for more than a night when we went to machu picchu.

None. Maybe i’ll just book a bigger room so that the space will be bigger for our luggage since our luggages were big.

The location is very good, quiet hotel and has all the necessary facilities. They also storage our luggage after the checkout in a warehouse.

We had a morning tour and they don’t provide breakfast box as an alternative.it would be helpful if they implement this option due many tours star before 6:3am

The location was perfect, 5 mins walk to the Plaza and there were a lot of restaurants, ATMs, money exchangers and stores within the area. The staff were very courteous and accomodating

The room and bathroom were too small, property seems outdated

Pleasant staff. Breakfast with coffee, juice, fruit, cereal and eggs for 2 and one half hours. luggage storage after check out. arrange for taxi to airport. Location close to square.

requested ground floor room as me and my friend are elderly. Were on the 3rd floor.

Good buffet breakfast. Good sized room. Clean. Friendly and helpful staff.

Buffet breakfast was good. We enjoyed it for 3 days but only one day we're we offered eggs. Unsure if this is supposed to be an option everyday or not. Thin walls.

Location was prime. Breakfast was good, they had reasonably priced laundry service and coordinated transfers from airport.

I was bummed they did not provide drinkable water to guests for free, only bottled water for purchase.